Compare A10 Networks vs Rapid7 | IT Central Station

A10 Networks Based on 3 reviews.	Rapid7 Based on 19 reviews.
Overview
A10 Networks is a U.S. public company specializing in the manufacturing of application delivery controllers. Founded in 2004 by Lee Chen, In mid-2007, A10 Networks launched AX Series, a family of application delivery controllers/load balancing appliances, which won Best of Show at Interop 2007 in the Network Infrastructure category. In August 2012, a jury in California found A10 Networks responsible for intellectual property infringement and unfair competition, awarding Brocade Communications Systems a $112 million verdict.	Information Not Available
Sample Customers

Popular Solutions
A10 Networks Thunder ADC 2 reviews	Rapid7 InsightIDR 6 reviews Rapid7 InsightOps 5 reviews Rapid7 InsightVM 4 reviews
Top Comparisons

Top Industries
No Data Available	Financial Services Firm 26% Comms Service Provider 16% Marketing Services Firm 13% Non Tech Company 12%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Network Architect at a financial services firm
What is our primary use case?
Carrier-grade NAT is the purpose of using A10 Networks Thunder ADC at Turk Telekom…
Read full review of A10 Networks Thunder ADC »

Review 1 of 1

Chad Kliewer
Information Security Officer at a comms service provider
What is our primary use case?
I was looking for a behavior analytics solution to help me monitor our users' activity…
Read full review of Rapid7 InsightIDR »
Anonymous User
Information Security Manager at a non-tech company
What is our primary use case?
Our primary use case is looking for people who are using Tor, or VPNs generally, and the…
Read full review of Rapid7 InsightVM »
Anonymous User
Senior Manager of System Security at a tech services company
What is our primary use case?
I use this solution to check if there are any vulnerabilities that I find during…
Read full review of Rapid7 Metasploit »
CyberSecurity33
Cyber Security Engineer at a recruiting/HR firm
How has it helped my organization?
We have a lot of mobile users who are not always on our network, and this gave us…
Read full review of Rapid7 InsightOps »

Review 1 of 4

Customer Service

Christian Amaya
Security Consultant & IT Professional at Sistemas Aplicativos, SISAP
For the past two and a half years, we have not had a need to open a tech support ticket. It is really stable. In the...
Read full review of A10 Networks Thunder ADC »
Anonymous User
Senior Network Architect at a financial services firm
Technical support was mostly provided by another company, but A10 also responded our questions on time and accurately.
Read full review of A10 Networks Thunder ADC »

Review 1 of 2

Josh Serna
Information Security Systems Administrator at a non-tech company
The technical support is a solid 10 out of 10 as they take the time to answer any questions or problems which may...
Read full review of Rapid7 InsightIDR »
Birzu Alexandru-Adrian
ITSM & AntiFraud Consultant
Customer Service: i'll rate is 10/10. I had some presentation with them, and the person who presented us the solution...
Read full review of Rapid7 InsightVM »
Chad Kliewer
Information Security Officer at a comms service provider
The technical support folks at Rapid7 are a great bunch of folks. I haven’t had much need to contact them, but when I...
Read full review of Rapid7 InsightIDR »
Aaron Harris
Information Security Officer at a tech vendor
Technical support is excellent both technically, timely, and professional throughout any incident or enhancement...
Read full review of Rapid7 InsightIDR »
Nanda-Kumar
Security Team Lead at a tech services company
I have not interacted with tech support.
Read full review of Rapid7 InsightVM »
Anonymous User
Information Security and Governance Lead Engineer at a comms service provider
The tech support was not as robust as our prior experience with Cisco. With Cisco, we had immediate response.
Read full review of Rapid7 Metasploit »
Anonymous User
User at a insurance company
The tech support is quite good.
Read full review of Rapid7 InsightVM »
Anonymous User
Database Administrator
Among the best! Their support responds promptly. They fully resolve issues before closing tickets.
Read full review of Rapid7 InsightIDR »
Anonymous User
Information Security Officer at a tech services company
Good. I mainly asked for some tech support when I was in the testing phase. I don't really know how to assess it. I...
Read full review of Rapid7 InsightOps »
Anonymous User
Information Security Manager at a tech vendor
Technical support for InsightIDR has been fantastic. We've used Rapid7 for over a year now, and, while support calls...
Read full review of Rapid7 InsightIDR »
CyberSecurity33
Cyber Security Engineer at a recruiting/HR firm
I have a Customer Success Manager, so I have called their customer support. When you call their customer support you...
Read full review of Rapid7 InsightOps »
Anonymous User
Application Security Engineer at a tech services company
It's fair, although more in-depth usage case studies and documentation are offered for a purchased licence.
Read full review of NT OBJECTives NTOSpider [EOL] »
Anonymous User
Information Security Manager at a non-tech company
Tech support is satisfactory.
Read full review of Rapid7 InsightVM »
Anonymous User
Security Manager
The technical support can be considered competent. However, they can be slow to discover solutions to tricky problems.
Read full review of Rapid7 InsightIDR »
Sandro Sandro
InfoSec Consultant at a tech services company
Maybe I'm biased because of the beta program, but the support is very quick and competent. Also, the Rapid7 community...
Read full review of Rapid7 InsightOps »
Evan Mc Whirrter
Systems Administrator at a university
Great.
Read full review of Rapid7 InsightOps »

Review 1 of 16

Technical Support

No Data Available

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A10 Networks vs Rapid7

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

How has it helped my organization?