Compare Amdocs vs Zoho | IT Central Station

Amdocs	Zoho Based on 15 reviews.
Overview
Amdocs is a provider of software and services to more than 250 communications, media and entertainment service providers in more than 80 countries. Its CES span business support systems, operational support systems and network control and optimization offerings for multiple lines of business, including wireless, wireline, broadband, cable and satellite services. Amdocs' services include business consulting, managed services, systems integration, project delivery and testing. The company also offers advertising and media products and services for local marketing service providers, including directory publishers. These offerings enable the management of media selling, fulfillment, operations, consumer experiences and financial processes across digital and print media.	Information Not Available
Sample Customers
Amdocs CRM: Cricket Wireless, Defense Telematica Organization, Enel, Fastweb, Kcell, Movicel, Vodafone Romania, Zon Multimedia, TIM Brasil, Telenor Serbia	Zoho CRM: JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Popular Solutions
	Zoho Reports 2 reviews
Top Comparisons
Salesforce Sales Cloud vs. Amdocs CRM Compared 34% of the time.	Microsoft Dynamics CRM vs. Zoho CRM Compared 28% of the time.
Top Industries
No Data Available	Marketing Services Firm 16% Financial Services Firm 11% Retailer 9% Manufacturing Company 8%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

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CraigWillis
Business Development Director
What is our primary use case?: We use Zoho Reports for process, organisational analysis, and improvement. This...
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Review 1 of 1

Customer Service

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Mark Thurman
Director
Customer Service: Excellent. the support team have been very helpful, on one occasion even writing a particularly...
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user34323
MSc student at a university
Customer Service: I don't remember even needing to use customer service so I cannot comment here. Technical Support:...
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CraigWillis
Business Development Director
There is a good support portal. Questions are answered quickly. Their team is happy to jump on a WebEx to help you...
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Anonymous User
Skip Tracer | 10+Years Specializing in Unclaimed Money | Find Unclaimed Money | Finding Heirs at AURFS Pty Ltd trading as Money Catch
Customer Service: As a paid user the wait is usually around 48 hrs, it would be great as a paid user to always be...
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Anonymous User
CEO at a consultancy
Customer Service: 5 out of 5 Technical Support: 4 out of 5
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Anonymous User
Client Partner at a tech company
Customer Service: Only chat is available, connecting over the phone is impossible. Some of the questions I had...
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Anonymous User
Lead, Marketing Research & CRM Activities at a tech services company
Customer Service: It's poor. Technical Support: Poor, as they don't answer you call or emails at first your first...
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Anonymous User
Web Marketing
Customer Service: 8/10. Technical Support: 8/10.
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Anonymous User
Sales & Marketing Account Manager
Customer Service: It was very good, quick, and efficient. Technical Support: It was very good, quick, and efficient.
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Fabio Bilicki
IT Manager at a tech services company
Customer Service: Good. Technical Support: Good.
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Anonymous User
Business Analyst at a retailer
Customer Service: Customer service is a 4/5. They will answer your questions quickly, and generally provide helpful...
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Technical Support

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