Amdocs vs Freshworks

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Amdocs
Freshworks
Based on 4 reviews.
Overview
Amdocs is a provider of software and services to more than 250 communications, media and entertainment service providers in more than 80 countries. Its CES span business support systems, operational support systems and network control and optimization offerings for multiple lines of business, including wireless, wireline, broadband, cable and satellite services. Amdocs' services include business consulting, managed services, systems integration, project delivery and testing. The company also offers advertising and media products and services for local marketing service providers, including directory publishers. These offerings enable the management of media selling, fulfillment, operations, consumer experiences and financial processes across digital and print media.
Information Not Available
Sample Customers
Amdocs CES CRM: Alestra, AT&T Mobility, Bell Canada, Claro Chile, Eagle Mobile, HSBC Bank, Linkem, Open Mobile, Osnova Telecom, Tata Communications, Telenor Norway
Amdocs CRM: Cricket Wireless, Defense Telematica Organization, Enel, Fastweb, Kcell, Movicel, Vodafone Romania, Zon Multimedia, TIM Brasil, Telenor Serbia
Freshdesk: Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshsales: Caratlane, Pykih, Buying Show, INTUO, WallyPark, Exploring Vacations, Raved, Forest, Ascendore, MagePlaza, Vacasa,
Popular Solutions
Top Comparisons
Compared 34% of the time.
Compared 11% of the time.
Compared 57% of the time.
Top Industries
No Data Available
Financial Services Firm
19%
Retailer
11%
Software R&D Company
10%
Manufacturing Company
9%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
No Data Available
Review 1 of 2
Customer Service
No Data Available
Review 1 of 7
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Sign Up with Email