Compare 3i Infotech vs Oracle | IT Central Station

3i Infotech Based on 1 review.	Oracle Based on 1445 reviews.
Top Comparisons
Oracle E-Business Suite vs. 3i Infotech ORION Compared 16% of the time.	3i Infotech ORION vs. JD Edwards EnterpriseOne Compared 0% of the time. 3i Infotech ORION vs. Oracle E-Business Suite Compared 1% of the time. 3i Infotech ORION vs. PeopleSoft Compared 0% of the time.
Overview
3i Infotech Ltd is an IT global information technology company, Incorporated in 1993, 3i Infotech is a public global Information Technology company committed to Empowering Business Transformation. The company provides software products, These products and services include managed IT services, application software development and maintenance, payment systems, business intelligence, document imaging and digitisation, IT consulting and various transaction processing services. Among its repertoire of IPR based solutions the flagship products of the Company are Premia, MFund, Orion, Kasle ULS, Amlock and RhymeSight. The Company is also focused on value added services such as business intelligence & analytics services, infrastructure management services, testing & compliance, application development & maintenance, consulting and its BPO offerings.	The Oracle Corporation is an American global computer technology corporation, headquartered in Redwood City, California, United States. The company primarily specializes in developing and marketing computer hardware systems and enterprise software products particularly its own brands of database management systems. In 2011 Oracle was the second-largest software maker by revenue, after Microsoft. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning software, customer relationship management software and supply chain management software.
Sample Customers
3i Infotech ORION: Hot Point, Emax	Oracle E-Business Suite: Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding JD Edwards EnterpriseOne: TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A., PeopleSoft: BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health JD Edwards World: SICIM S.p.A., Fabbrica d'Armi Pietro Beretta S.p.A, Atrium European Real Estate, Mallinckrodt Pharmaceuticals, Calumet Specialty Partners, LP Products, Grupo Arcor, Original BUFF S.A., Shelf Drilling Ltd., African + Eastern, Westfield Group LLC, Sportmaster Ltd., Beijing Xinladao Restaurant Group NetSuite OneWorld: Lovesac, Land O'Lakes, Shaw, Kiva, SRS Acquiom, CommVault, Thomas Baker Oracle FLEXCUBE: Nedbank Limited, Banca Transilvania S.A., Hampden & Co., TECU Credit Union Co-operative Society Limited
Popular Solutions
	Oracle Database 23 reviews Oracle Linux 23 reviews Oracle E-Business Suite 18 reviews
Top Industries
No Data Available	Software R&D Company 34% Financial Services Firm 10% Comms Service Provider 9% Media Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Huseyin Igde
Expert Security Access Services Administrator at a comms service provider
What is our primary use case?
We use Oracle Identity Management in the middle of all systems. We get the information…
Read full review of Oracle Fusion Middleware »
Praveen Kumar
Solution Architect - Oracle CX Cloud at Trinamix Inc
What is our primary use case?
Primarily we use Oracle Engagement Cloud for our sales process. We have still not used…
Read full review of Oracle Sales Performance Management Cloud »
Josh Brox
NetSuite SuiteScript Developer/Boomi AtomSphere Developer at a tech vendor
How has it helped my organization?
NetSuite allows quick modifications of entry forms, standard processes, and end…
Read full review of NetSuite ERP »
Ricardo Giampaoli
EPM/BI certified Consultant, Oracle ACE and TeraCorp Consulting CEO at a consultancy
What is our primary use case?
Very large and complexes environments implementation, 10000+ users with 24x7 global…
Read full review of Oracle Data Integrator (ODI) »
Anonymous User
Technical Team Lead - UNIX - Data Centre Operations. at a government
What is our primary use case?
Right now, it's just being built. It's for our financials system, so it'll be running…
Read full review of Oracle SuperCluster »

Review 1 of 5

Customer Service

Anonymous User
Sr. Manager Information Technology at a manufacturing company
Technical support is good.
Read full review of 3i Infotech ORION »

