Compare Alteryx vs Zoho | PeerSpot

Alteryx

Based on 99 reviews.

Zoho

Based on 174 reviews.

Sample Customers

Alteryx

AnalyticsIq Inc., belk, BloominBrands Inc., Cardinalhealth, Cineplex, Dairy Queen

Zoho Analytics

Suzuki, American Pacific Mortgage, KPMG, Air Canada, University of Michigan, BricozOr, WorldWide Express, The University of Melbourne, Novartis, SAIC

Popular Solutions

29 reviews

Alteryx Designer

19 reviews

30 reviews

12 reviews

17 reviews

Top Industries

Financial Services Firm

20%

Educational Organization

9%

Manufacturing Company

9%

Computer Software Company

8%

Educational Organization

62%

Computer Software Company

7%

Comms Service Provider

6%

Financial Services Firm

2%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Victor Bethapudy
Finance Manager at a real estate/law firm
I primarily use Alteryx to build process prototypes, exploring potential business benefits before scaling up and...
Read full review of Alteryx »
Ajay Nayak
Senior Data Engineer at Baxter International Inc.
With Alteryx, we mostly fetch data from SQL, SQL server databases, and SharePoint. Some team members were doing the...
Read full review of Alteryx Designer »

Review 1 of 2

Yogesh Kumar Mali
Managing Director at ALPHA LABS TECH PVT LTD
We use Zoho Analytics to combine the different data sources of things like CRM Analytics and CRM Projects Creator...
Read full review of Zoho Analytics »
Jacob Shetty
Customer Success Manager at SME Advantage Ltd
Zoho Mail is like an electronic mail interface, which we would generally do with an Outlook sort of tool. The only...
Read full review of Zoho Mail »
Yogesh Kumar Mali
Managing Director at ALPHA LABS TECH PVT LTD
We get different requirements and use cases because most of our clients use CRM for their businesses.
Read full review of Zoho CRM »
AdnanNasir
Human Resources Generalist at EMumba
We are primarily using Zoho Recruit for recruitment. It works like an Applicant Tracking System or ATS and has...
Read full review of Zoho Recruit »
Yogesh Kumar Mali
Managing Director at ALPHA LABS TECH PVT LTD
We use Zoho Meeting for booking meetings and demo calls for product review updates.
Read full review of Zoho Meeting »

