Compare Acronis vs Safe-T | IT Central Station

Acronis Based on 61 reviews.	Safe-T Based on 8 reviews.
Overview
Acronis International GmbH is a private Swiss company which provides data protection solutions worldwide. Acronis develops software for backup, disaster recovery, and secure file sharing and data access. Founded in 2003, the majority of Acronis' customers are small and medium-sized enterprises with several hundred employees. Acronis provides comprehensive backup and recovery solutions for both physical and virtual environments, Windows and Linux servers, as well as multiple hypervisors.	Information Not Available
Sample Customers
Acronis Files Cloud: University of East Anglia, Rust-Oleum, Government of Basel-Stadt, Forward, University of Central Lancashire Learning and Information Services, Malmberg Uitgevery, Bokf_rlaget Natur & Kultur, QuadGraphics, United States Department of Agriculture, Parrish Construction Group	Safe-T Software-Defined Access: Government of Israel, eviCore Healthcore, Glen Imaging, Sarin, LBG, Rollomatic, Boegli-Gravures SA, Banque Heritage, Groupe Minoteries, Temenos, ZEK, RLM Finsbury, Harel Insurance, Meitav Dash
Popular Solutions
Acronis Backup 35 reviews Acronis Backup Cloud 4 reviews Acronis Disaster Recovery 2 reviews	Safe-T Software-Defined Access 8 reviews
Top Comparisons
Aspera Managed File Transfer vs. Acronis Files Cloud Compared 26% of the time.	Zscaler Web Security vs. Safe-T Software-Defined Access Compared 46% of the time.
Top Industries
Energy/Utilities Company 17% Financial Services Firm 11% Software R&D Company 10% Healthcare Company 9%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rishan Ahmed
Manager at a tech services company
What is our primary use case?: Backup and Disaster Recovery . Trying to achieve business continuity opportunity and...
Read full review of Acronis Disaster Recovery »
Carter Allen
Owner at a tech services company
How has it helped my organization?: Before I had this product, I was doing backups one disk at a time using the...
Read full review of Acronis Backup »
RobertRossi
Director of Research & Development
What is most valuable?: It provides reliability and the confidence when a server disaster happens, that the product...
Read full review of Acronis Backup Cloud »

Review 1 of 3

Eldad Omer
Manager | Leader | IT | Cyber Security | Cloud | Devops at a insurance company
What is our primary use case?: We use this product for securing our emails, with the sensitive data that we're...
Read full review of Safe-T Software-Defined Access »

