Compare Acronis vs Safe-T | IT Central Station

Acronis Based on 65 reviews.	Safe-T Based on 8 reviews.
Top Comparisons

Overview
Acronis International GmbH is a private Swiss company which provides data protection solutions worldwide. Acronis develops software for backup, disaster recovery, and secure file sharing and data access. Founded in 2003, the majority of Acronis' customers are small and medium-sized enterprises with several hundred employees. Acronis provides comprehensive backup and recovery solutions for both physical and virtual environments, Windows and Linux servers, as well as multiple hypervisors.	Information Not Available
Sample Customers
Acronis Files Cloud: University of East Anglia, Rust-Oleum, Government of Basel-Stadt, Forward, University of Central Lancashire Learning and Information Services, Malmberg Uitgevery, Bokf_rlaget Natur & Kultur, QuadGraphics, United States Department of Agriculture, Parrish Construction Group	Safe-T Software-Defined Access: Government of Israel, eviCore Healthcore, Glen Imaging, Sarin, LBG, Rollomatic, Boegli-Gravures SA, Banque Heritage, Groupe Minoteries, Temenos, ZEK, RLM Finsbury, Harel Insurance, Meitav Dash
Popular Solutions
Acronis Backup 11 reviews Acronis Backup Cloud 2 reviews Acronis Cyber Infrastructure 2 reviews	Safe-T Software-Defined Access 8 reviews
Top Industries
Software R&D Company 18% Healthcare Company 11% Financial Services Firm 10% Comms Service Provider 10%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

William Hunter
Network Engineer at a manufacturing company
What is our primary use case?
We use it for the backups.
How has it helped my organization?
The advantages to me…
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Jason Bloom
Owner at Bloom Technology Group
What is our primary use case?
As a managed IT services provider, we have a wide array of clients with very diverse…
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Rishan-Ahmed
User at Dataguard MEA
What is our primary use case?
Backup and Disaster Recovery . Trying to achieve business continuity opportunity and it…
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Anonymous User
IT Administrator at Grant Thornton India LLP
What is our primary use case?
The primary use case of this solution is mainly to backup our servers. The deployment…
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Review 1 of 4

Eldad Omer
Manager | Leader | IT | Cyber Security | Cloud | Devops at a insurance company
What is our primary use case?
We use this product for securing our emails, with the sensitive data that we're sending…
Read full review of Safe-T Software-Defined Access »

