Compare AdNovum vs Omada

AdNovum

Omada

Based on 43 reviews.

Sample Customers

NEVIS nevisIDM

PostFinance, Quilvest, Generali, Swisscom Extranet

Omada Identity

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group

Popular Solutions

Omada Identity

27 reviews

Top Industries

No Data Available

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Anonymous User
Identity and Access Architect at a renewables & environment company
We use Omada to manage all personal user accounts, including Active Directory accounts and Exchange mailboxes. We're...
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Review 1 of 1

Customer Service

No Data Available

Harold Van Ham
Product owner Identity & Access management at Avans Hogeschool
So far, we have Mads as our customer success manager. He is a very good engineer. He is almost a part of our team, so...
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João Toso
Identity Access Management Operations Specialist at MAHLE
Tech support from Omada is extremely responsive, providing quick assistance through their ticketing system and...
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Espen Bago
Identity and Access Program Owner at NAV
I have interacted with them because we had used the vendor instead of a third-party integrator, which worked well for...
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Ilanguak Olsen
Owner at Iqo.dk
My team contacts Omada Identity technical support whenever there's an error or a hiccup. There's a ticketing system...
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Carsten Eiberg
IAM Security Specialist (Omada Specialist) at a insurance company
I rate Omada's support a nine out of ten. They respond in under an hour if we have a serious issue.
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Thieu Ackermans
IT System Admin at Avans Hogeschool
The technical support is the best.
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Dietmar Wettach
Identity and Access Product Owner at Flughafen Zürich AG
We receive technical support from our partner in Switzerland.
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Gjert Tronstad
Chief Information Security Officer at a manufacturing company
For us, their technical support has been fantastic. Also, Omada definitely provides us with a clear roadmap for...
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Michael Rask Christensen
Principal Cybersecurity Consultant at NNIT
I have not interacted with them as a customer, but I have interacted with them as a partner. I used to work on a...
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Anonymous User
Identity and Access Architect at a renewables & environment company
I rate Omada support 9 out of 10. I'm quite satisfied. We have always had a strong consultant that supports us. We...
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Arun Kothanath
Chief Security Strategist at Clango
The Omada product documentation could use a good uplift. Some documentation is outdated as well as other...
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Anonymous User
Product owner at a energy/utilities company
The response time can be slow at times. They are knowledgeable but seem to be so busy that they can't respond to our...
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Anonymous User
IT Project Manager at a energy/utilities company
With our customer success manager (CSM), we have a monthly meeting. So anytime we have some questions on each help, I...
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Thorsten Brüggemann
Head of IT Identity Team at a manufacturing company
The project environment is, of course, different from the live environment. It will be interesting to see how users...
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Anonymous User
Selvstænding IAM-arkitekt at a financial services firm
Above average.
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Angéla
Functional Administrator at Gemeente Utrecht
Right now, I don't feel that I have any influence on the features that they are delivering to us. My supplier has...
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Arno Stolwijk
Partner bij Navaio IT Security at Navaio IT Security
They know what they are doing when setting up the business because this is their core business. There is no waiting...
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Tomas S.
Product Owner at a financial services firm
I rate Omada 9 out of 10 for support. They respond quickly and provide good answers. They will look into it for us if...
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User:720332
IT Security Consultant at a computer software company
I rate our support a seven out of ten. We do not get support directly from Omada. Instead, we use a partner. They're...
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Anonymous User
Client platform engineer at a energy/utilities company
I rate Omada support 9 out of 10. We haven't had an SLA in place for long. They respond quickly when we submit...
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Anonymous User
IAM Solution repsonsible at a retailer
I rate Omada support a seven out of ten. Sometimes it takes them too long to get back to us regarding smaller issues,...
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Anonymous User
Functional Manager at a tech services company
My team contacts the support team. The support is slow.
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Anonymous User
Senior Systems Consultant at a retailer
On average, the technical support is good.
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Anonymous User
IT Expert Identity and Access Management at a retailer
We had special contact within Omada, so their support was always very good throughout the years. When Omada got...
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Anonymous User
IT Team manager at a financial services firm
Sometimes the support team doesn't provide clear instructions on how to solve our problems. This might be because we...
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Søren Tams
Senior Consultant at Københavns Kommune
Their technical support is good, but there is room for improvement. One problem that we have discussed with Omada...
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Anonymous User
Works at a financial services firm
The technical support team is constantly working to improve, but resolving complex issues can still be...
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Anonymous User
IAM Consultant at a computer software company
I personally have not contacted their support because I don't support our Omada current clientele but our clients...
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Anonymous User
Project manager Identity & Access Management bij Fontys Hogescholen at a university
We had good support from the supplier for this product.
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Anonymous User
IT Projects Specialist at Advantest Corp
We rate Omada support 7 out of 10
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Review 1 of 30

Technical Support

No Data Available

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