Review 1 of 1

Customer Service

Francesco Abrusci
Business Development - Cloud&OTT Sales at a tech services company
I would give technical support a rating of 9/10.
Read full review of Acronis Backup Cloud »
Carter Allen
Owner at a tech services company
Technical support was excellent. You have several options for how to contact support. You can send them an email but...
Read full review of Acronis Backup »
Pablo Castro
Technical Sales Advisor/Deploy Agent at a tech services company
Customer service can open a ticket for you, but it could be several days before you hear back from them.
Read full review of Acronis Backup »
Joe Kletch
Owner at a tech services company
I would give technical support a rating of 8/10. They are very good, quick to access, quick for remote to server, and...
Read full review of Acronis Backup »
Ran Eytan
Owner
Recently, fantastic. I'm very happy with them. I actually complained to the head office a few times two years ago...
Read full review of Acronis Backup »
Dan Gillman
Senior System Administrator at a manufacturing company
Customer Service: Scale of 1-10, a solid 9! Technical Support: 7
Read full review of Acronis Backup »
Jason Bloom
Owner at Bloom Technology Group
The level of technical support is very good. I would give them a nine out of 10. Part of the reason we selected...
Read full review of Acronis Backup Cloud »
Forrest Turner
User
The support is outstanding. It's around $15 a year to renew a license for support. I would recommend that others have...
Read full review of Acronis Backup »
William Hunter
Network Engineer at a manufacturing company
I've talked to tech support several times. I would say they're a seven or eight out of 10. This is going to sound...
Read full review of Acronis Backup »
Emrah Aykutalp
IT Operation Infrastructure Virtualization Specialist at a energy/utilities company
I would rate the technical support as a nine out of 10.
Read full review of Acronis Backup »
Pablo Castro
Technical Sales Advisor/Deploy Agent at a tech services company
Customer Service: It's very good. Technical Support: It's very good.
Read full review of Acronis Backup »
Rishan Ahmed
Manager at a tech services company
I would give technical support a rating a seven out of 10. The second level support team is very good.
Read full review of Acronis Disaster Recovery »
Manuel Cortazar
Systems Manager
The knowledge is excellent from the support people. The only difficulty is regarding the support hours, because they...
Read full review of Acronis Backup »
Manuel Cortazar
Systems Manager
Yes, yes. Since the beginning, I was telling you I've had problems with a few usernames and passwords for Windows...
Read full review of Acronis Backup »
Anonymous User
User
In terms of technical support, I believe we used it once. I would have to give them a 10. They were great and they...
Read full review of Acronis Backup »
Richard Patton
Owner
I'm very pleased with it. Support is wonderful, the people are great and they know their stuff. I even had one person...
Read full review of Acronis Backup »
Anonymous User
Owner
They are very good on chat, which is what I use mostly.
Read full review of Acronis Backup »
Anonymous User
Applications Engineer
Technical support was mixed. We were partnered with Acronis and when I would call, it was pretty good. Sometimes it...
Read full review of Acronis Backup »
Anonymous User
Systems Administrator at a non-profit
Customer Service: I haven't dealt with them at all. Technical Support: Tech support has been great.
Read full review of Acronis Backup »
Anonymous User
Chemical Process Control Specialist at a pharma/biotech company
Very knowledgeable.
Read full review of Acronis Backup »
Anonymous User
Desktop Support Manager at a government
Customer Service: Great. Technical Support: Average to poor.
Read full review of Acronis Backup »
Distri89043
Product Manager at a wholesaler/distributor
It is good. Basically, they can do the whole deployment, you just need to provide them remote access.
Read full review of Acronis Backup Cloud »
Konstantin Bezruchenkov
‎IT Software Engineer at a tech services company
I have been satisfied with technical support.
Read full review of Acronis Backup »
Anonymous User
Principal ICT Specialist - Infra at a transportation company
3/5.
Read full review of Acronis Backup »
Anonymous User
Coordinator of TV Development
Support for issues other than the bootable thumb drive issue have been good.
Read full review of Acronis Backup »
Anonymous User
Systems Admin at a logistics company
The technical support is less than average.
Read full review of Acronis Backup »
Anonymous User
User
I think we only called technical support during the installation. That worked out well. I would give them a rating...
Read full review of Acronis Backup »
Mark Tischler
Applications Analyst IV
Technical support has been excellent.
Read full review of Acronis Backup »
RobertRossi
Director of Research & Development
Excellent. They have excellent tech support people. I wish all the companies were like them. I always get a live...
Read full review of Acronis Backup Cloud »
Anonymous User
IT Technical Lead
Customer Service: Not great to be honest. We had an issue with licences and purchasing problems and the standard...
Read full review of Acronis Backup »

Review 1 of 30

Eldad Omer
Manager | Leader | IT | Cyber Security | Cloud | Devops at a insurance company
They are very responsive. When you create a new issue, they're responding very quickly. In some cases, they have the...
Read full review of Safe-T Software-Defined Access »
Raphael Poujaud
Technical Support Manager at a tech services company
As Head of Support, we have been in contact with the Safe-T support team many times and work closely together. From a...
Read full review of Safe-T Software-Defined Access »
Anonymous User
CTO
We have used tech support more than once. I would rate them an eight out of 10.
Read full review of Safe-T Software-Defined Access »
Anonymous User
Systems Administrator
I would rate tech support as a nine out of 10.
Read full review of Safe-T Software-Defined Access »
Kobi Mishali
IT Manager at a retailer
When we call support, it's answered very quickly. It's very good. I would say they're a nine out of 10. I work with...
Read full review of Safe-T Software-Defined Access »
Anonymous User
Solutions Sales VP at a tech services company
Currently, they are not able to offer 24/7 support as the support covers only office hours in the Israel time zone....
Read full review of Safe-T Software-Defined Access »
Roee Rahamim
Infrastructure Manager
The support is amazing. I work with a guy named Johnny. Support is very good.
Read full review of Safe-T Software-Defined Access »
Anonymous User
Network and Security Engineer
Yes, we've used support but only their support in Israel. I would rate them a seven out of 10. They need someone who...
Read full review of Safe-T Software-Defined Access »

Review 1 of 8

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.