Compare 3i Infotech vs Oracle | IT Central Station

3i Infotech Based on 1 review.	Oracle Based on 1314 reviews.
Overview
3i Infotech Ltd is an IT global information technology company, Incorporated in 1993, 3i Infotech is a public global Information Technology company committed to Empowering Business Transformation. The company provides software products, These products and services include managed IT services, application software development and maintenance, payment systems, business intelligence, document imaging and digitisation, IT consulting and various transaction processing services. Among its repertoire of IPR based solutions the flagship products of the Company are Premia, MFund, Orion, Kasle ULS, Amlock and RhymeSight. The Company is also focused on value added services such as business intelligence & analytics services, infrastructure management services, testing & compliance, application development & maintenance, consulting and its BPO offerings.	The Oracle Corporation is an American global computer technology corporation, headquartered in Redwood City, California, United States. The company primarily specializes in developing and marketing computer hardware systems and enterprise software products particularly its own brands of database management systems. In 2011 Oracle was the second-largest software maker by revenue, after Microsoft. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning software, customer relationship management software and supply chain management software.
Sample Customers
3i Infotech ORION: Hot Point, Emax	Oracle E-Business Suite: Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding JD Edwards EnterpriseOne: TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A., PeopleSoft: BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health JD Edwards World: SICIM S.p.A., Fabbrica d'Armi Pietro Beretta S.p.A, Atrium European Real Estate, Mallinckrodt Pharmaceuticals, Calumet Specialty Partners, LP Products, Grupo Arcor, Original BUFF S.A., Shelf Drilling Ltd., African + Eastern, Westfield Group LLC, Sportmaster Ltd., Beijing Xinladao Restaurant Group NetSuite OneWorld: Lovesac, Land O'Lakes, Shaw, Kiva, SRS Acquiom, CommVault, Thomas Baker Oracle FLEXCUBE: Nedbank Limited, Banca Transilvania S.A., Hampden & Co., TECU Credit Union Co-operative Society Limited
Popular Solutions
3i Infotech ORION 1 reviews	Oracle Exadata 40 reviews Oracle Linux 36 reviews MySQL 34 reviews
Top Comparisons
SAP ERP vs. 3i Infotech ORION Compared 40% of the time.	SAP ERP vs. JD Edwards EnterpriseOne Compared 52% of the time. SAP ERP vs. Oracle E-Business Suite Compared 24% of the time. Ellucian vs. PeopleSoft Compared 15% of the time.
Top Industries
No Data Available	Financial Services Firm 20% Comms Service Provider 10% Manufacturing Company 6% Energy/Utilities Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Sr. Manager Information Technology at a manufacturing company
What is most valuable?: Module configuration using parameters Excellent database table structure Administrator,...
Read full review of 3i Infotech ORION »

Review 1 of 1

Leighton Nelson
Principal Technical Trainer at a tech vendor
What is most valuable?: The most useful service for our organization was the Oracle Ravello Cloud Service nested...
Read full review of Oracle Ravello »
Jordan Braunstein
Consultant Principal on: MuleSoft Expert, Oracle Fusion Expert, webMethods Expert; Dev, SA, EA, PM at Visual Integrator Consulting
What is most valuable?: Some of the valuable features of SOA Suite are obviously integration, integrating two...
Read full review of Oracle SOA Suite »
ColinCampbell
Consultant at a tech services company
What is most valuable?: I originally started using RightNow as an email management and knowledge management system,...
Read full review of Oracle Service Cloud »
Fahd Mirza Chughtai
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
What is our primary use case?: My primary use case is administering a critical production database on an Oracle...
Read full review of Oracle Cloud Platform »
Anonymous User
Technical Team Lead - UNIX - Data Centre Operations. at a government
What is our primary use case?: Right now, it's just being built. It's for our financials system, so it'll be...
Read full review of Oracle SuperCluster »

Review 1 of 5

Customer Service

Anonymous User
Sr. Manager Information Technology at a manufacturing company
Technical support is good.
Read full review of 3i Infotech ORION »

