Compare Aisera vs Zoho

Aisera

Zoho

Based on 174 reviews.

Sample Customers

Aisera AI Customer Service

8x8, Mcafee, Autodesk

Zoho Desk

Intel, Sears, Daimler, Essilor, Aon Hewitt, Shop Your Way, CoffeeRocket

Popular Solutions

Zoho CRM

30 reviews

Zoho Analytics

12 reviews

Zoho Desk

17 reviews

Top Industries

Healthcare Company

15%

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

10%

Educational Organization

62%

Computer Software Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Yogesh Kumar Mali
Managing Director at ALPHA LABS TECH PVT LTD
We are an IT services company. We run projects, create milestones and tasks, assign users to tasks, and the project...
Read full review of Zoho Projects »
Murali Sunkara
Investor at a computer software company
I primarily use Zoho and DocuSign for creating electronic signatures. For example, when I need to sign a...
Read full review of Zoho Sign »
Mohd Raza Raza
Account Executive at Savex Technologies Pvt Ltd
Zoho CRM is a flexible solution where we can add pipeline details.
Read full review of Bigin by Zoho CRM »
Wesley Welthgen
Owner at Lucracorp
We use the product to add new customers.
Read full review of Zoho CRM Plus »
Anonymous User
Product Manager at a computer software company
We use the product for transaction emails like OTP , welcome emails and other notification emails
Read full review of ZeptoMail »

Review 1 of 5

Customer Service

No Data Available

Vimal S
Senior Software Developer at Nurture Spark Digital
The technical support services are good.
Read full review of Zoho Desk »
Onur Anlargu
Co-Founder at Nordo
I had reached out to the support team several times. They are very, very kind and they try to help every customer and...
Read full review of Zoho Desk »
AdnanNasir
Human Resources Generalist at EMumba
Customer service is excellent. They respond immediately and resolve issues instantly as well. Whenever I have a...
Read full review of Zoho Recruit »
Harshal Kansara
Manager - Sales & NBO at a tech services company
The customer service and support for this solution is great.
Read full review of Zoho CRM »
MohamedShaheen
Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture
Zoho Sign's customer support sometimes does not respond at the proper time. Whenever we send them a message, they...
Read full review of Zoho Sign »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Zoho Vault's technical support is good.
Read full review of Zoho Vault »
Onur Anlargu
Co-Founder at Nordo
I have contacted Zoho's help desk for other applications, and their support team is very good.
Read full review of Zoho Projects »
Amarendra Samal
Product Manager at a tech services company
I have not needed to contact the support team.
Read full review of Zoho CRM »
Poulomee Chatterjee
Head of Sales(Solutions) at Brane Enterprises Pvt Ltd
I did not contact Zoho's technical support. However, there are some people who have contacted Zoho's technical...
Read full review of Zoho CRM »
Laban Kipngeno
Network Security and Data Specialist at JW Seagon
We get good support from Zoho India but it would be good if they can improve on the language.
Read full review of Zoho Projects »
Tarik Altunok
Business Development Manager at headtechnology
As we never had any problems with Zoho CRM, we never had the chance to open a ticket with the technical support team.
Read full review of Zoho CRM »
Rebecca Fernyhough
Account Manager at Epic Network Support
The solution's technical team is very helpful.
Read full review of Zoho CRM »
Amit Kawadiwale
AVP - Product Marketing at a tech services company
I was in contact with the Zoho CRM support and I needed some help with the integration with Zoho CRM and other...
Read full review of Zoho CRM »
Anonymous User
Business Analyst at a retailer
Customer Service: Customer service is a 4/5. They will answer your questions quickly, and generally provide helpful...
Read full review of Zoho Analytics »
CraigWillis
Business Development Director at Skore
There is a good support portal. Questions are answered quickly. Their team is happy to jump on a WebEx to help you...
Read full review of Zoho Analytics »
Atif Iqbal
Zoho Developer at Freelancer
The solution's technical support service could be better.
Read full review of Zoho CRM »
Anonymous User
Client Partner at a tech company
Customer Service: Only chat is available, connecting over the phone is impossible. Some of the questions I had...
Read full review of Zoho CRM »
RAVISH SAHAY
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
Their support is really good. It's available online. They also have a few partners, if you want any additional help.
Read full review of Zoho Desk »
Anonymous User
Head Of Information Security (CISO) at a financial services firm
There were issues with the tech support, we were not able to get through to them in order to get the issues resolved....
Read full review of Zoho CRM »
Anonymous User
Lead for technology at a university
The support is very good, they will support you at any time during regular business hours.
Read full review of Zoho CRM »
Dr. Salah Alnajem
Founder and CEO at Information Age Consulting
Their support is excellent, and they are very responsive.
Read full review of Zoho Analytics »
Anonymous User
Skip Tracer | 10+Years Specializing in Unclaimed Money | Find Unclaimed Money | Finding Heirs at AURFS Pty Ltd trading as Money Catch
Customer Service: As a paid user the wait is usually around 48 hrs, it would be great as a paid user to always be...
Read full review of Zoho CRM »
MoustafaElSayed
Marketing and digital transformation manager at Red Real Estate Domain
We struggled with technical support but have managed our way through it by using a consultant here in Egypt.
Read full review of Zoho CRM »
Sathish V.K.
Zoho Creator at Sofvare
Sometimes we contact support. Our experience with support has been good.
Read full review of Zoho Desk »
Anonymous User
Commercial Mortgage Associate at a financial services firm
I have not contacted them.
Read full review of Zoho Creator »
Clinton Powell
Recruitment Lead at Muse Consultancy Services
I have contacted them many times. They are good, helpful, responsive, and efficient, but the documentation and videos...
Read full review of Zoho Recruit »
Anonymous User
Cyber Security Consultant at a consultancy
Zoho has an online chat, so when we need support, we can either send questions through the online chat or we can send...
Read full review of Zoho Meeting »
Anonymous User
Product Manager at a computer software company
Support is good. I rate the support team an eight and a half out of ten. Any issues or queries I raise get resolved...
Read full review of ZeptoMail »
Anonymous User
Recruiter at a recruiting/HR firm
The technical support is amazing. They're really great at what they do and I was very satisfied with them. They call...
Read full review of Zoho Recruit »
Anonymous User
Information Security Analyst at a computer software company
I don't remember them being bad. I can't think of any instances in which they were amazing. I don't even know if we...
Read full review of Zoho Sign »

Review 1 of 30

Technical Support

No Data Available

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