Compare Actian vs Seeburger

Actian

Based on 12 reviews.

Seeburger

Based on 37 reviews.

Latest Research

Buyer's Guide

IBM B2B Integrator vs. SEEBURGER Business Integration Suite

March 2024

IBM B2B Integrator vs. SEEBURGER Business Integration Suite

Updated: March 2024

Sample Customers

SEEBURGER Business Integration Suite

Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza

Popular Solutions

Actian Pervasive Data Integrator [EOL]

0 reviews

Actian PSQL

1 reviews

Actian Ingres

0 reviews

SEEBURGER Business Integration Suite

4 reviews

Top Industries

Computer Software Company

25%

Comms Service Provider

16%

Healthcare Company

Manufacturing Company

Computer Software Company

16%

Financial Services Firm

15%

Manufacturing Company

13%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

辺琢也渡
Solution Architect at Dropbox
We use Actian PSQL for analytics purposes.
Read full review of Actian PSQL »
Lakshmi Narayanan Duraisamy
Performance Engineer at ALTERSIS Performance
We use this product for storing and handling our internal data in a lightweight database so we can get good...
Read full review of Actian NoSQL Object Database »
Edward Griffiths
Managing Director at Jet iT Ltd.
We currently run Web server solutions (CMS, CRM business solutions). Our CMS solution is obviously very...
Read full review of Actian Ingres »
Anonymous User
Business Intelligence Consultant at a computer software company

Read full review of Actian ParAccel »

Review 1 of 4

AndrewHill
Integration Team Lead at Wincanton
We are a third-party logistics company. We work for a lot of people. We've got SEEBURGER Business Integration Suite...
Read full review of SEEBURGER Business Integration Suite »

Review 1 of 1

Customer Service

Lakshmi Narayanan Duraisamy
Performance Engineer at ALTERSIS Performance
It's a straightforward solution so we've never had to reach out for any technical support. Our level of usage doesn't...
Read full review of Actian NoSQL Object Database »
辺琢也渡
Solution Architect at Dropbox
Actian PSQL has average technical support.
Read full review of Actian PSQL »
Anonymous User
Senior Consultant at a tech services company
Technical support is an area which can definitely improve. There is not much of a user community or articles on the...
Read full review of Actian Pervasive Data Integrator [EOL] »
Anonymous User
Business Intelligence Consultant at a computer software company
Customer Service: It's good. Technical Support: It's good.
Read full review of Actian ParAccel »
Anonymous User
Software Engineer at a tech services company
Customer Service: There was no problem to ask customer service, so it's greatTechnical Support: I also don't know
Read full review of Actian PSQL »
Edwin Manaay
Custom Solutions Developer/Technical Architect at a tech vendor
I would give technical support a rating of 10/10.
Read full review of Actian Pervasive Data Integrator [EOL] »
BI Shnu Bhatta
Associate Manager at a tech services company
I haven't used the technical support.
Read full review of Actian Pervasive Data Integrator [EOL] »
Anonymous User
Technical Team Lead at a tech services company
I would give technical support a rating of 7/10.
Read full review of Actian Pervasive Data Integrator [EOL] »

