Compare AhnLab vs McAfee

AhnLab

McAfee

Based on 209 reviews.

Sample Customers

AhnLab TrusGuard

Kyonggi University

McAfee MOVE AntiVirus

Kleberg Bank, Sicredi, Seagate, Loop Technology, Vidant Health, Xcel Energy, Cook County, Berkshire Health Systems, Mauser, China Pacific Insurance, Cologne-Bonn Airport, Bank Central Asia, Boston Medical Center, Boston Scientific

Popular Solutions

McAfee MOVE AntiVirus

30 reviews

McAfee ePolicy Orchestrator

13 reviews

McAfee Complete Data Protection

12 reviews

Top Industries

Comms Service Provider

20%

Computer Software Company

18%

Financial Services Firm

13%

Real Estate/Law Firm

Computer Software Company

14%

Comms Service Provider

10%

Financial Services Firm

10%

Educational Organization

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Jagdish Lomte
Founder & CEO at StreaMplify
I am using McAfee Total Protection for Data Loss Prevention for personal endpoint protection security on my computer....
Read full review of McAfee Total Protection for Data Loss Prevention »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Network Analyst at a financial services firm

Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Managing Director at a consultancy
We primarily use the solution for threat detection response for mobile devices. That includes malware, antivirus,...
Read full review of McAfee MVISION Mobile »
Abel Abenemi
IT Lead\Network Security Analyst at Oiltest Services Limited
Our company uses the solution to provide clients with network protection. We use EPO 5.10 and endpoint 10.7 for...
Read full review of McAfee Complete Data Protection »

Review 1 of 5

Customer Service

No Data Available

Vishal Khare
IT manager at Electrolux Home Products
The technical support is good.
Read full review of McAfee MOVE AntiVirus »
Kirolos Labeb
CyberSecurity Operations at EliteVAD
They are good and give quick responses. I rate it ten out of ten.
Read full review of McAfee ePolicy Orchestrator »
JohnBlack
Founder and CEO at Offset3, LLC
The technical support is good, but it isn't always specific. That's a problem in my industry; it's a highly...
Read full review of McAfee ePolicy Orchestrator »
BharatUjenia
Sr. Group Manager - Enterprise IT at WNS Global Services
The technical support is a mixed bag. They don't always like to believe that there is a problem with the solution....
Read full review of McAfee Web Protection [EOL] »
Massimo Biccini
Cyber Security Consultant & Presale at Innovery
If we're talking about the classic product, we found that technical support usually had good skills and sound...
Read full review of McAfee Complete Data Protection »
Shrikant Pillay
Service Management Consultant at Tata Consultancy
I've never had an issue with McAfee. I've never had to reach out to technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Information Technology Security Consultant at Infosec Consulting ltd
I have not personally contacted technical support but I have gotten feedback from people who have. Most people are...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Cyber Security Consultant at a tech services company
The technical support is pretty poor.
Read full review of McAfee ePolicy Orchestrator »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
I rate the technical support a ten out of ten.
Read full review of McAfee ePolicy Orchestrator »
Mac Wang
Project Manager at Realnux
We have not contacted technical support because we are not using this solution. Our customers contact them for support.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Security Professional
Customer Service: We were a McAfee EMEA Premier Managed Service Provider at the time, so we had no problems getting...
Read full review of McAfee ePolicy Orchestrator »
Hayaa Kayasseh
Process Specialist - Operational Excellence at a government
I have not had any experience with technical support.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Lead IT Specialist at a tech services company
When you first contact technical support, they simply show you articles. It is only after it is escalated that a...
Read full review of McAfee MOVE AntiVirus »
Anonymous User
System Engineer at Inbox Business Technologies
Their support is really good. I would rate it a nine out of ten. I have never any issues with their support. They...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Information System Security Coordinator at a comms service provider
I'm happy with the technical support.
Read full review of McAfee ePolicy Orchestrator »
Shaik Sayeed
Information Technology Solutions Manager at UBG
I think that the technical support can be improved. It should be cheaper, faster and more comprehensive as far as the...
Read full review of McAfee Total Protection for Data Loss Prevention »
Sanjit Achary
Senior Manager at a tech services company
We've been in touch with technical support in the past. They've been quite good. We've been satisfied with their...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
VP Global Information Technology at a insurance company
The technical support is very good.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Information Security Engineer at a tech services company
When we've had issues in the past, and, although they ended up solving our problem, we found the response time was...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Cyber Security at a tech services company
Technical support was good for what we needed. We just needed some support on the original install and set up, and we...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
It at a manufacturing company
I don't use the product's technical support because I work as a system engineer, and for me, it is not difficult to...
Read full review of McAfee MOVE AntiVirus »
Jagadeesh Amarnath
Senior Technical Team Lead at Foresight Software Solutions Pvt Ltd
The technical support is good. It's easy for us to reach support whenever we experience any issues. They put us right...
Read full review of McAfee Complete Data Protection »
Anonymous User
Network Security Engineer at a tech services company
Customer Service: 5/10. Technical Support: 4/10.
Read full review of McAfee StoneGate [EOL] »
Eduardo Jassir
Cyber Security Coordinator at Gecelca SA E.S.P.
We receive technical support from the partner, and they are very good. We've never had to contact McAfee. We just...
Read full review of McAfee ePolicy Orchestrator »
Ariful Mondal
Global Data Architecture and Data Science Director at FH
I have never required the support. I don't think that there is support for personal use. If you go the endpoint...
Read full review of McAfee MOVE AntiVirus »
Frisal Argha Kusumah
Automation Service Engineer (DCS) at a manufacturing company
The technical support is good. They are fast to respond and they have weekend support.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Lead Business Analyst - HR Systems at a computer software company
We have not contacted technical support. The website has many FAQs available if required.
Read full review of McAfee MOVE AntiVirus »
AmerAlkhawaldeh
Account manager
I got in touch with the support team for McAfee Complete Data Protection about certain cases such as enhancement...
Read full review of McAfee Complete Data Protection »
Anonymous User
Lead Cyber Security Consultant at a security firm
The most important thing is how they enable our team. They provide us with good support during the pre-sales stages.
Read full review of McAfee Complete Data Protection »
Abel Abenemi
IT Lead\Network Security Analyst at Oiltest Services Limited
McAfee has very good support. We can submit a report online to open a case and they will contact you immediately to...
Read full review of McAfee Complete Data Protection »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.