Compare Acronis vs Iron Mountain

Acronis Based on 65 reviews.	Iron Mountain Based on 1 review.
Top Comparisons
Iron Mountain Connect vs. Acronis Backup Compared 0% of the time.	Acronis Backup vs. Iron Mountain Connect Compared 2% of the time.
Overview
Acronis International GmbH is a private Swiss company which provides data protection solutions worldwide. Acronis develops software for backup, disaster recovery, and secure file sharing and data access. Founded in 2003, the majority of Acronis' customers are small and medium-sized enterprises with several hundred employees. Acronis provides comprehensive backup and recovery solutions for both physical and virtual environments, Windows and Linux servers, as well as multiple hypervisors.	Information Not Available
Sample Customers
Acronis Backup: Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda	Iron Mountain Connect: University of La Verne
Popular Solutions
Acronis Backup 11 reviews Acronis Backup Cloud 2 reviews Acronis Cyber Infrastructure 2 reviews
Top Industries
Software R&D Company 19% Healthcare Company 11% Energy/Utilities Company 11% Comms Service Provider 9%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rishan-Ahmed
User at Dataguard MEA
What is our primary use case?
Backup and Disaster Recovery . Trying to achieve business continuity opportunity and it…
Read full review of Acronis Disaster Recovery »
William Hunter
Network Engineer at a manufacturing company
What is our primary use case?
We use it for the backups.
How has it helped my organization?
The advantages to me…
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Jason Bloom
Owner at Bloom Technology Group
What is our primary use case?
As a managed IT services provider, we have a wide array of clients with very diverse…
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Anonymous User
IT Administrator at Grant Thornton India LLP
What is our primary use case?
The primary use case of this solution is mainly to backup our servers. The deployment…
Read full review of Acronis Cyber Infrastructure »

Review 1 of 4

No Data Available

Customer Service

Jason Bloom
Owner at Bloom Technology Group
The level of technical support is very good. I would give them a nine out of 10. Part of the reason we selected...
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Pablo Castro
Technical Sales Advisor/Deploy Agent at a tech services company
Customer Service: It's very good. Technical Support: It's very good.
Read full review of Acronis Backup »
Rishan-Ahmed
User at Dataguard MEA
I would give technical support a rating a seven out of 10. The second level support team is very good.
Read full review of Acronis Disaster Recovery »
Pablo Castro
Technical Sales Advisor/Deploy Agent at a tech services company
Customer service can open a ticket for you, but it could be several days before you hear back from them.
Read full review of Acronis Backup »
Anonymous User
Solutions Consultant at a tech services company
I have never had the need for support.
Read full review of Acronis Backup »
Rishan-Ahmed
User at Dataguard MEA
Technical support is not bad when it comes to basic support. However, it is not the crisp, or clear, when it comes to...
Read full review of Acronis Cyber Infrastructure »
Manuel Cortazar
Systems Manager
Yes, yes. Since the beginning, I was telling you I've had problems with a few usernames and passwords for Windows...
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Dan Gillman
Senior System Administrator at a manufacturing company
Customer Service: Scale of 1-10, a solid 9! Technical Support: 7
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Pablo Castro
Technical Sales Advisor/Deploy Agent at a tech services company
Customer Service: I would give customer service a rating of 6.5/10. Technical Support: I would give technical support...
Read full review of Acronis Backup »
Ran Eytan
Owner
Recently, fantastic. I'm very happy with them. I actually complained to the head office a few times two years ago...
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Anonymous User
Owner
I would give the technical support a 10/10 rating. They were incredible, responded promptly and made sure every issue...
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Anonymous User
Coordinator of TV Development
Support for issues other than the bootable thumb drive issue have been good.
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Anonymous User
Systems Administrator at a non-profit
Customer Service: I haven't dealt with them at all. Technical Support: Tech support has been great.
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Anonymous User
Chemical Process Control Specialist at a pharma/biotech company
Very knowledgeable.
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Anonymous User
Senior Security and Compliance Engineer at a retailer
Customer Service: Excellent. Technical Support: Excellent.
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Anonymous User
User
The support is outstanding. It's around $15 a year to renew a license for support. I would recommend that others have...
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Anonymous User
User at a aerospace/defense firm
I rate technical support a 10 out of 10.
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Anonymous User
Owner at a tech services company
I would give technical support a rating of 8/10. They are very good, quick to access, quick for remote to server, and...
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Anonymous User
Applications Analyst IV
Technical support has been excellent.
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Anonymous User
Owner
They are very good on chat, which is what I use mostly.
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RobertRossi
Director of Research & Development
Excellent. They have excellent tech support people. I wish all the companies were like them. I always get a live...
Read full review of Acronis Backup Cloud »
Konstantin Bezruchenkov
‎IT Software Engineer at a tech services company
I have been satisfied with technical support.
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Anonymous User
User
Outstanding. Their telephone support is wonderful, including their ability to take control of my computer and...
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Anonymous User
Director of Global Architect at a manufacturing company
I have not directly spoken with technical support.
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Anonymous User
President/Owner
On a scale of one to 10, I'd give them an eight. They haven't had enough techs to answer my call immediately, so I've...
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Anonymous User
Sr Associate-Information Consultant at a pharma/biotech company
I have contacted technical support about once or twice during this five year period. I would give them a seven out of...
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Distri89043
Product Manager at a wholesaler/distributor
It is good. Basically, they can do the whole deployment, you just need to provide them remote access.
Read full review of Acronis Backup Cloud »
Anonymous User
IT Administrator at Grant Thornton India LLP
Technical support is good.
Read full review of Acronis Cyber Infrastructure »
Anonymous User
IT Technical Lead
Customer Service: Not great to be honest. We had an issue with licences and purchasing problems and the standard...
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Anonymous User
IT Specialist / Document Controller at a manufacturing company
The technical support is fast.
Read full review of Acronis Disaster Recovery »

Review 1 of 30

Anonymous User
CEO of WallyTunes Business Group at a pharma/biotech company
I never had to contact them.
Read full review of Iron Mountain Connect »

Review 1 of 1

Technical Support

No Data Available

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Acronis vs Iron Mountain

What is our primary use case?

What is our primary use case?

How has it helped my organization?

What is our primary use case?

What is our primary use case?