Alcatel-Lucent Enterprise vs Avaya

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Alcatel-Lucent Enterprise
Based on 15 reviews.
Avaya
Based on 13 reviews.
Top Comparisons
Overview
Alcatel-Lucent S.A. is a French global telecommunications equipment company, headquartered in Boulogne-Billancourt, France. The company focuses on fixed, mobile, and converged networking hardware, IP technologies, software and services, with operations in more than 130 countries. It had been named Industry Group Leader for Technology Hardware & Equipment sector in the 2014 Dow Jones Sustainability Indices review Alcatel-Lucent also owns Bell Laboratories, one of the largest research and development facilities in the communications industry, whose employees have been awarded eight Nobel Prizes and the company holds in excess of 29,000 patents.Avaya Inc. is an American multinational technology company headquartered in Santa Clara, California that provides multi-channel business communication solutions for customer & team engagement. Avaya currently services more than 95% of the Fortune 500 organizations- Asia Pacific; Caribbean, Latin America; Europe, Middle East & Africa; Middle East & Africa and United States and Canada. In 1995, the company that would become Avaya was a part of Lucent Technologies. Before that it had been a part of AT&T.
Sample Customers
Alcatel-Lucent 8600 My Instant Communicator Mobile Edition [EOL]: Centre Hospitalier de P_ronne (CH P_ronne)
Alcatel-Lucent Enterprise Data Center Switching [EOL]: Central Sydney Area Health Service
Alcatel-Lucent OmniSwitch Ethernet Switches: Bayonette, California State University (CSU), Centre Hospitalier Carcassonne, Centro Universitšrio de Brasilia (UniCEUB), China Tianchen Engineering Corporation Co. LTD, Citta Della Speranza, City of Frankfurt, City of Ogden, City of Vila Franca de Xira
Alcatel-Lucent OmniSwitch LAN Switches: Advocate Health Care, Al-Farabi Kazakh National University, Azienda Ospedaliera della Provincia di Lodi, Centre Hospitalier Carcassonne, Certis Cisco Security, China Tianchen Engineering Corporation Co. LTD, City of Frankfurt, Dongseo University
Alcatel-Lucent OmniAccess Stellar: Mineola School District
Alcatel-Lucent OpenTouch Conversation: Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Alcatel-Lucent OmniPCX Enterprise Communication Server: Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Alcatel-Lucent OmniTouch Contact Center: Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Alcatel-Lucent OpenTouch Customer Service: Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Alcatel-Lucent OmniTouch Interactive Voice Response: Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Alcatel-Lucent OpenTouch Session Border Controller: Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Avaya VSP 7000 [EOL]: Woodfield Academy, Manning Stainton Estate Agents
Avaya VSP 9000 [EOL]: Breakthrough Urban Ministries, University of San Carlos
Avaya ERS 8800 [EOL]: Sthree, Transportation Bureau City of Sendai, Linamar, City of Redondo Beach, York Region District School Board, Fujitsu, Australian War Memorial, Rotana Group
Avaya Aura [EOL]: San Jose Earthquakes, Landmark Bank, InterContinental Davos, Tata Technologies, Sun Life Financial, SR Technics, Gepin Contact, Hampshire County Council, Niagara College, BC Hydro
Avaya ACE [EOL]: Florida Hospital
Avaya Flare Experience [EOL]: HomeChoice, Bell Centre, ReSource POS, Ballantyne Strong, Thanachart Bank, Landmark Bank, St George Bank, MOBITECHS, Pan Pacific Hotels Group, Lancashire Constabulary, Hillarys Blinds, Bank Mega
Avaya one-X [EOL]: Arkadin, Linamar, Sochi 2014 Olympic Winter Games, Tata Technologies, Madison County Schools, I.R.I.S. Group, Zahlke, Alliance Inc., TransDiesel, Sun Life Financial
Avaya Ethernet Switches [EOL]: iTSi, New Zealand Privacy Commissioner, Prairie Street Brewhouse, Chi-X, Fryeburg Fair, InterContinental Davos, Comisiones Obreras de Andaluca, Transportation Bureau City of Sendai, Linamar
Avaya IX Contact Center: RSA Medical, MOBITECHS, Capita IT Services, Pan Pacific Hotels Group, Maccabi Healthcare Services, SR Technics, Hampshire County Council, Severn Trent Water, SMECO, nTelos
Avaya Contact Center Express [EOL]: HOT Telecom
Avaya Customer Interaction Express [EOL]: Knauf Insulation GmbH, Media Broadcast GmbH, Diederichs Karosserieteile GmbH, Comforts Gruppe, A/V/E GmbH, Energiedienst Holding AG
Avaya Interaction Center [EOL]: St George Bank
Avaya Nortel Ethernet Switches [EOL]: Woodfield Academy, Ashton Sixth Form College, Manning Stainton Estate Agents, Breakthrough Urban Ministries, Black Oak Casino, Glamorgan County Cricket Club, Blue Springs School District, East Brunswick Public Schools, University of San Carlos, Holland Hall School, Prairie Street Brewhouse, San Jose Earthquakes
Avaya one-X Mobile [EOL]: Linamar, Tata Technologies, I.R.I.S. Group, Alliance Inc., TransDiesel, Sun Life Financial
Avaya Wireless [EOL]: Woodfield Academy, Manning Stainton Estate Agents, Breakthrough Urban Ministries, Black Oak Casino, Glamorgan County Cricket Club, Blue Springs School District, East Brunswick Public Schools, University of San Carlos, Holland Hall School
Popular Solutions
Top Industries
Comms Service Provider
37%
Computer Software Company
18%
University
10%
Government
5%
Computer Software Company
24%
Comms Service Provider
21%
Government
12%
Media Company
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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