Review 1 of 8

Choon Hwa Khoh
Head of Product Test at ams AG
Technical support has been helpful and responsive.
Read full review of SEEBURGER Business Integration Suite »
VARUNKUMAR
Mgr Value Chain Integration/EDI at a non-tech company
Technical support has been great. They resolve our issues very fast. We are satisfied with the level of support we...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Corporate Director of IT at Flexfab
We use their consultant services and they're excellent.
Read full review of SEEBURGER Business Integration Suite »
Richard LeBris
Sr. Software Engineer at a retailer
The technical support is excellent. I reach out to the service desk in Germany and normally get a reply within a day....
Read full review of SEEBURGER Business Integration Suite »
Lori Knox
IT Business Analyst at a manufacturing company
I know my colleague in Germany values the technical support greatly. But the system works so well that he generally...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Director, Application Development at a retailer
Technical support has always been great.
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
SAP Global EDI Lead at a construction company
Technical support team's response time is excellent. I have had no complaints.
Read full review of SEEBURGER Business Integration Suite »
Reviewer98345
Analyst at a retailer
Once you get someone assigned, they're reasonably good. It varies. Sometimes you get someone who seems quite junior...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Integration Analyst at a tech services company
I would give technical support a rating of 7/10.
Read full review of SEEBURGER Business Integration Suite »
Giridhar Duvvuru
Director at Mylan Inc.
We have only requested technical support a couple of times. We haven't faced any issues with them. They are very good.
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Senior Integration Analyst at a manufacturing company
Technical support was pretty good and had a fast turnaround.
Read full review of SEEBURGER Business Integration Suite »
Reviewer972354
Software Engineer at a financial services firm
Since the very beginning of the relationship between my organization and SEEBURGER, they have been solid for...
Read full review of SEEBURGER Business Integration Suite »
Richard Lehane
Head of IT at a pharma/biotech company
We have had no problems with tech support. Their response time and knowledge of issues is good.
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Enterprise & Tech Ops Hosting Svcs at a pharma/biotech company
We have the Premium Support and we pay extra for that, and it gives us access to their engineers. It also requires...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Systems Architect EDI/B2B at a tech services company
Technical support has been varied through the years. As SEEBURGER has grown, they have made changes to the tech...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
EDI Competency Manager North America at a retailer
Technical support is good. The person who answers your ticket is the person who is going to solve it. They don't...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
EDI Manager at a transportation company
I would rate their support an eight out of ten. Sometimes they are very fast to respond to things that aren't...
Read full review of SEEBURGER Business Integration Suite »
Evan Meyer
Application Manager - EDI at a transportation company
Technical support is located in Germany and there are different levels of support you can pay for. Regardless of your...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
VP Digital Services at a tech services company
Tech support is pretty good. We have a Premium Support package, so they respond pretty quickly to us. They have...
Read full review of SEEBURGER Business Integration Suite »
Jay Thakkar
Senior Integration Analyst at Ingram Micro Inc.
SEEBURGER support is doing a decent job. We are not using any of their standard solutions. All the solutions we have...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
EDI Consultant at a transportation company
Depending on who is helping you, the level of technical expertise will vary. As far as the Seeburger consultants that...
Read full review of SEEBURGER Business Integration Suite »
Maman89321
Materials Management Team Lead at a university
When I log a ticket, they come back within half-an-hour to an hour, either by email or I'll get a call. I maybe have...
Read full review of SEEBURGER Business Integration Suite »
Martino Marcil
Senior Manager at a manufacturing company
The few times that I have had a problem with employees, I escalated the situation and we tried to improve it. When it...
Read full review of SEEBURGER Business Integration Suite »
Hovik Abrahamyan
IT Director, Business Applications Technical Services and Integration at a consumer goods company
We are happy with the support. They have different levels of support. However, we use their standard support, which...
Read full review of SEEBURGER Business Integration Suite »
Naresh Shetty
Integration Specialist at a logistics company
One thing we need is more support. Sometimes we get stuck on the support because they've not got not many experienced...
Read full review of SEEBURGER Business Integration Suite »
Ruben Alvarez
EDI Analyst at Faurecia
The support is good. There is an issue in that sometimes I try to send all the information in my first email, such as...
Read full review of SEEBURGER Business Integration Suite »
Lori Knox
IT Business Analyst at a manufacturing company
With respect to support, it's best-of-breed for me. I still get to work with my American counterparts at SEEBURGER,...
Read full review of SEEBURGER Business Integration Suite »
Oliver Rupprecht
IT Business Integration at ams OSRAM
We have a 24/7 maintenance and support contract with SEEBURGER, which includes software updates as well as technical...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
EDI Competency Manager North America at a retailer
Everything is done though a ticket system. It works with a few ping-pongs of emails. The support team is...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Business Analyst Manager at a healthcare company
Technical support is fine. We log a ticket and we get some kind of response back. It's different from what we used to...
Read full review of SEEBURGER Business Integration Suite »

Review 1 of 30

Technical Support

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