Review 1 of 1

Suk Kim
senior managed consultant at a tech services company
I rate technical support in Korea very high.
Read full review of Oracle Solaris »
Fahd Mirza Chughtai
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
Excellent.
Read full review of Oracle Database as a Service »
Joshua Thomas BA (Hons.), MIS, ITIL, OCP
Regional Team Lead - Applications & Systems Integration at a tech services company
Technical support from Oracle was not required during my implementation.
Read full review of Oracle Enterprise Manager Cloud Control »
Bill Dunham
Principal - OATC "Oracle Applications and Technology Consulting" at OATC, Inc.
Oracle's technical support has drastically improved over the years. The support.oracle.com, or My Oracle Support, is...
Read full review of Oracle E-Business Suite »
Sharron Stewart
Netsuite ERP Consultant at a tech services company
Technical support is excellent.
Read full review of NetSuite ERP »
Edgar Jerez
CEO and CTO
We have a few issues so far, there's a few things that we're going to do to improve the speed, like when you play...
Read full review of Oracle VM VirtualBox »
Rachit Goel
Consultant at Infosys Ltd.
Customer Service: I would rate the level of customer service to be very high. The support was extensive and timely. I...
Read full review of Oracle OBIEE »
Dragan Bjedov
Java Developer at a tech vendor
I would give technical support a rating of an eight out of 10.
Read full review of NetBeans »
Pawan Tejwani
DevOps Lead Engineer at a tech services company
I would give technical support a rating of 10/10.
Read full review of MySQL »
Thomas Cong
Principal Consultant & President at EBILLSOFT LLC
I would say technical support is decent. It could be better but some of it is just going through the same thing; for...
Read full review of Oracle Revenue Management »
Anonymous User
Senior Software Engineer at a tech company
We received very good technical support.
Read full review of Oracle Coherence »
Anonymous User
Lead Developer at a tech services company
The technical support level is quite good.
Read full review of JD Edwards EnterpriseOne »
Anonymous User
Senior Application Specialist at a financial services firm
Customer Service: I've never had to use customer service. Technical Support: I've not had to contact technical...
Read full review of Oracle VM VirtualBox »
Anonymous User
Oracle DBA at a financial services firm
Customer Service: The best in the industry.Technical Support: Very good. Sometimes there is a need to escalate...
Read full review of Oracle Enterprise Manager »
Anonymous User
Manager - Oracle Apps DBA and SAP BASIS support at a tech vendor
Support is hit or miss, depending on who you get on the support line. I've been working with Oracle for a long time,...
Read full review of Oracle Multitenant »
Anonymous User
BI Architect at a non-profit
Technical support has been nice. When we create a ticket, Oracle reps get back to us via email or phone depending on...
Read full review of Oracle OBIEE »
Anonymous User
Data Governance And Master Data Management Delivery at a tech services company
Most of the problems that we find with the products that we deal with go to Oracle for service. They have a good...
Read full review of Oracle Hyperion »
Anonymous User
Project Manager at a financial services firm
I didn't work directly with customer service.
Read full review of Oracle HFM »
Anonymous User
Data Scientist / Consultant
I use the community version. There are ample “Open Source” resources on the Internet.
Read full review of MySQL »
Mohamed Ali Mohamed
Statistics Analyst at a government
I cannot give the support more than a six out of 10.
Read full review of Oracle Private Cloud Appliance »
Anonymous User
New Technologies Manager at a tech services company
Technical support, in our experience, is both good and bad. There have been times when we log an issue and the...
Read full review of Oracle Database »
Anonymous User
Director of Technical Architecture
Existing bugs have been identified proactively. However, in several SRs, we have seen intermittent delays for new...
Read full review of Oracle SOA Suite »
Anonymous User
Accounting & Planing Head at a non-tech company
Customer Service: 8 out of 10 Technical Support: 8 out of 10
Read full review of Oracle HFM »
Anonymous User
Database Architect at a healthcare company
Technical support is good. It should be more direct, but now, it's a little indirect. I still rate them high. When I...
Read full review of Oracle Database »
Anonymous User
DBA at a tech services company
I would rate technical support at Oracle a three out of five. They're good, but not good always. It's about finding...
Read full review of Oracle Multitenant »
Anonymous User
Senior Consultant at a tech services company
The level of technical support is fine, in my experience.
Read full review of Oracle ATG »
Anonymous User
Senior Solution Architect at a comms service provider
Customer Service: We have always had excellent customer service. Technical Support: It's excellent.
Read full review of Oracle Exadata »
Anonymous User
Oracle Application DBA Consultant at a leisure / travel company
I think they're pretty responsive. Basically, most of the time, usually we go through the normal process of creating...
Read full review of Oracle E-Business Suite »
Anonymous User
Business Analyst Sr at a university
The technical support is good.
Read full review of PeopleSoft »
Anonymous User
Consultant at a tech consulting company
Customer Service: Moderate (3/5)Technical Support: Moderate (3/5)
Read full review of Oracle VM VirtualBox »

Review 1 of 30

Technical Support

No Data Available

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