Compare Adobe vs Atos | IT Central Station

Adobe Based on 47 reviews.	Atos Based on 2 reviews.
Overview
Adobe Systems Incorporated is an American multinational computer software company. The company is headquartered in San Jose, California, United States. Adobe has historically focused upon the creation of multimedia and creativity software products, with a more-recent foray towards rich Internet application software development. It is best known for Photoshop, the Portable Document Format and Adobe Creative Suite, as well as its successor Adobe Creative Cloud.	Atos SE Atos operates under the brands Atos, Atos Consulting & Technology Services, Worldline, Atos Worldgrid and Atos Healthcare. From 2012 - 2015, Atos Healthcare was part of a serious controversy in the UK over Work Capability Assessment introduced in 2008 to determine who should receive employment and support allowance. Decisions were taken by officials at the DWP using evidence from the assessments carried out by Atos Healthcare.
Sample Customers
Adobe Experience Manager : Metra	blueKiwi: Olympic Games
Popular Solutions
Adobe Experience Manager 8 reviews Adobe Connect 4 reviews Marketo 4 reviews	Atos DirX Identity Management 1 reviews
Top Comparisons
Liferay Digital Experience Platform vs. Adobe Experience Manager Compared 55% of the time.	Yammer vs. blueKiwi Compared 52% of the time.
Top Industries
Financial Services Firm 18% Marketing Services Firm 15% Comms Service Provider 10% Manufacturing Company 7%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ian Leon
Designer and Developer at a tech services company
What is our primary use case?: I am a module developer. I also use it to make online stores for e commerce...
Read full review of Magento »
Satyajit Roy
UX Architect at a software R&D company
What is most valuable?: Adaptive wide angle Blur gallery Content aware move The new crop tool Video capabilities...
Read full review of Adobe Creative Suite [EOL] »
Marcantonio Mattano
Marketing & Innovation Director at a tech services company
What is our primary use case?: I have been developing (and teaching) ColdFusion for more than 20 years. I have used...
Read full review of Adobe ColdFusion »
Mark Beebe
Marketing Campaign Manager
What is most valuable?: Marketo makes it easy to stay in contact with our base of customers, prospective customers,...
Read full review of Marketo »
Santosh Sai
AEM/CQ5 Developer at a non-tech company
What is most valuable?: 3D assets: Repurpose 3D assets to accelerate time to market and save on production costs....
Read full review of Adobe Experience Manager »

Review 1 of 5

Dimitrios Sairakis
Administrator Identity and Access Management
What is our primary use case?: We use Atos DirX Identity Manager to provision users to Active Directory and SAP...
Read full review of Atos DirX Identity Management »

Review 1 of 1

Customer Service

MiguelRuival
Managing Partner and AEM Architect at a tech vendor
Support from Adobe is good and responds in a timely manner. Their ticketing system works and is useful to get to the...
Read full review of Adobe Experience Manager (AEM) Forms »
Satyajit Roy
UX Architect at a software R&D company
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Adobe Creative Suite [EOL] »
Marcantonio Mattano
Marketing & Innovation Director at a tech services company
When needed, the Adobe Support team was helpful, quick, and solved our problems (mainly cluster configuration issues)...
Read full review of Adobe ColdFusion »
Shelby Knops
Marketing Campaign Manager at a tech vendor
Customer Service: This is where Marketo falls short. Their customer service is awful. Technical Support: OK>
Read full review of Marketo »
Anurakt Awasthi
Senior Consultant AEM at a manufacturing company
Six out of 10. The tech support from Adobe is slow to respond and takes a lot of time to fix product related bugs.
Read full review of Adobe Experience Manager »
Ian Leon
Designer and Developer at a tech services company
I haven’t dealt with technical support.
Read full review of Magento »
Mitchel Mol
CEO / Owner at Aelion - Netherlands
Customer Service: Never had direct contact with Adobe ColdFusion customer service. Technical Support: Never had...
Read full review of Adobe ColdFusion »
Mark Beebe
Marketing Campaign Manager
Customer service is prompt, friendly, and generally helpful.
Read full review of Marketo »
Eitan Rapps
Marketing at Kenes Group
Customer Service: I would give customer service a rating of three out of 10. Technical Support: I would give...
Read full review of Marketo »
Rob Dibble
Owner of Ace Learning and Consulting
A 10 out of 10.
Read full review of Adobe Connect »
Lauren Noll
President / Founder
Good.
Read full review of Adobe Connect »
Kc Cox
Growth Strategies and Demand Generation Consultant at a marketing services firm
I would give technical support a rating of 5/10.
Read full review of Marketo »
Shashikanth Tirumalashetty
Senior Adobe CQ5 / AEM Developer at a tech services company
Customer Service: 9 Out of 10 Technical Support: 9 out of 10
Read full review of Adobe CQ5 »
DocDepManager11
Documentation Department Manager
The technical support can be rated as rather low.
Read full review of FrameMaker »
Anonymous User
Head of Marketing at a tech vendor
Customer Service: 8 out of 10 Technical Support: 8 out of 10
Read full review of Marketo »
Anonymous User
Senior Software Consultant at a tech services company
Very very poor.
Read full review of Adobe Experience Manager »
Anonymous User
MS Candidate and Nonresident Fellow at a international affairs institute
I do not recall using the technical support.
Read full review of Adobe Connect »
Carlos Castaneda
Senior AEM/CQ Admin Consultant & Business and Community Development
The technical support for AEM has to be at a very high level to begin with, so, I've worked with some amazing people;...
Read full review of Adobe Experience Manager »
Anonymous User
Senior Developer at a tech vendor
Adobe provides good support. If a client faces any issue, through the care account (access once a license is...
Read full review of Adobe Experience Manager »
Santosh Sai
AEM/CQ5 Developer at a non-tech company
Support from Adobe is good and responds in a timely manner. Their ticketing system works and is useful for getting to...
Read full review of Adobe Experience Manager »
Nikhil Verma
AEM Developer / Consultant at a tech services company
The technical support is active in responding but may take a while, depending on the complexity of the issue.
Read full review of Adobe Experience Manager »

Review 1 of 21

Allen Moffett
Director, IAM Practice at a tech consulting company
Customer Service: Most business is through a partner so it depends on the partner. Technical Support: Technical...
Read full review of Atos DirX Identity Management »

Review 1 of 1

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.