Amazon vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Amazon
Based on 191 reviews.
ServiceNow
Based on 128 reviews.
Top Comparisons
Overview
Amazon Web Services, a collection of remote computing services, also called web services, make up a cloud-computing platform offered by Amazon.com. These services operate from 11 geographical regions across the world. The most central and well-known of these services arguably include Amazon Elastic Compute Cloud and Amazon S3. Amazon markets these products as a service to provide large computing-capacity more quickly and more cheaply than a client company building an actual physical server farm.ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
AWS Application Discovery Service: Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
AWS Cloud Map: Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
ServiceNow Discovery: York, National Grid, DXC Technology, experian, BEACHBODY
Popular Solutions
Top Industries
Software R&D Company
37%
Media Company
21%
Comms Service Provider
9%
K 12 Educational Company Or School
4%
Software R&D Company
43%
Comms Service Provider
10%
Government
7%
Media Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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