Compare Arista vs IDERA | IT Central Station

Arista Based on 1 review.	IDERA Based on 53 reviews.
Overview
Arista Networks is a computer networking company headquartered in Santa Clara, California, USA. The company designs and sells multilayer network switches to deliver software-defined networking solutions for large datacenter, cloud computing, high-performance computing and high-frequency trading environments. Arista's products include an array of 10s switch. Arista's own Linux-based network operating system, EOS, runs on all Arista products.	Idera Software is a computer software provider, headquartered in Houston, Texas and founded in 2004. Idera is a Microsoft Gold Certified Partner. In June, 2010 Idera Software acquired iDevFactory. Idera has won several awards for fast growing technology company.
Sample Customers
	IDERA Uptime Infrastructure Monitor: TeleComputing, Manitoba Hydro, Blevins Inc, City of Malmö
Popular Solutions
	IDERA ER/Studio 12 reviews IDERA SQL Diagnostic Manager 5 reviews IDERA SQL Compliance Manager 4 reviews
Top Comparisons
Gigamon vs. Arista Data ANalyZer Compared 35% of the time.	ServiceNow vs. IDERA Uptime Infrastructure Monitor Compared 18% of the time.
Top Industries
No Data Available	Financial Services Firm 28% Transportation Company 12% Insurance Company 8% Comms Service Provider 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

davidstrom
Owner at David Strom Inc.
What is most valuable?: Easy to setup and begin monitoring. Works with both virtual and physical servers. You can...
Read full review of IDERA Uptime Infrastructure Monitor »
Gareth Swanepoel
Premier Field Engineer at a tech company
What is our primary use case?: I use this software bundle for managing multiple SQL Server instances. The...
Read full review of IDERA SQL Admin Toolset »
Howard Tempro
Founder || SQL Server Systems Administrator at a tech services company
What is our primary use case?: Used to create high speed and highly compressed backups for restore to/from...
Read full review of IDERA SQL Virtual Database »
Menoj Roekalea
DBA Consultant at a pharma/biotech company
What is our primary use case?: It is the first action our service desk takes when a performance or stability issue...
Read full review of IDERA SQL Doctor »
Anonymous User
Database Designer at a manufacturing company
What is our primary use case?: Data modeling and database design for PepsiCo. • How has it helped my...
Read full review of IDERA ER/Studio »

Review 1 of 5

Customer Service

David Tan
Product Manager at a tech services company
Customer Service: Good Technical Support: Good
Read full review of Arista Campus LAN Switches »

