Compare Acronis vs Safe-T | IT Central Station

Acronis Based on 41 reviews.	Safe-T Based on 8 reviews.
Overview
Acronis International GmbH is a private Swiss company which provides data protection solutions worldwide. Acronis develops software for backup, disaster recovery, and secure file sharing and data access. Founded in 2003, the majority of Acronis' customers are small and medium-sized enterprises with several hundred employees. Acronis provides comprehensive backup and recovery solutions for both physical and virtual environments, Windows and Linux servers, as well as multiple hypervisors.	Information Not Available
Sample Customers
Acronis Files Cloud: University of East Anglia, Rust-Oleum, Government of Basel-Stadt, Forward, University of Central Lancashire Learning and Information Services, Malmberg Uitgevery, Bokf_rlaget Natur & Kultur, QuadGraphics, United States Department of Agriculture, Parrish Construction Group	Safe-T Software-Defined Access: Government of Israel, eviCore Healthcore, Glen Imaging, Sarin, LBG, Rollomatic, Boegli-Gravures SA, Banque Heritage, Groupe Minoteries, Temenos, ZEK, RLM Finsbury, Harel Insurance, Meitav Dash
Popular Solutions
Acronis Backup 35 reviews Acronis Backup Cloud 4 reviews Acronis Disaster Recovery 2 reviews	Safe-T Software-Defined Access 8 reviews
Top Comparisons
Aspera Managed File Transfer vs. Acronis Files Cloud Compared 27% of the time.	Zscaler Web Security vs. Safe-T Software-Defined Access Compared 39% of the time.
Top Industries
Energy/Utilities Company 18% Financial Services Firm 11% Software R&D Company 11% Healthcare Company 8%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Carter Allen
Owner at a tech services company
Improvements to My Organization: Before I had this product, I was doing backups one disk at a time using the tool...
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Rishan Ahmed
Manager at a tech services company
Primary Use Case: Backup and Disaster Recovery . Trying to achieve business continuity opportunity and it was well...
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RobertRossi
Director of Research & Development
Valuable Features: It provides reliability and the confidence when a server disaster happens, that the product is...
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Review 1 of 3

Eldad Omer
Manager | Leader | IT | Cyber Security | Cloud | Devops at a insurance company
Primary Use Case: We use this product for securing our emails, with the sensitive data that we're sending to our...
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Review 1 of 1

Customer Service

Pablo Castro
Technical Sales Advisor/Deploy Agent at a tech services company
Customer Service: I would give customer service a rating of 6.5/10. Technical Support: I would give technical support...
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Manuel Cortazar
Systems Manager
The knowledge is excellent from the support people. The only difficulty is regarding the support hours, because they...
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Cnslt2390
Solutions Consultant at a tech services company
I have never had the need for support.
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Pablo Castro
Technical Sales Advisor/Deploy Agent at a tech services company
Customer service can open a ticket for you, but it could be several days before you hear back from them.
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Dan Gillman
Senior System Administrator at a manufacturing company
Customer Service: Scale of 1-10, a solid 9! Technical Support: 7
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Qutaybah Ghunaim
Systems Admin at a logistics company
Customer Service: On a scale from 1-5 (1=worst, 5=best), they are 2. The customer service we receive is from...
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Joe Kletch
Owner at a tech services company
I would give technical support a rating of 8/10. They are very good, quick to access, quick for remote to server, and...
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Ran Eytan
Owner
Recently, fantastic. I'm very happy with them. I actually complained to the head office a few times two years ago...
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Emrah Aykutalp
IT Operation Infrastructure Virtualization Specialist at a energy/utilities company
I would rate the technical support as a nine out of 10.
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Qutaybah Ghunaim
Systems Admin at a logistics company
The technical support is less than average.
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Ranj Bassi
Principal ICT Specialist - Infra at a transportation company
3/5.
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Francesco Abrusci
Business Development - Cloud&OTT Sales at a tech services company
I would give technical support a rating of 9/10.
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Forrest Turner
User
The support is outstanding. It's around $15 a year to renew a license for support. I would recommend that others have...
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Rishan Ahmed
Manager at a tech services company
I would give technical support a rating a seven out of 10. The second level support team is very good.
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Jonas Gasco
IT Specialist / Document Controller at a manufacturing company
The technical support is fast.
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Manuel Cortazar
Systems Manager
Yes, yes. Since the beginning, I was telling you I've had problems with a few usernames and passwords for Windows...
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Jason Bloom
Owner at Bloom Technology Group
The level of technical support is very good. I would give them a nine out of 10. Part of the reason we selected...
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Pablo Castro
Technical Sales Advisor/Deploy Agent at a tech services company
Customer Service: It's very good. Technical Support: It's very good.
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Anonymous User
User at a aerospace/defense firm
I rate technical support a 10 out of 10.
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Abbey Goldberg
User
Outstanding. Their telephone support is wonderful, including their ability to take control of my computer and...
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Distri89043
Product Manager at a wholesaler/distributor
It is good. Basically, they can do the whole deployment, you just need to provide them remote access.
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Paul Heihn
Owner
I would give the technical support a 10/10 rating. They were incredible, responded promptly and made sure every issue...
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Anonymous User
User
I think we only called technical support during the installation. That worked out well. I would give them a rating...
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Anonymous User
Coordinator of TV Development
Support for issues other than the bootable thumb drive issue have been good.
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Konstantin Bezruchenkov
‎IT Software Engineer at a tech services company
I have been satisfied with technical support.
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Anonymous User
User
Fast, responsive, overall good.
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Anonymous User
User
In terms of technical support, I believe we used it once. I would have to give them a 10. They were great and they...
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Support9332
User Support at a tech services company
Customer Service: 6 out 10 Technical Support: 6 out 10
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Anonymous User
Desktop Support Manager at a government
Customer Service: Great. Technical Support: Average to poor.
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Mark Tischler
Applications Analyst IV
Technical support has been excellent.
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Review 1 of 30

Eldad Omer
Manager | Leader | IT | Cyber Security | Cloud | Devops at a insurance company
They are very responsive. When you create a new issue, they're responding very quickly. In some cases, they have the...
Read full review of Safe-T Software-Defined Access »
Raphael Poujaud
Technical Support Manager at a tech services company
As Head of Support, we have been in contact with the Safe-T support team many times and work closely together. From a...
Read full review of Safe-T Software-Defined Access »
SystemsA6ec1
Systems Administrator
I would rate tech support as a nine out of 10.
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Roee Rahamim
Infrastructure Manager
The support is amazing. I work with a guy named Johnny. Support is very good.
Read full review of Safe-T Software-Defined Access »
Solution2ef1
Solutions Sales VP at a tech services company
Currently, they are not able to offer 24/7 support as the support covers only office hours in the Israel time zone....
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Kobi Mishali
IT Manager at a retailer
When we call support, it's answered very quickly. It's very good. I would say they're a nine out of 10. I work with...
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CTO0308
CTO
We have used tech support more than once. I would rate them an eight out of 10.
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NetworkAa42d
Network and Security Engineer
Yes, we've used support but only their support in Israel. I would rate them a seven out of 10. They need someone who...
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Review 1 of 8

Technical Support

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