Compare Arista vs IDERA | IT Central Station

Arista Based on 6 reviews.	IDERA Based on 54 reviews.
Overview
Arista Networks is a computer networking company headquartered in Santa Clara, California, USA. The company designs and sells multilayer network switches to deliver software-defined networking solutions for large datacenter, cloud computing, high-performance computing and high-frequency trading environments. Arista's products include an array of 10s switch. Arista's own Linux-based network operating system, EOS, runs on all Arista products.	Idera Software is a computer software provider, headquartered in Houston, Texas and founded in 2004. Idera is a Microsoft Gold Certified Partner. In June, 2010 Idera Software acquired iDevFactory. Idera has won several awards for fast growing technology company.
Sample Customers
	IDERA Uptime Infrastructure Monitor: TeleComputing, Manitoba Hydro, Blevins Inc, City of Malmö
Popular Solutions
Mojo Networks 5 reviews	IDERA ER/Studio 13 reviews IDERA SQL Diagnostic Manager 5 reviews IDERA SQL Compliance Manager 4 reviews
Top Comparisons
Gigamon vs. Arista Data ANalyZer Compared 34% of the time.	ServiceNow vs. IDERA Uptime Infrastructure Monitor Compared 18% of the time.
Top Industries
No Data Available	Financial Services Firm 37% Insurance Company 13% Real Estate/Law Firm 8% Manufacturing Company 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

David Landers
Founder & Chief Architect at a tech services company
What is our primary use case?
We do managed services, professional services, and also resell some products, where Mojo…
Read full review of Mojo Networks »

Review 1 of 1

Gareth Swanepoel
Premier Field Engineer at a tech company
What is our primary use case?
I use this software bundle for managing multiple SQL Server instances. The environment…
Read full review of IDERA SQL Admin Toolset »
davidstrom
Owner at David Strom Inc.
What is most valuable?
Easy to setup and begin monitoring. Works with both virtual and physical servers. You can…
Read full review of IDERA Uptime Infrastructure Monitor »
Anonymous User
Database Administrator at a insurance company
What is our primary use case?
Auditing. We mainly use it to follow up on changes to the individual databases. We audit…
Read full review of IDERA SQL Compliance Manager »
Anonymous User
Senior DBA Lead at a government
What is our primary use case?
We use it to look at the overarching environment and, from there, we're able to pick and…
Read full review of IDERA SQL Diagnostic Manager »
Anonymous User
Database Designer at a manufacturing company
What is our primary use case?
Data modeling and database design for PepsiCo.
How has it helped my organization?
We…
Read full review of IDERA ER/Studio »

Review 1 of 5

Customer Service

ThomasPowers
Director Of Technology
Their tech support is amazing. Not a chat. It's not that we put in a Help Desk ticket, it's more that we're on the...
Read full review of Mojo Networks »
John Case
Senior Collaborator at a non-tech company
Technical support has been incredible. I talked with the Senior Vice President of Support on a product problem that...
Read full review of Mojo Networks »
David Landers
Founder & Chief Architect at a tech services company
Technical support is great and responsive. I have had all our cases addressed very quickly. I think the support is...
Read full review of Mojo Networks »
Anonymous User
Product Manager at a tech services company
Customer Service: Good Technical Support: Good
Read full review of Arista Campus LAN Switches »
Anonymous User
VP, Managed Services at a tech services company
Technical support has been responsive when needed.
Read full review of Mojo Networks »