Review 1 of 1

Anonymous User
ProQuest Development and Quality Assurance Support at a tech services company
Customer Service: 10/10. Technical Support: 10/10.
Read full review of IDERA ER/Studio »
Jay Coppola
Database Architect at a healthcare company
Customer Service: Customer service is very good but they're a west coast company and we're on the east coast and I...
Read full review of IDERA ER/Studio »
Lucas Rodrigo Spadotto
Administrador de Dados at a non-tech company
Very good. When we need, they respond to us quickly.
Read full review of IDERA ER/Studio »
KathyC
IT - Server Administration
Customer Service: Although I haven't contacted customer service often, the response has always been prompt, courteous...
Read full review of IDERA SQL Diagnostic Manager »
Mariya Salamatova
Senior Business Intelligence Developer at a wholesaler/distributor
Overall, technical support is okay. It's fast and usually, within four or five hours, I get a reply.
Read full review of IDERA ER/Studio »
Anonymous User
Database Developer at a financial services firm
The only thing I had an issue with was licensing, and the support was very good. They replied very quickly and it was...
Read full review of IDERA ER/Studio »
Anonymous User
Associate Director, Enterprise Data Management, Practice Lead for Life Sciences UK&I at a tech services company
Customer Service: We are fully satisfied. Technical Support: We are fully satisfied.
Read full review of IDERA ER/Studio »
Anonymous User
Database Administrator at a government
I don't think I've ever used their tech support.
Read full review of IDERA SQL Compliance Manager »
Anonymous User
Database Administrator at a government
The technical support has been fine. I have only used them for licensing issues.
Read full review of IDERA ER/Studio »
Anonymous User
Senior DBA Lead at a government
I would evaluate tech support as "fair." It has declined over recent years. It's not what it once was.
Read full review of IDERA SQL Diagnostic Manager »
Anonymous User
Senior DBA Lead at a government
By and large, their tech support has been pretty good over the years. Recently, because we have been a customer of...
Read full review of IDERA SQL Safe Backup »
Anonymous User
Data Management Specialist at a government
Customer Service: It's good. Technical Support: It's good.
Read full review of IDERA ER/Studio »
Anonymous User
Infrastructure Expert at a tech services company
Good, although they don’t always contact you with a solution to problems if they think it’s your problem.
Read full review of IDERA ER/Studio »
Anonymous User
Senior Consultant
Customer Service: Very good. They're pretty easy to work with. Technical Support: Excellent. Over the years as I've...
Read full review of IDERA ER/Studio »
Anonymous User
Database Architect at a insurance company
Good.
Read full review of IDERA SQL Diagnostic Manager »
Anonymous User
Data Architect at a university
Technical support is good. Whatever inquiries I submit, I get a response. I haven't seen any lack of response from...
Read full review of IDERA ER/Studio »
Anonymous User
Senior SQL Server Developer at a tech vendor
Customer Service: It was pretty good once the licensing phase was completed. Technical Support: It's good.
Read full review of IDERA ER/Studio »
Anonymous User
Senior Manager, Data Operations at a Consumer Goods
Our experience with technical support has been good.
Read full review of IDERA SQL Diagnostic Manager »
Anonymous User
Database Administrator at a media company
I don't have any issues with their technical support.
Read full review of IDERA SQL Compliance Manager »
Anonymous User
Business Intelligence Analyst DBA at a government
Customer Service: 9/10. Technical Support: 9/10.
Read full review of IDERA ER/Studio »
Anonymous User
IT Infrastructure Team Lead
Customer Service: I'd give them four stars. Technical Support: I'd give them four stars.
Read full review of IDERA Uptime Cloud Monitor »
Jamie Vasser
IT Specialist at a government
Tech support is a sticking point with me. I am really disappointed in the tech support. We pay for the Platinum...
Read full review of IDERA ER/Studio »
Anonymous User
Database Administrator at a healthcare company
Tech support is pretty good. They resolve issues right away, I usually don't have to wait too long.
Read full review of IDERA ER/Studio »
Anonymous User
Senior DBA
Tech support has been okay, not that great, but they made sure that we got what we were looking for.
Read full review of IDERA SQL Diagnostic Manager »
Anonymous User
Database Administrator at a energy/utilities company
Tech support has been okay. I ran into an issue earlier this year where my collection had stopped for a week. I had a...
Read full review of IDERA SQL Compliance Manager »
Mike Grove
DBA at a manufacturing company
Tech support is very helpful. I have only had to engage with them once, as far as I can remember, during an upgrade....
Read full review of IDERA ER/Studio »
Anonymous User
DBA at a consultancy
Tech support hasn't been as good lately as it was in the past. It is down to "average."
Read full review of IDERA ER/Studio »
Anonymous User
Database Designer at a manufacturing company
Tech support has been good. I have no complaints about it. We haven't needed to use tech support in quite a while....
Read full review of IDERA ER/Studio »
Anonymous User
Senior Systems Administrator at a hospitality company
Customer Service: 5 stars! Excellent. Technical Support: 5 stars! Excellent.
Read full review of IDERA Uptime Infrastructure Monitor »
Anonymous User
Senior Consultant
I have received answers to issues within a week from a report.
Read full review of IDERA ER/Studio »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.