Compare Invicti vs Veracode

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Popular Solutions

Acunetix

7 reviews

Invicti

8 reviews

Veracode

106 reviews

Veracode Security Labs

3 reviews

Top Industries

Educational Organization

27%

Computer Software Company

11%

Comms Service Provider

10%

Financial Services Firm

17%

Computer Software Company

14%

Comms Service Provider

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vishal Dhamke
Vice President Application Security North America at BNP Paribas
We use Netsparker by Invicti to run tests for application security based on OWASP Top 10.
Read full review of Invicti »
SivaPrakash
Senior Test Engineer II at a financial services firm
We use Acunetix for POC. We have a scanner site website. We have two web applications, related to banking, that...
Read full review of Acunetix »

Review 1 of 2

Darshan Makhecha
Sr Sales Engineer at a manufacturing company
I use Veracode on a private cloud. When we implement a new solution, it needs to undergo user review. I was...
Read full review of Veracode Security Labs »

Review 1 of 1

Customer Service

Vishal Dhamke
Vice President Application Security North America at BNP Paribas
Tech support is really wonderful, and they are very helpful and prompt with responses as well. If we have some...
Read full review of Invicti »
Le Viet
Security Consultant at VNCS
I have requested support from the vendor regarding our scan results that have false positives. The vendor double...
Read full review of Acunetix »
Amr Abdelnaser
Senior Information Security Analyst at EastNets Holding Ltd.
We have not faced any issues to complain about.
Read full review of Acunetix »
PrashantPatil
Senior Security Consultant at Verve Square Technologies
We contact technical support all the time and they are great. They resolve issues quickly and efficiently.
Read full review of Invicti »
KashifJamil
CEO at a tech consulting company
The solution's technical support is okay. We have no complaints. They are helpful and responsive and we are satisfied...
Read full review of Acunetix »
Anonymous User
Lead Information Security Engineer at a financial services firm
Technical support has been good. We had some issues or comments, mostly, on the features. We have asked for features...
Read full review of Acunetix »
Letsogile-Baloi
CEO at IMART OFFICE CONSULTANTS
I haven't contacted technical support because I'm supposed to be the first line of their support. If I need to...
Read full review of Acunetix »
Anonymous User
Senior Security Engineer at a media company
Tech support is not a 24-hour. It's more of a ticketing-type of solution where you e-mail the support team. We always...
Read full review of Acunetix »
AhmedS. Younis
Retail Services Senior Manager at e-finance
I'm satisfied with the technical support.
Read full review of Invicti »
Anonymous User
Manager for Technology Services at a non-tech company
I haven't needed to contact their technical support.
Read full review of Acunetix »
Anonymous User
Executive Director at a financial services firm
I think that generally their customer service is quite responsive. Whenever we encounter problems or new external...
Read full review of Acunetix »
Anonymous User
Senior Information Security Consultant at a tech services company
I have never contacted technical support.
Read full review of Invicti »
Anonymous User
Consultant Cyber Security at a tech services company
We have been engaged with the local partner and we get a good level of support.
Read full review of Invicti »
Anonymous User
Software Quality Assurance Engineer at ITONICS GmbH
The way they are communicating with users like us, yeah, we can give them 9 out of 10. :)
Read full review of Invicti »
Anubhav Goswami
Security Specialist at a tech services company
Technical support is fine. Whenever we have any queries the support is available. We have the paid version. We have...
Read full review of Acunetix »
Anonymous User
Manager Compliance - Processes / InfoSec. at a tech services company
Quite high. They are scattered all over social. They have wikis, a website, YouTube videos. They don't have a blog,...
Read full review of Invicti »
Anonymous User
Security Engineer at Secure Network
I never needed to talk to the Acunetix technical support.
Read full review of Acunetix »
Anonymous User
IT Manager at a financial services firm
We have a pretty good team here and we try to be as independent as possible. We needed some help for the initial...
Read full review of Acunetix »
Anonymous User
Product Security Architect at a tech services company
We don't have any issues because Invicti's support was really good.
Read full review of Invicti »
Anonymous User
Security Engineer at a tech services company
Their technical support has been very active. If I have an issue, I can reach out to them and get an answer pretty...
Read full review of Acunetix »
Ivan Biagi
Security Specialist at Alfa-A IT
The customer service is good. There are some problems with languages (like for Italian they send you people who can...
Read full review of Invicti »
Anonymous User
IT Engineer at a aerospace/defense firm
Technical support is very professional, 10/10. They know what they are doing.
Read full review of Invicti »
Paolo Da Ros
Founder at a tech services company
I rate the technical support seven out of ten, which is average to me. I don't have special requests that would...
Read full review of Invicti »
Anonymous User
Senior Security Engineer at a insurance company
The technical support has been very helpful, and pretty quick to respond to emails or when I call in.
Read full review of Acunetix »
Anonymous User
Information Security Engineer at a computer software company
Technical support was great.
Read full review of Invicti »
Letsogile-Baloi
CEO at IMART OFFICE CONSULTANTS
I haven't contacted technical support because I am supposed to be the first line of their support. Contacting them...
Read full review of Acunetix »
Carl Lavarro
Cyber Security Associate at a consultancy
For now, everything about the solution has been fine, so we haven't reached out to technical support.
Read full review of Acunetix »
Anonymous User
Project Manager at a computer software company
Technical support was not overwhelmingly good, but it was okay. They couldn't provide solutions to every problem that...
Read full review of Acunetix »
Jagobandhu Some
Hardware Engineer at Ministry of Defense
I am not very satisfied with the customer support they provide. It tends to be quite time-consuming. When I raised a...
Read full review of Acunetix »
Anonymous User
Consultant Cyber Security at a tech services company
We engage with the local partner and the distributor here for support. We are satisfied with the support here.
Read full review of Invicti »

