Apache vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Apache
Based on 477 reviews.
ServiceNow
Based on 428 reviews.
Overview
The Apache HTTP Server, colloquially called Apache, is the world's most widely used web server software. Originally based on the NCSA HTTPd server, development of Apache began in early 1995 after work on the NCSA code stalled. Apache played a key role in the initial growth of the World Wide Web, Apache is developed and maintained by an open community of developers under the auspices of the Apache Software Foundation. Most commonly used on a Unix-like system, the software is available for a wide variety of operating systems, besides Unix and GNU+Linux, including eComStation, Microsoft Windows, NetWare, OpenVMS, OS/2, and TPF. Released under the Apache License, Apache is free and open-source software.
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
CloudStack
GreenQloud, Exoscale, TomTom, ASG, PC Extreme, ISWest, Grid'5000
Apache SkyWalking
1. Alibaba 2. Amazon 3. Apple 4. Baidu 5. ByteDance 6. Cisco 7. Dell 8. Google 9. Huawei 10. IBM 11. Intel 12. JPMorgan Chase 13. Klarna 14. LinkedIn 15. Microsoft 16. Netflix 17. Oracle 18. PayPal 19. Pinterest 20. Qualcomm 21. SAP 22. Samsung 23. Spotify 24. Tencent 25. Twitter 26. Uber 27. VMware 28. WeChat 29. Xiaomi 30. Zoom
ServiceNow Cloud Observability
InVision, Twilio, Lyft, Yext, DigitalOcean,
ServiceNow IT Operations Management
servicenow, TransAlta, NATS, Symantec
Popular Solutions
Top Industries
Financial Services Firm
20%
Computer Software Company
14%
Comms Service Provider
9%
Educational Organization
6%
Educational Organization
16%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.