Compare Aurea vs Pandora FMS

Aurea

Based on 12 reviews.

Pandora FMS

Based on 22 reviews.

Sample Customers

Pandora FMS

Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes

Popular Solutions

1 reviews

0 reviews

0 reviews

7 reviews

Top Industries

Comms Service Provider

16%

Financial Services Firm

13%

Computer Software Company

13%

Real Estate/Law Firm

Comms Service Provider

23%

Computer Software Company

14%

Educational Organization

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Radhey Rajput
Sr. IT Analyst at NCR Corporation
It's very good and lightweight. But, it does not provide web service communication. But it is excellent for internal...
Read full review of Aurea CX Messenger »
Hardik Chavda
Savvion (BPM) J2EE Developer at a tech vendor

Read full review of Aurea CX Process »
Sid Roy
Vice President - Operations & Client Support at Scicom Infrastructure Services

Read full review of AMS AlertFind »
Anonymous User
QA Expert at a tech company

Read full review of Actional »

Review 1 of 4

MichaelMaack
Independent Consultant at Maack Consulting
I use Pandora FMS to monitor IT infrastructure, applications, and some business processes. Our clients range in size....
Read full review of Pandora FMS »

Review 1 of 1

Customer Service

Radhey Rajput
Sr. IT Analyst at NCR Corporation
The customer service and support team is good.
Read full review of Aurea CX Messenger »
Hardik Chavda
Savvion (BPM) J2EE Developer at a tech vendor
8.75 out of 10 (as I am not aware of any more efficient product than this).
Read full review of Aurea CX Process »
Anonymous User
Consultant at a comms service provider
Customer Service: I would give customer service a rating of a nine out of 10. Technical Support: I would give...
Read full review of Actional »
Anonymous User
IT Analyst at a tech services company
The current support model is excellent. I hope they continue the same going forward.
Read full review of Aurea CX Messenger »
Mayra Cifuentes
Integration Engineer Leader at a retailer
The support is very useful and we have called every month with them for following up on the cases that we have in...
Read full review of Aurea CX Messenger »
Anonymous User
Enterprise Architect at a government
We've been in touch with technical support in the past. Their service is okay. We're satisfied with the level of...
Read full review of Aurea CX Messenger »
Luis Alarcon
SOA Developer Solution at Xtensible Solutions
They are good. There are some times where there is a bug that is taking some time to figure out, but in the end they...
Read full review of Aurea CX Messenger »
Anonymous User
Consultant at a comms service provider
Customer Service: I would give customer service a rating of an eight out of 10. Technical Support: I would give...
Read full review of Aurea CX Messenger »
Anonymous User
ENK lead Developer (Java) at a energy/utilities company
Technical support is not so good lately. Aouali Park was the best partner ever, but later the Indian support was just...
Read full review of Aurea CX Messenger »

Review 1 of 9

Gabriel Glusgold
Asociado/ at Infraestructura Informática
My impression is that Pandora's technical support is quite good.
Read full review of Pandora FMS »
Saqib Akbar
Network Operations Coordinator at a comms service provider
The support for this solution has been good whenever tickets are raised.
Read full review of Pandora FMS »
Guillermo Jose Ferro P
IT support manager at Banco Mercantil
The support is excellent for this product; their response time is very fast, and they are very knowledgeable.
Read full review of Pandora FMS »
Sergio Ortiz Vega
IT systems consultant at a tech services company
The technical support is excellent. They are experts and are kind. I would give them an eight out of ten.
Read full review of Pandora FMS »
Marc Charbonneau
Systems Analyst at a university
Their support is good. It is just online communication. I don't know if I've ever had a remote session with them....
Read full review of Pandora FMS »
Alexandre Pérez Jorge
Works
The support team are very good partners and are always willing to help, whatever the problem.
Read full review of Pandora FMS »
Carlos Nunes
Telecomunicações at GoContact
I've only talked to the community.
Read full review of Pandora FMS »
Anonymous User
Works
So far we've been able to communicate with the company, and the community through their forums, and we love the...
Read full review of Pandora FMS »
Verena Merian
Works
I really like the technical service, and they have helped a lot with the implementation. The support team contacts...
Read full review of Pandora FMS »
MichaelMaack
Independent Consultant at Maack Consulting
Pandora FMS support is good. They're capable and address things quickly.
Read full review of Pandora FMS »
Craig St George
Works
The support from Pandora FMS is legendary. They respond very quickly. They are open to improvement and implement...
Read full review of Pandora FMS »
Anonymous User
IT Consultant at a tech services company
The Pandora FMS customer and technical support team are responsive and very quick.
Read full review of Pandora FMS »
Luis (Abe) Ibrahim Delgado Pláter
Works
We haven't used technical support yet. We deployed the solution using the online documentation.
Read full review of Pandora FMS »
Anonymous User
IT Project Manager at a comms service provider
Customer support could be improved.
Read full review of Pandora FMS »
Anonymous User
Developer at KS7000
We have had no need for service, as everything is explained in blog/wiki pages.
Read full review of Pandora FMS »

Review 1 of 15

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.