Compare Array Networks vs SonicWall

Array Networks	SonicWall Based on 26 reviews.
Overview
Array Networks is an American networking hardware company. It sells network traffic encryption tools. Array Networks was founded in 2000 and is based in Milpitas, California. In 2011, CRN Magazine noted that most of Array Networks' sales is from Asia and that the company is "particularly strong" in China, Japan, and India. In 2008, Array Networks first introduced its APV Series that consists of Application Delivery Controllers for SSL acceleration, load balancing and traffic managementat layers 2-7 for enterprise data centers and Web sites.	Information Not Available
Sample Customers
Array AccessDirect: Krypt, Needham Bank, Central Ohio Primary Care Physicians, Harmon Law Offices, City of Santa Barbara, Norwich University	SonicWall SMA SSL-VPN: UnitedStack, Newport City Homes, Faith Lutheran College Redlands, PRIME aerostructures GmbH, Celtic Manor Resort
Popular Solutions
	SonicWall NSA 11 reviews SonicWall TZ 7 reviews SonicWall Capture Advanced Threat Protection 1 reviews
Top Comparisons
Check Point SSL VPN vs. Array AccessDirect Compared 29% of the time.	Pulse Connect Secure vs. SonicWall SMA SSL-VPN Compared 32% of the time.
Top Industries
No Data Available	Writing And Editing Position 17% Transportation Company 16% Aerospace/Defense Firm 7% Comms Service Provider 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

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JeffGrant
Vice President at a tech services company
What is our primary use case?: We use it for protection against viruses and ransomware attacks. People click on...
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Lucius Quarshie
IT Supervisor at a construction company
What is our primary use case?: It is a multi-setting tool. We have about 50 users at any point in time. So far, we...
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adoughe
Sr. Network Administrator at a tech vendor
What is most valuable?: I like that you can run a packet capture from within SonicWall and configure it to...
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Review 1 of 3

Customer Service

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Muhammed Yasir
Director Information Systems at a transportation company
Good.
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Luciano Morales
IT Infrastucture - Cloud Admin at Primary S.A.
Customer Service: We use our Dell Partner who are slow, but efficient. Technical Support: Our Dell partner have great...
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Bruce Bower
President
Technical support is very good. Sometimes it takes a little bit of time to get to them, but once you get to them...
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Javier Calatrava
Co Owner and Managing Director at R3INVENTATE GROUP sprl at R3 CyberSecurity
Customer Service: 6/10 - they are not providing the same support level as before. Technical Support: I haven't used...
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Adriano Amorim
Director of Pre-sales, training and development.
Customer Service: It's good. Technical Support: It's medium.
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Anonymous User
Presales Manager
Level-3 technical support is good.
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Aaron Krytus
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
Customer Service: I have not worked with their customer service. Technical Support: Excellent customer service. Very...
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JeffGrant
Vice President at a tech services company
While technical support is good, SonicWall had a recent layoff. This is a concern for us, because now we are missing...
Read full review of SonicWall Capture Advanced Threat Protection »
Kevin Cabrera
IT Supervisor at a tech services company
I would give technical support a rating of seven out of 10. Their follow up is good. However, if the agent who is...
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SrEngineer672
Consultant at a tech services company
Customer Service: I haven't dealt with customer support. Technical Support: Pretty good, they are more than happy to...
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Hamza_Farhan
Professioan Services Engineer at a tech vendor
Customer Service: The hold time is very long, and they need to hire more people to handle the huge number of incoming...
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Anonymous User
IT Manager
I would give technical support and rating of 8/10. Most of the time support is with foreign staff and can be hard to...
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Susam Ghatak
Network Admin at a tech services company
Customer Service: 7/10 Technical Support: 9/10
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adoughe
Sr. Network Administrator at a tech vendor
SonicWall technical support is quite good. As with all contact with any technical support, I always document the...
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GustavoVila Verde
Diretor Técnico at a tech services company
I would give technical support a rating of 8/10.
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Darrel Harvey
Vice President
We haven't used tech support, at least, not that I'm aware of. We outsourced all of our IT stuff. They may have used...
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Anonymous User
Network Consulting Engineer
Customer Service: Service is great. Technical Support: Service is great.
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Lucius Quarshie
IT Supervisor at a construction company
We used it on one occasion. It was quite straight forward. We have a 24/7 support service option. The people who...
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Steven SL.
Senior IT Consultant at a tech consulting company
During the Dell years, support was terrible. It has since improved.
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Michael D'Antignac
Network Systems Specialist at a K-12 educational company or school
Technical support has been very good, the few times we've needed it.
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Anonymous User
Lead Technical Consultant at a tech services company
Technical support is very, very good.
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Technical Support

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