Compare Hornetsecurity vs Quorum

Hornetsecurity

Based on 34 reviews.

Quorum

Based on 21 reviews.

Sample Customers

Hornetsecurity Altaro VM Backup

Thomson Reuters, Microsoft, Amazon, Harvard University, MIT, Peugeot, Xerox

Quorum OnQ

LCL Bulk Transport

Popular Solutions

Hornetsecurity Altaro VM Backup

1 reviews

Hornetsecurity 365 Total Protection

2 reviews

Altaro VM Backup for MSPs

1 reviews

Quorum OnQ

6 reviews

Top Industries

Computer Software Company

18%

Comms Service Provider

15%

Educational Organization

Manufacturing Company

Comms Service Provider

15%

Real Estate/Law Firm

Financial Services Firm

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anthony Linder
Information Technology Application Specialist at a government
Primarily, in our company, we use Altaro VM Backup for MSPs as a backup for our virtual machines since it helps us...
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Asif Usmani
Regional Sales Manager at S2
I use the solution for email security.
Read full review of Hornetsecurity 365 Total Protection »
Anonymous User
Works at a mining and metals company
We backup Hyper-V VMs from two hosts with Altaro VM backup. It could not be any easier to back up a VM server than it...
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Review 1 of 3

SteveThornton
Director of Computer Services at a non-profit
We're still old-school. We have a tape backup system that we use for the majority of our servers. onQ is kind of like...
Read full review of Quorum OnQ »

Review 1 of 1

Customer Service

Anthony Linder
Information Technology Application Specialist at a government
I haven't contacted the technical support team of Altaro VM Backup for MSPs. I mostly rely on people I know for help.
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Anonymous User
Owner at a tech services company
Nine out of 10.
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Anonymous User
Product Area Manager at a comms service provider
Customer Service: We have not used them yet so I can’t judge. Technical Support: The technical support is fast and...
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Anonymous User
Information Technologies and Security Specialist at a tech services company
Fantastic support crew, always ready to give sound advice on setups. They actually listen to complaints/feature...
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Anonymous User
IT Support Engineer at a tech company
Excellent customer support. I only needed assistance during the activation process.
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Heriberto Mendez Olivo
CEO at a comms service provider
I have had positive experiences with Altaro's customer service and technical support. While I mainly contact my...
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Anonymous User
Director
Customer Service: Extremely good, and the turnaround is less than a day. Technical Support: Extremely good, and the...
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Anonymous User
Owner at a computer software company
Their support is excellent.
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Ari-Greenbaum
IT Manager at Yad Sarah
I have not used the technical support.
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Anonymous User
Senior Support Consultant
Customer Service: 8/10. Technical Support: 8/10.
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Anonymous User
Infrastructure Solution Architect at a tech services company
Unfortunately, due to the sanctions in my country (Iran), I can't access the Microsoft support team. By doing this...
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Anonymous User
CEO at a tech services company
Customer Service: Good Technical Support: Great
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Martin Timmerman
Professor / Dedicated Systems Expert at Vrije Universiteit Brussel
I haven't needed to contact their technical support.
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Anonymous User
Solutions Architect at a tech services company
The technical support for this solution is excellent. I'd give it a rating of nine out of ten.
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Anonymous User
Customer Success Engineer at NetBeez
I've only contacted them a few times, response was quick.
Read full review of Hornetsecurity 365 Total Protection »
Anonymous User
Senior System/Package Engineer at a tech services company
Customer Service: It's great, the support is good and very fast in providing responses to queries. Technical Support:...
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Anonymous User
Security Engineer at a comms service provider
Customer Service: 10/10. Technical Support: 10/10.
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Anonymous User
Business Process Specialist at a government
If you run into trouble, the support is always there to help. We hardly need support but when we do, it's great to...
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Anonymous User
Owner
Customer Service: Their responses are always provided very quickly. Technical Support: I have not yet had to use tech...
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Anonymous User
Senior Support Consultant
Technical support is good, i.e., if you keep up the maintenance agreement.
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Anonymous User
Network Analyst III
Excellent.
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Anonymous User
IT Manager
We haven't often used the technical support as it was not needed. When we did need it, we received a prompt response...
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Albeez
IT Director at DAR AL ARKAN
Support is good.
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Anonymous User
Infrastructure & Support Engineer
Customer Service: Customer service is excellent, and provides polite and prompt replies to emails. Technical Support:...
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Anonymous User
Works at a mining and metals company
Oh wow! Altaro's support and service are top-notch. They are always available and ready to help. We have had to call...
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Review 1 of 25

Rajesh Kumar Ramachandran
Team Lead ESS - Sr. Customer Support Engineer, Linux / Storage at OHI TELECOMMUNICATION CO LLC
We haven't faced many issues with technical support. But, if we want to use technical support, we need an internet...
Read full review of Quorum OnQ »
Sivathiban Krishnamurtthu
Service Delivery Director at Syscentrix
We have not tried to contact technical support because we don't have any sales in the region. At this point, we don't...
Read full review of Quorum OnQ »
Mohamed Iqbal
Presales Information Technology Consultant at JBA
The solution’s customer support is good. However, the support could be better, and the turn-around time could be...
Read full review of Quorum OnQ »
SteveDenger
IT Manager at Trinity Logistics Corp
Quorum support is second to none. Their onboarding process for bringing you over to OnQ, or for upgrading units, is...
Read full review of Quorum OnQ »
Anonymous User
IT Manager at a individual & family service
I have experience with the product's support team. I got a prompt response via email from the technical team when I...
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Shrijendra Shakya
C.T.O at Sastra Network Solution Inc. Pvt. Ltd.
Quorum OnQ tech support is fantastic. They provide one to one support, we can meet them, or people over there can...
Read full review of Quorum OnQ »
ChrisMcCollum
Server Administrator at CBX Global
Quorum support is very good. They have very knowledgeable technicians who are more than happy to guide you through...
Read full review of Quorum OnQ »
SteveThornton
Director of Computer Services at a non-profit
Quorum's support, compared to any of the people we've dealt with, which has primarily been Symantec, is far superior....
Read full review of Quorum OnQ »
Bo Heinemeyer
Director of Technology at P&S Investment Company, Inc.
Amazing throughout the last six years. A lot of companies get too big too fast and can't keep up with the support...
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Sean Fiandaca
IT Manager at Wineland-Thomson Adventures
I have used support dozens of times in the past thirteen years and in all cases they were helpful, professional, and...
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KevinKelcey
Director of IT at City of Gainesville Texas
When I called in at the beginning, right when I was getting acclimated to the system, I'd always get the same guy,...
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WilliamEstlow
Network Manager at Century Savings Bank
As far as support goes, whenever I have had an actual problem with something — like one of the servers for some...
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Anonymous User
Senior Vice President at a tech services company
Support is very much available from the UK and the US, directly from the vendor. They don't offer support via...
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Anonymous User
IT Manager at a individual & family service
So far, technical support has been very good.
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Anonymous User
CTO at a comms service provider
We haven't been in contact with technical support since the POC, but we were in close contact with the engineers...
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Md Tj
Solution Consultant at Anamtech
They have a team in the US, and, along with that, they also have a team in the Middle East as well. Support is good....
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Anonymous User
Director of Information Technology at Pugh & Company, P.C.
World-class! Tech support staff is very responsive and extremely knowledgeable. I do not recall a single instance...
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Darryl D
VP Director of Information Technology at a financial services firm
One of the things that I like about Quorum is the level of support. Overall, their support folks are great. They have...
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Review 1 of 18

Technical Support

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