Review 1 of 30

Devid William
Application Security Architect at Banco Votorantim
Technical support is good. They are always communicative and share news and new technologies. They offer new...
Read full review of Veracode »
Chris Sawyer
Full Stack Engineer at TCDRS
Their technical support is pretty good. It depends on who you get. As I mentioned, sometimes it's hard to get an...
Read full review of Veracode »
Anant Upadhyay
Game Developer at Gamezlab
I rate Veracode support eight out of 10. The response times are fast. If we have a problem, they respond within four...
Read full review of Veracode »
Oluseyi Osifalujo
Executive Director at Precise Financial Systems Limited
Based on the limited interaction we've had with technical support, I am satisfied with their service.
Read full review of Veracode »
Oscar Narvaez
COE Head at a tech services company
I rate Veracode support nine out of 10. We get support from the resellers and direct support from Veracode analysts....
Read full review of Veracode »
Zach Handzlik
Release Manager/Scrum Master at Amtech Software
Veracode's technical support is very responsive, and I've heard back within 24 hours regarding a couple of issues...
Read full review of Veracode »
Saket Pandey
Product Manager at a hospitality company
The technical support team is knowledgeable. In the initial stages, when our team lacked the technical capability to...
Read full review of Veracode »
Boyapati Sivannarayana
Devops Engineer at Accenture
Currently, we do not use support. We don't communicate with them.
Read full review of Veracode »
Evan Gertis
Penetration Tester at a tech vendor
I rate Veracode support 10 out of 10. Their customer support is incredible. If I have any issues, I can immediately...
Read full review of Veracode »
Prakash Pillay
Director - Product Solution/Architecture at a tech vendor
Technical support is average. They take some time to respond.
Read full review of Veracode »
Deepak Naik
Chief Security Officer at Digite
We normally create a ticket for Veracode support, then they respond back within 24 hours. Our experience with them is...
Read full review of Veracode »
Muhammed Shabreen
CTO at RIZEK
I interacted with them once. They were very good. They were very friendly and supportive. I would rate them a seven...
Read full review of Veracode »
Ajit Matthew
Sr. Partner IT and Information Security at TheMathCompany
The Veracode technical support is very good. They are responsive and very knowledgeable. Every time we wanted to set...
Read full review of Veracode »
Anonymous User
Global Application Security at a pharma/biotech company
On a scale of one to 10, I would give it an eight.
Read full review of Veracode »
Pradeep Honaganahalli Basavaraju
ML engineer at a consultancy
I've personally interacted with the customer service and support recently for a few issues, and their support is...
Read full review of Veracode »
Djean Bruno
Security Engineer at a tech vendor
The technical support is excellent.
Read full review of Veracode »
Sebastian Toma
Engineering Security Manager at Nextiva
The solution's technical support is absolutely fantastic and very fast. Veracode has very fast resolution and...
Read full review of Veracode »
Anonymous User
DevOps Release Engineer at a tech services company
Great.
Read full review of Veracode »
Anonymous User
Chief Information Security Officer
I don't believe that the team has had any problem going on to the website, downloading the static code, or running...
Read full review of Veracode »
Anonymous User
Senior Security Consultant at a retailer
Customer Service: 8/10 Technical Support: 8/10
Read full review of Veracode »
Siddharth Kundalkar
Director Software Engineering at a tech services company
The support is good but has room for improvement. Issues don't get acknowledged quickly, repeated updating is required.
Read full review of Veracode »
Krishna Kant Upadhyay
CEO and App Developer at DroidForge
I've dealt with technical support and they were very fast and accurate. They guide us very well. While they don't...
Read full review of Veracode »
Kaushil Ambatkar
Cyber Security Consultant at a computer software company
Dennis from Veracode helped us right from the deployment. If there was any critical task, he used to help us with...
Read full review of Veracode »
Evan Christoe
AVP, IS Manager at a financial services firm
Technical support is highly competent.
Read full review of Veracode »
ShubhamSharma5
Senior Consultant at Material Vision
We have not used their support extensively, but when we were choosing Veracode, I felt that they have a very good...
Read full review of Veracode »
Anonymous User
Senior Project Manager at a computer software company
I've never had a need, up to this point, to reach out to technical support. I haven't really come across any...
Read full review of Veracode »
Anonymous User
Security Architect at a financial services firm
Their technical support is good, but we haven't really had to use it much, so far.
Read full review of Veracode »
Brian Felker
Application Security Engineer at Advantasure
I rate Veracode support 7.5 out of 10. Overall, our technical support is decent. You have to find someone who works...
Read full review of Veracode »
Gustavo_Gonzalez
Technical Program Manager at a engineering company
Customer Service: Customer and platform support is one of the best in the field. The experts are skilled and can have...
Read full review of Veracode »
Anonymous User
Technical Director at a financial services firm
They're outstanding. Best in class. Absolutely. They bend over backwards to help us. We'll come up with questions and...
Read full review of Veracode »

Review 1 of 30

Technical Support

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