Review 1 of 1

Customer Service

Salahuddin Dalhatu
IT Operations Officer (SCOPE) at United Nations World Food Programme
Customer Service: Good. There are a variety of options to choose from. Technical Support: Excellent! Have been with...
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Rishan-Ahmed
User at Dataguard MEA
Technical support is not bad when it comes to basic support. However, it is not the crisp, or clear, when it comes to...
Read full review of Acronis Cyber Infrastructure »
Pablo Castro
Technical Sales Advisor/Deploy Agent at a tech services company
Customer service can open a ticket for you, but it could be several days before you hear back from them.
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Pablo Castro
Technical Sales Advisor/Deploy Agent at a tech services company
Customer Service: I would give customer service a rating of 6.5/10. Technical Support: I would give technical support...
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Jason Bloom
Owner at Bloom Technology Group
The level of technical support is very good. I would give them a nine out of 10. Part of the reason we selected...
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Emrah Aykutalp
IT Operation Infrastructure Virtualization Specialist at a energy/utilities company
I would rate the technical support as a nine out of 10.
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Dan Gillman
Senior System Administrator at a manufacturing company
Customer Service: Scale of 1-10, a solid 9! Technical Support: 7
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Anonymous User
Solutions Consultant at a tech services company
I have never had the need for support.
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Ran Eytan
Owner
Recently, fantastic. I'm very happy with them. I actually complained to the head office a few times two years ago...
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Richard Patton
Owner
I'm very pleased with it. Support is wonderful, the people are great and they know their stuff. I even had one person...
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Anonymous User
Business Development - Cloud&OTT Sales at a tech services company
I would give technical support a rating of 9/10.
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Anonymous User
Owner at a tech services company
I would give technical support a rating of 8/10. They are very good, quick to access, quick for remote to server, and...
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Anonymous User
Owner
I would give the technical support a 10/10 rating. They were incredible, responded promptly and made sure every issue...
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Anonymous User
Principal ICT Specialist - Infra at a transportation company
3/5.
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Anonymous User
President/Owner
On a scale of one to 10, I'd give them an eight. They haven't had enough techs to answer my call immediately, so I've...
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Anonymous User
User
Fast, responsive, overall good.
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Anonymous User
IT Technical Lead
Customer Service: Not great to be honest. We had an issue with licences and purchasing problems and the standard...
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Anonymous User
User at a engineering company
I did use technical support and I give it the highest rating. The technical support we received when doing a recovery...
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Anonymous User
IT Administrator at Grant Thornton India LLP
Technical support is good.
Read full review of Acronis Cyber Infrastructure »
Anonymous User
Sr Associate-Information Consultant at a pharma/biotech company
I have contacted technical support about once or twice during this five year period. I would give them a seven out of...
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Anonymous User
User
I think we only called technical support during the installation. That worked out well. I would give them a rating...
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Anonymous User
Applications Engineer
Technical support was mixed. We were partnered with Acronis and when I would call, it was pretty good. Sometimes it...
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Anonymous User
Director of Global Architect at a manufacturing company
I have not directly spoken with technical support.
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Anonymous User
User Support at a tech services company
Customer Service: 6 out 10 Technical Support: 6 out 10
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Anonymous User
User
In terms of technical support, I believe we used it once. I would have to give them a 10. They were great and they...
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Anonymous User
User
Outstanding. Their telephone support is wonderful, including their ability to take control of my computer and...
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Konstantin Bezruchenkov
‎IT Software Engineer at a tech services company
I have been satisfied with technical support.
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Anonymous User
Systems Admin at a logistics company
The technical support is less than average.
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Distri89043
Product Manager at a wholesaler/distributor
It is good. Basically, they can do the whole deployment, you just need to provide them remote access.
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Anonymous User
Systems Administrator at a non-profit
Customer Service: I haven't dealt with them at all. Technical Support: Tech support has been great.
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Review 1 of 30

Raphael Poujaud
Technical Support Manager at a tech services company
As Head of Support, we have been in contact with the Safe-T support team many times and work closely together. From a...
Read full review of Safe-T Software-Defined Access »
Eldad Omer
Manager | Leader | IT | Cyber Security | Cloud | Devops at a insurance company
They are very responsive. When you create a new issue, they're responding very quickly. In some cases, they have the...
Read full review of Safe-T Software-Defined Access »
Roee Rahamim
Infrastructure Manager
The support is amazing. I work with a guy named Johnny. Support is very good.
Read full review of Safe-T Software-Defined Access »
Kobi Mishali
IT Manager at a retailer
When we call support, it's answered very quickly. It's very good. I would say they're a nine out of 10. I work with...
Read full review of Safe-T Software-Defined Access »
Anonymous User
Solutions Sales VP at a tech services company
Currently, they are not able to offer 24/7 support as the support covers only office hours in the Israel time zone....
Read full review of Safe-T Software-Defined Access »
Anonymous User
Network and Security Engineer
Yes, we've used support but only their support in Israel. I would rate them a seven out of 10. They need someone who...
Read full review of Safe-T Software-Defined Access »
Anonymous User
Systems Administrator
I would rate tech support as a nine out of 10.
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Anonymous User
CTO
We have used tech support more than once. I would rate them an eight out of 10.
Read full review of Safe-T Software-Defined Access »

Review 1 of 8

Technical Support

No Data Available

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Acronis vs Safe-T

What is our primary use case?

How has it helped my organization?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?