Review 1 of 5

Customer Service

Snehaa-Selvakumaran
DevOps Lead at a energy/utilities company
Alteryx support responds quickly, and my interactions with them have been good. I rate Alteryx nine out of 10.
Read full review of Alteryx »
Ayinde Hammed
BI Developer at Cndro LLC
I have not used the support. There is a helpful online community where we can search for answers to our questions.
Read full review of Alteryx »
Dominic Mutai
M&E Advisor at PATH
If I have an issue with Alteryx Designer, I can go online to get a resolution from the solution's community group. I...
Read full review of Alteryx Designer »
LeandroSodré
Data Governance Analyst at Data Meaning, Inc.
I have not contacted technical support. I called my colleagues for assistance.
Read full review of Alteryx Designer »
ZavedAhmed
Senior Business Associate at Tech Mahindra
I have not used the Alteryx Designer technical support very much because I am not at that level of maturity to fully...
Read full review of Alteryx Designer »
sroumi
President at a consultancy
I haven't needed technical support, but they seem to be very available to talk. The people that I spoke to in Alteryx...
Read full review of Alteryx »
AltanAtabarut
Solution Consulting, Growth, Analytics at Akinon
Customer Service: Customer service is pretty responsive, based on the UK and US time zones. Technical Support:...
Read full review of Alteryx »
Vivek Vaibhav
Manager at Bain & Company
I believe their technical support is pretty great. I mostly use the Alteryx community, which is really helpful. It is...
Read full review of Alteryx »
Anamita Anuva
Graduate Assistant at a university
I haven't had a chance to deal with the tech support due to the fact that mostly whenever things went wrong with...
Read full review of Alteryx »
Nitin Kawale
Member Board Of Directors at Pattern
Alteryx is a user-friendly solution; its content is available everywhere to help users use its functions.
Read full review of Alteryx »
Ajay Nayak
Senior Data Engineer at Baxter International Inc.
I am satisfied with customer support because whenever we face any issues, we can connect to them to get information,...
Read full review of Alteryx Designer »
Anonymous User
Logistics improvement Analyst at a manufacturing company
I have never spoken with technical support.
Read full review of Alteryx »
Anonymous User
QA Validation at a pharma/biotech company
Technical support is very good. They get high marks. I would rate them a ten out of ten.
Read full review of Alteryx »
Anonymous User
Analytics Manager at a tech services company
The solution is very stable, so we don't use technical support a lot. When we had to use it, it was very good. We're...
Read full review of Alteryx Designer »
Allan Kirszberg
Coordenador Financeiro at Icatu
Technical support is good.
Read full review of Alteryx »
Anonymous User
Solutions Engineer at a computer software company
I have not used support very much in the past. However, during the one or two cases when we had to use the support,...
Read full review of Alteryx »
Anonymous User
Technology Sales & Cybersecurity Professional at a computer software company
We are sometimes in touch with Alteryx technical support. If I had to evaluate them, the waiting times are not long,...
Read full review of Alteryx »
Anonymous User
Consultant at a manufacturing company
I would rate the technical support of Alteryx a six out of ten. Recently the support has been facing attrition...
Read full review of Alteryx »
Anonymous User
Business intelligence specialist at a energy/utilities company
Technical support is very good.
Read full review of Alteryx »
Anonymous User
Business Intelligence Consultant at a computer software company
Technical support is 8/10: * Active community * Quick response from client service * International partners to help...
Read full review of Alteryx »
Anonymous User
Billigence VP for Europe at a tech services company
* There is a very good and supported community. * Reasonable reaction time for the support.
Read full review of Alteryx »
ArqumKhalid
Business Intelligence & Data Analyst at a non-tech company
The technical support is very good.
Read full review of Alteryx »
Anonymous User
Data Analyst at a transportation company
I haven't contacted the technical support.
Read full review of Alteryx »
Anonymous User
Advance Analytics PO at a pharma/biotech company
While the community support offered by the solution is great, if you need to directly contact technical support, it's...
Read full review of Alteryx »
AnshumanSingh
Vice President --Analytics & Digital Transformation at Polestar Solutions & Services India Pvt Ltd
I rate the technical support an eight out of ten.
Read full review of Alteryx »
Anonymous User
Project Manager at a university
We have not had any experience with customer service and support.
Read full review of Alteryx »
Anonymous User
Co-Founder at a computer software company
The technical support is very supportive.
Read full review of Alteryx »
Vishalkumar1996
Assistant Manager at L&T Geostructure LLP
The tech support for Alteryx is quite good. When we encounter issues, we email them and typically receive a prompt...
Read full review of Alteryx Designer »
Anonymous User
Manager at a computer software company
Alteryx Designer's technical support tend to avoid questions related to integrations.
Read full review of Alteryx Designer »
Anonymous User
Product Manager at a tech services company
Community support is good, but I have not yet contacted technical support. I am not able to assess them.
Read full review of Alteryx »

