Compare 8x8 vs RCN | IT Central Station

8x8 Based on 1 review.	RCN Based on 11 reviews.
Top Comparisons

Overview
8x8 Inc.is the trusted provider of secure and reliable cloud-based unified communications and virtual contact center solutions to more than 40,000 businesses and government agencies operating in over 40 countries across six continents. 8x8 services include cloud-based voice, call center, video, mobile and unified communications solutions for medium to enterprise-sized multinational distributed location customers.	Information Not Available
Sample Customers
8x8 Business VoIP: iCruise.com, Shutterstock, TMW Systems, McDonald's, Allstate Agency, ChenMed, Abode Services, Affiliated Physicians, AHI Corporate Housing, Artco Group, Bank of Cardiff, Bizmatics, DeBoer's, EasyRoommate Vivastreet, Empire Cinemas, H.A.P.P.I., Learn4Life, NetSuite	RCN Hosted Voice: Citi Open Tournament
Popular Solutions
8x8 Business VoIP 1 reviews	RCN Hosted Voice 11 reviews

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Noel Patrick Doyle
Computer Network Technician II at a K-12 educational company or school
What is our primary use case?
District-wide Universal Phone System. We are a very large school district, and it was…
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Review 1 of 1

Bracey Fuenzalida
IT Director at a university
What is our primary use case?
It operates as the central voice for everything that we do. Our people are using it for…
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Review 1 of 1

Customer Service

Noel Patrick Doyle
Computer Network Technician II at a K-12 educational company or school
Working with their support team is very easy.
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Review 1 of 1

Mazen Fares
IT Manager at Piramal Critical Care, Inc.
If there is an issue, I call or email customer service and they're quick to respond. Their technical support is...
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Anonymous User
Finance Manager at a legal firm
We have called them for help They've been very supportive. The support and the people at RCN are very easy to work...
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Anonymous User
Office Manager at a legal firm
Support is fantastic. I love that it's US-based and within local markets. That's something I really do appreciate. I...
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Paul Grumbein
General Manager
Technical support has been good. Any problems that have occurred have been resolved. In terms of the solution’s NOC...
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Lori Hyatt
Accounting Manager at Evergreen Exhibition
The technical support people are great. They're very responsive, and any time I've had to call, which is...
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Bracey Fuenzalida
IT Director at a university
RCN tech support is solid. We call them, there is a response. If we have to email somebody, there is generally a...
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CFO9009a
CFO at a tech services company
Technical support has been very good. They're here within an hour if we have an issue. It's very helpful that it is...
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Chris Cruz
Network Administrator
I deal with tech support 100 percent. No one else from our company does. You get to know these people on a first name...
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Anonymous User
IT Manager
I would rate technical support at nine out of ten. They get back to me pretty quickly. I've had issues with the...
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Anonymous User
Office Manager at a non-profit
From the perspective of placing work orders, support is really good. The business services Tier 2, for the simple...
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Anonymous User
Director of IT at a healthcare company
Customer support, for me, has been outstanding. If I have to talk with the support guys, my questions are answered...
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Review 1 of 11

Technical Support

No Data Available

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8x8 vs RCN

What is our primary use case?

What is our primary use case?