Review 1 of 5

Lucas Rodrigo Spadotto
Administrador de Dados at a non-tech company
Very good. When we need, they respond to us quickly.
Read full review of IDERA ER/Studio »
Mariya Salamatova
Senior Business Intelligence Developer at a wholesaler/distributor
Overall, technical support is okay. It's fast and usually, within four or five hours, I get a reply.
Read full review of IDERA ER/Studio »
Недашковский Евгений
Senior SQL DBA at a financial services firm
Customer Service: Idera is just interested in selling you something. Afterwards you can do what you want, they forget...
Read full review of IDERA SQL Safe Backup »
Anonymous User
ProQuest Development and Quality Assurance Support at a tech services company
Customer Service: 10/10. Technical Support: 10/10.
Read full review of IDERA ER/Studio »
Jay Coppola
Database Architect at a healthcare company
Customer Service: Customer service is very good but they're a west coast company and we're on the east coast and I...
Read full review of IDERA ER/Studio »
Anonymous User
Database Designer at a manufacturing company
Tech support has been good. I have no complaints about it. We haven't needed to use tech support in quite a while....
Read full review of IDERA ER/Studio »
Anonymous User
Database Administrator at a government
The technical support has been fine. I have only used them for licensing issues.
Read full review of IDERA ER/Studio »
Anonymous User
Business Intelligence Analyst DBA at a government
Customer Service: 9/10. Technical Support: 9/10.
Read full review of IDERA ER/Studio »
Anonymous User
Principal Data Architect at a tech company
Customer Service: I've not had to use it in a while. Technical Support: I've not had to use it in a while.
Read full review of IDERA ER/Studio »
Anonymous User
Senior Consultant
Customer Service: Very good. They're pretty easy to work with. Technical Support: Excellent. Over the years as I've...
Read full review of IDERA ER/Studio »
SoftwareEng130
Software Enginner at a tech company
We had a few issues with the deployment, but it was mostly due to our lack of experience. We were able to get online...
Read full review of IDERA SQL Secure »
Anonymous User
Database Administrator at a government
I don't think I've ever used their tech support.
Read full review of IDERA SQL Compliance Manager »
Anonymous User
Database Administrator at a healthcare company
Tech support is pretty good. They resolve issues right away, I usually don't have to wait too long.
Read full review of IDERA ER/Studio »
Anonymous User
Senior SQL Server Developer at a tech vendor
Customer Service: It was pretty good once the licensing phase was completed. Technical Support: It's good.
Read full review of IDERA ER/Studio »
Anonymous User
Senior Consultant
I have received answers to issues within a week from a report.
Read full review of IDERA ER/Studio »
Anonymous User
Database Architect at a insurance company
Good.
Read full review of IDERA SQL Diagnostic Manager »
Anonymous User
Database Administrator at a insurance company
To be honest, technical support has gotten worse. It was really fine in the beginning, but it's not what it used to...
Read full review of IDERA SQL Compliance Manager »
Anonymous User
Senior Manager, Data Operations at a Consumer Goods
Our experience with technical support has been good.
Read full review of IDERA SQL Diagnostic Manager »
Anonymous User
Senior DBA Lead at a government
I would evaluate tech support as "fair." It has declined over recent years. It's not what it once was.
Read full review of IDERA SQL Diagnostic Manager »
Anonymous User
Database Administrator at a energy/utilities company
Tech support has been okay. I ran into an issue earlier this year where my collection had stopped for a week. I had a...
Read full review of IDERA SQL Compliance Manager »
Anonymous User
Data Architect at a university
Technical support is good. Whatever inquiries I submit, I get a response. I haven't seen any lack of response from...
Read full review of IDERA ER/Studio »
Anonymous User
Senior Systems Administrator at a hospitality company
Customer Service: 5 stars! Excellent. Technical Support: 5 stars! Excellent.
Read full review of IDERA Uptime Infrastructure Monitor »
Anonymous User
Systems Administrator & CSA at a tech company
Regular. They are good in the sales and e-mail support, but they failed at very important failover times.
Read full review of IDERA Uptime Cloud Monitor »
Anonymous User
Associate Director, Enterprise Data Management, Practice Lead for Life Sciences UK&I at a tech services company
Customer Service: We are fully satisfied. Technical Support: We are fully satisfied.
Read full review of IDERA ER/Studio »
Anonymous User
Senior DBA
Tech support has been okay, not that great, but they made sure that we got what we were looking for.
Read full review of IDERA SQL Diagnostic Manager »
Anonymous User
Senior DBA Lead at a government
By and large, their tech support has been pretty good over the years. Recently, because we have been a customer of...
Read full review of IDERA SQL Safe Backup »
Anonymous User
Database Administrator at a media company
I don't have any issues with their technical support.
Read full review of IDERA SQL Compliance Manager »
Anonymous User
Sr. Data Engineer at a software R&D company
While they weren’t always able to solve my issue (feature limitations not bugs/education issues), when I did reach...
Read full review of IDERA ER/Studio »
Anonymous User
DBA at a consultancy
Tech support hasn't been as good lately as it was in the past. It is down to "average."
Read full review of IDERA ER/Studio »
Anonymous User
Data Architect at a software R&D company
We bought premium support and so far it is good. The normal technical support is okay; I would not rate it too high....
Read full review of IDERA ER/Studio »

Review 1 of 30

Technical Support

No Data Available

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Arista vs IDERA

What is our primary use case?

What is our primary use case?

What is most valuable?

What is our primary use case?

What is our primary use case?

What is our primary use case?

How has it helped my organization?