Agiloft vs Freshworks

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Agiloft
Based on 8 reviews.
Freshworks
Based on 63 reviews.
Sample Customers
Agiloft Service Desk Suite
EMC, ArcaTech Systems, Idera Pharmaceuticals, RBC, Affinity Service Group, Atrenta, DCG systems, ENKI, Hopkins County Board of Education, MVTS Technologies
Agiloft ITSM ITIL Service Desk Suite
Affinity Development Group, ArcaTech Systems, Carestream Health, CareView Communications, Chester County, Chevron Corporation, Conde Nast, CSF International, DCG Systems, East Virginia Medical School, EMC, Hopkins County Board of Education, Hot Topic Media, Lattice Semiconductor, Lexnet Consulting Group
Freshdesk
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshservice
Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
AnsweriQ
Freshly, SeatGeek, Avalara, Expedia
Popular Solutions
Top Industries
Financial Services Firm
17%
Computer Software Company
17%
Comms Service Provider
8%
Healthcare Company
7%
Computer Software Company
25%
Comms Service Provider
8%
Manufacturing Company
6%
Educational Organization
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 7
Review 1 of 30
Technical Support
No Data Available
No Data Available
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