Review 1 of 30

Amit Kawadiwale
AVP - Product Marketing at a tech services company
I was in contact with the Zoho CRM support and I needed some help with the integration with Zoho CRM and other...
Read full review of Zoho CRM »
Sagar Gaikwad
Sr Business Application Developer on Zoho Platform. at Tech Worriors
Product support for Zoho CRM is available 24 hours a day. You can email, live chat, call directly or raise a ticket....
Read full review of Zoho CRM »
Ian_MacFarlane
Technical Solutions Architect at Valencia IIP Advisors Limited
Technical support has always been good. I would rate it a four and a half out of five. They have now regionalized,...
Read full review of Zoho CRM »
SHEHBAZ HUSSAIN
Certified Consultant/self employed at FAIRCHANCE FOR CRM
The customer service and support is excellent.
Read full review of Zoho Creator »
Alok Kumar Bhuwan
Managing Secretary at Manovikas Charitable Society
We have yet to use any technical support for Zoho CRM because companies nowadays, Zoho included, have so many videos...
Read full review of Zoho CRM »
Suzan Demir
Sales Operations Specialist at ADEO IT Consulting Services
Zoho's technical support could be faster and better at solving issues.
Read full review of Zoho CRM »
Parag Bhamre
Partner at EUPD Research
I have not experienced Zoho Projects' technical support. I have only used our internal support to give me assistance...
Read full review of Zoho Projects »
Tichaona Ndoreka
Infrastructure Sup at Capital Development Services
We have not contacted technical support.
Read full review of Zoho CRM »
StevenParker
CEO at a non-tech company
We can easily find documentation and videos on the Internet in case of any queries. We can resolve most of the cases...
Read full review of Zoho CRM Plus »
AliRaza7
Zoho Developer at Techloyce
The platform's technical support services could be better.
Read full review of Zoho Creator »
Olivier Stas
Operations Manager at Licent
We have not contacted technical support.
Read full review of Zoho Desk »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
Technical support is good. It's quite fast. We can reach them via email, and sometimes they can do a live chat. In...
Read full review of Zoho Assist »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
Support is okay. Sometimes you can email or chat with them. However, sometimes they are not quite as knowledgeable as...
Read full review of Zoho CRM »
Yogesh Kumar Mali
Managing Director at ALPHA LABS TECH PVT LTD
I contacted support regarding the type of license I was procuring. My experience with support was good. I raised a...
Read full review of Zoho Projects »
Collince Dundo
Co-Founder at Youth Initiative Development Programme
I've contacted Zoho support for some minor things. It was a positive experience. They were proactive.
Read full review of Zoho Campaigns »
SHEHBAZ HUSSAIN
Certified Consultant/self employed at FAIRCHANCE FOR CRM
The customer service is excellent.
Read full review of Zoho CRM »
Kishor Lamdande
Zoho Developer at Megnet Limited
The customer service and support could do a better job. Whenever I call the support team or ask for support, they...
Read full review of Zoho Analytics »
Jayesh Bhandari
Group IT Head at Ashapura Minechem Ltd
Zoho CRM's technical support has a fast response time.
Read full review of Zoho CRM »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
The support for Zoho Mail could be better for the setup. However, we rarely have problems with the solution. I rate...
Read full review of Zoho Mail »
Deepa Govind
Zoho Product Consultant, Solution Architect, Creator Trainer at Homepreneur
The technical support are very supportive.
Read full review of Zoho Campaigns »
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company
The support is not quite good. The support team is available only Monday to Friday.
Read full review of Zoho CRM »
MoustafaElSayed
Marketing and digital transformation manager at Red Real Estate Domain
We struggled with technical support but have managed our way through it by using a consultant here in Egypt.
Read full review of Zoho CRM »
Anonymous User
Information Security Analyst at a computer software company
I don't remember them being bad. I can't think of any instances in which they were amazing. I don't even know if we...
Read full review of Zoho Sign »
Anonymous User
Lead for technology at a university
The support is very good, they will support you at any time during regular business hours.
Read full review of Zoho CRM »
Sathish V.K.
Zoho Creator at Sofvare
I connect with a Zoho expert whenever Zoho stops working. The support is good.
Read full review of Zoho Projects »
Vigneshkrishna Easwaran
Recruitment Consultant - SAP | Devops | Azure | Java | ServiceNow | SFDC | DB | at a tech services company
Our admins contact technical support directly - I don't have contact with them.
Read full review of Zoho Recruit »
Rae Passo
HR Specialist
Zoho's technical support staff were helpful during our transition from Zoho to Paylocity.
Read full review of Zoho Recruit »
Gopi Jtech
Computer Operator at Jtech
I have received technical support from Zoho Analytics and they are very easy to access and respond quickly.
Read full review of Zoho Analytics »
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company
I rate the technical support a seven out of ten.
Read full review of Zoho Desk »
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company
We use the premium support of Zoho.
Read full review of Zoho Analytics »

Review 1 of 30

Technical Support

No Data Available

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.