Review 1 of 1

Osama Mohei
Consultant at National Water Company
Oracle technical support in GoldenGate is not the same as Oracle support for their Azure database. Usually, we try to...
Read full review of Oracle GoldenGate »
James Lui
Team Lead - Oracle Applications DBA at a energy/utilities company
Customer Service: Service with Oracle tends to be directly related to your amount of new product purchasing. This can...
Read full review of WebLogic Suite »
Leo La Ciura
ICT Consultant at Intesa Sanpaolo
The overall rating is sufficient, but we expected a little bit better. And for our level of complexity, we'd like a...
Read full review of Oracle Exalogic »
Anonymous User
Lead Product Dev at a tech company
Technical support is fine. Fortunately, we don't have any priority-one issues within our business that depend on...
Read full review of Oracle Database »
Anonymous User
Sr. IT Professional and Database Expert at a manufacturing company
The technical support is not always 100% up to the mark or sometimes not as we expect it to be. At times, they (the...
Read full review of Oracle Enterprise Manager »
Anonymous User
Senior Consultant at a consultancy
Technical support is 3 out of 5; availability of materials and support related to OSB 11g is less commonly available.
Read full review of Oracle Service Bus »
Anonymous User
Consultant at a tech services company
An eight out of 10.
Read full review of Oracle OBIEE »
Anonymous User
DBA at a insurance company
Issues are registered through their portal where we login our tickets. Sometimes, it's a bit slow and their response...
Read full review of Oracle Database »
Anonymous User
Lead Oracle Database Administrator at a insurance company
We have premier support from Oracle, so we have a very good relationship with technical support.
Read full review of Oracle Database »
Anonymous User
Programmer at Royal Oman Police
We have not used technical support. Sometimes when we run into difficulties, I have found some answers by searching...
Read full review of Oracle Database »
Anonymous User
Senior Software Engineer at a tech vendor
Through the Oracle Technology Network, we were able to get decent technical support.
Read full review of Oracle SOA Suite »
Anonymous User
Dev Lead PeopleSoft FIN at a religious institution
I don't believe we’ve had to use technical support. We had a little bit of help at the beginning to get everything...
Read full review of Oracle Exadata »
Anonymous User
Deputy project manager
I would rate the technical support at a four out of 10.
Read full review of Oracle BPM »
Anonymous User
IT Analyst
We have never ever had the need to use technical support.
Read full review of Oracle VM VirtualBox »
Anonymous User
Senior SOA Architect at a healthcare company
7/10
Read full review of Oracle SOA Suite »
Anonymous User
Business Intelligence and Data Integration Manager at a government
We definitely have noticed that technical support has gone down, unfortunately. The quality of support; it takes a...
Read full review of Oracle Exadata »
Anonymous User
Senior Infrastructure Engineer
It's very poor, just 3/10.
Read full review of Oracle Identity Governance »
Anonymous User
Principal and Owner at Sandwich Analytics
I rarely engage with support.
Read full review of Oracle Data Integrator (ODI) »
Anonymous User
HRIS Analyst at Fannie Mae
It seems to me that Oracle prefers to deal with clients completely through their SR management system and sometimes...
Read full review of Oracle HCM Cloud »
Anonymous User
Lead Performance Engineer at a tech company
I don't know too much about their support because I'm not the person who directly interacts with Oracle support on...
Read full review of Oracle Exadata »
Anonymous User
Sr. Analyst - Business Applications at a software R&D company
Technical support is quick actually. I've been communicating with those guys regarding multiple issues. The support...
Read full review of Oracle OBIEE »
Anonymous User
Chief, Application Management Branch at a government
Technical support is definitely challenging as they are not always the most forthcoming with information, nor are...
Read full review of Oracle Database »
Anonymous User
Lead Database Administrator (DBA) at a energy/utilities company
Technical support is very good. I don’t use Oracle Support often to open a new case. Questions and issues I have are...
Read full review of Oracle Database »
Anonymous User
Siebel Consultant at a government
Customer Service: Oracle customer service was excellent. Technical Support: Oracle technical support was great as we...
Read full review of Oracle Data Quality »
Anonymous User
Senior Oracle DBA/Architect at a tech services company
This is one of our favorite things about ODB. The support is pretty good.
Read full review of Oracle Database »
Anonymous User
IT Analyst at a paper AND forest products
I have not personally used technical support, but I haven't heard anything negative from the team that has.
Read full review of JD Edwards EnterpriseOne »
Anonymous User
Programmer, Analyst, Manager at a university
The level of technical support varies, but we've been pleased with the ticket resolutions for the most part.
Read full review of PeopleSoft »
Anonymous User
ODI Developer at a hospitality company
I have managed to solve my questions/issues via OTN or forums.
Read full review of Oracle Data Integrator (ODI) »
Anonymous User
IT Manager at a tech company
I would give technical support an average score; it could be improved, it could be much better. I think it takes a...
Read full review of Oracle Identity Governance »
Anonymous User
Technology Executive at Accenture
Technical support is quite a stable process but sometimes there are not responsive, especially for the more urgent...
Read full review of Oracle SOA Suite »

Review 1 of 30

Technical Support

No Data Available

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3i Infotech vs Oracle

What is our primary use case?

What is our primary use case?

How has it helped my organization?

What is our primary use case?

What is our primary use case?