Alcatel-Lucent Enterprise vs NICE

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Alcatel-Lucent Enterprise
Based on 15 reviews.
NICE
Based on 9 reviews.
Top Comparisons
Overview
Alcatel-Lucent S.A. is a French global telecommunications equipment company, headquartered in Boulogne-Billancourt, France. The company focuses on fixed, mobile, and converged networking hardware, IP technologies, software and services, with operations in more than 130 countries. It had been named Industry Group Leader for Technology Hardware & Equipment sector in the 2014 Dow Jones Sustainability Indices review Alcatel-Lucent also owns Bell Laboratories, one of the largest research and development facilities in the communications industry, whose employees have been awarded eight Nobel Prizes and the company holds in excess of 29,000 patents.NICE Systems, Limited is an Israel-based company, specialising in telephone voice recording, data security, and surveillance. As well as systems that analyse this recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. On July 28, 2009, Ze'ev Bregman was appointed as CEO, replacing Haim Shani, who stepped down to become the general manager of the Ministry of Finance of the State of Israel.
Sample Customers
Alcatel-Lucent OmniTouch Interactive Voice Response: Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
NICE inContact CXone: MoneyGram, Honeywell, Radisson Hotel Group, AAA, New Balance, MattressFIRM, Teleflora, Best Buy
Popular Solutions
Top Industries
Comms Service Provider
37%
Computer Software Company
18%
University
10%
Government
5%
Computer Software Company
35%
Comms Service Provider
11%
Insurance Company
7%
Financial Services Firm
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 2
Customer Service
Review 1 of 12
Review 1 of 6
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.