Amdocs vs Microsoft

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Amdocs
Microsoft
Based on 6456 reviews.
Overview
Amdocs is a provider of software and services to more than 250 communications, media and entertainment service providers in more than 80 countries. Its CES span business support systems, operational support systems and network control and optimization offerings for multiple lines of business, including wireless, wireline, broadband, cable and satellite services. Amdocs' services include business consulting, managed services, systems integration, project delivery and testing. The company also offers advertising and media products and services for local marketing service providers, including directory publishers. These offerings enable the management of media selling, fulfillment, operations, consumer experiences and financial processes across digital and print media.
Microsoft, a global leader in technology and software, offers a wide range of products and enterprise solutions. Its portfolio extends across various domains including operating systems, cloud computing, productivity software, and cybersecurity, among others. Microsoft products are designed to support diverse environments, including on-premises, cloud, and hybrid setups. Its solutions are platform-agnostic, ensuring compatibility with various operating systems and environments. Microsoft solutions are known for their extensive integration capabilities, both within the Microsoft ecosystem and with third-party vendors. This enables organizations to create a cohesive IT environment that leverages the best of Microsoft and other technologies. Microsoft often bundles its products to offer comprehensive solutions that meet a wide range of enterprise needs. These bundles can provide cost savings and simplify procurement for organizations looking to leverage multiple Microsoft products. Microsoft offers flexible pricing models, including subscription-based and consumption-based options, to accommodate different budgetary requirements. Finally, Microsoft is known for its extensive customer support network, offering multiple tiers of support ranging from basic assistance to premium services that include direct access to Microsoft experts, 24/7 technical support, and proactive guidance. Cloud Services and Security Solutions Azure: Microsoft's flagship cloud computing service, Azure, competes directly with Amazon Web Services (AWS) and Google Cloud Platform (GCP). It offers a broad range of cloud services including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) solutions. Azure excels in hybrid cloud environments, enabling seamless integration between on-premises data centers and the cloud. Microsoft 365: A suite that includes Office 365, Windows 10, and Enterprise Mobility + Security, providing a comprehensive productivity and security solution for businesses of all sizes. It supports various work environments with applications like Teams, Outlook, Word, Excel, and PowerPoint, along with advanced security and compliance features. Security Solutions: Microsoft's security portfolio is extensive, covering identity and access management, threat protection, information protection, and security management. Products like Microsoft Defender for Endpoint, Azure Active Directory, and Azure Sentinel offer robust security capabilities designed to protect enterprise systems and data from a wide range of threats. Comparing with Other Vendors When comparing Microsoft with vendors like Palo Alto, CrowdStrike, Zscaler, and SentinelOne, it's important to consider the specific domain of comparison. While Microsoft offers a broad range of solutions that cover various aspects of IT infrastructure, including cybersecurity, the other mentioned vendors specialize more narrowly in security solutions. This specialization can translate into deeper capabilities in certain security domains. However, Microsoft's strength lies in its integration, comprehensive ecosystem, and the ability to offer end-to-end solutions that cover more than just security.
Sample Customers
Amdocs CES
AAPT, Ono, Oi, NOS, AT&T, Bezeq, BT Plc, Cellcom, Cricket Wireless, CSL Limited, ICE, KPN, Linkem
Amdocs CRM
Cricket Wireless, Defense Telematica Organization, Enel, Fastweb, Kcell, Movicel, Vodafone Romania, Zon Multimedia, TIM Brasil, Telenor Serbia
Amdocs MX Telecom Mobile Enterprise Application Platform
Dish Network, Cable Bahamas, AAPT, America Movil, Elion, Indosat, MetroPCS, Movicel, Openreach, Pelephone, Sunrise, Telenor Norway
Microsoft Dynamics CRM
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
Windows Phone SDK
Museum of Vancouver, Kongsberg Maritime AS, Akbank
Microsoft Dynamics
Harris Farm Markets, Ariston Thermo Group, Delhi Integrated Multi-Modal Transit System Ltd., Zimbabwe Revenue Authority, Kodak Alaris, APi Group Inc, Thorlux Lighting, Aruba Networks, Ceskoslovenska obchodni banka, a. s. (CSOB)
Popular Solutions
Top Industries
Educational Organization
23%
Computer Software Company
13%
Comms Service Provider
10%
Financial Services Firm
9%
Educational Organization
15%
Computer Software Company
12%
Financial Services Firm
9%
Comms Service Provider
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
No Data Available
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.