Compare ASG vs Dell EMC | IT Central Station

ASG Based on 1 review.	Dell EMC Based on 349 reviews.
Overview
ASG Software Solutions, formerly known as Allen Systems Group, is a privately held computer software company that develops and sells enterprise software to international clients. Founded in 1986 by Arthur L. Allen, ASG's mainframe and distributed software solutions are used by enterprises in financial and brokerage services, insurance, healthcare, education, government, telecommunications, technology, manufacturing, and retail.	Information Not Available
Sample Customers
ASG PSSoft [EOL]: DirectCloud ASG Cloud Factory [EOL]: DirectCloud	Dell IT Asset Management: Imerys, Dayco, Wayne Fueling Systems, The Center for Space Simulator Development and Personnel Training (CSD&PT), eLongNet Information Technology, Grupo Dutriz, FFR Merchandising, Seminole County Public Schools, Public Utility Commission of Texas Dell Enstratius: A global enterprise software vendor, a large systems integrator, a mid-sized digital marketing agency Dell GaleForce: EmblemHealth
Popular Solutions
ASG Mobius 1 reviews	Dell EMC Unity 113 reviews Dell EMC XtremIO Flash 25 reviews EMC VNX [EOL] 24 reviews
Top Comparisons
CloudPortal Services Manager vs. ASG Cloud Factory [EOL] Compared 53% of the time. CA IT Asset Manager vs. ASG PSSoft [EOL] Compared 51% of the time.	CloudStack vs. Dell Enstratius Compared 22% of the time. CA IT Asset Manager vs. Dell IT Asset Management Compared 30% of the time. CloudStack vs. Dell GaleForce Compared 41% of the time.
Top Industries
No Data Available	Financial Services Firm 18% Healthcare Company 10% Comms Service Provider 8% Energy/Utilities Company 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Larry Mendoza
System Engineer at a government
What is most valuable?: Archiving is the most valuable feature of this solution. • How has it helped my...
Read full review of ASG Mobius »

Review 1 of 1

Chris Childerhose
Solutions Architect at McMillan LLP
What is our primary use case?: The Data Domain serves as our primary backup device used with Veeam. It is used for...
Read full review of EMC Data Domain »
Greg Schulz
Independent Analyst and Advisory Consultant at Server StorageIO - www.storageio.com
PART I During the recent EMCworld event in Las Vegas among other things, EMC announced ViPR (read announcement...
Read full review of EMC ViPR »
Greg Schulz
Independent Analyst and Advisory Consultant at Server StorageIO - www.storageio.com
PART I EMC has announced an upgrade, refresh or new version of their previously announced Virtual matrix...
Read full review of EMC VMAX »
Anonymous User
Sr. Engineer at a tech services company
What is our primary use case?: We use it as our primary storage, mostly for VMware, the tier-one storage of our...
Read full review of Dell EMC Unity »
ManagingPartner614
Managing Partner at a software R&D company
What is most valuable?: It's an event log management solution that gathers event logs from the main Microsoft...
Read full review of Dell InTrust »

Review 1 of 5

Customer Service

Larry Mendoza
System Engineer at a government
I would rate the technical support a 8/10.
Read full review of ASG Mobius »

Review 1 of 1

JeffBurns
Director at a pharma/biotech company
Technical support is excellent.
Read full review of Dell EMC XtremIO Flash »
Nuno Simoes
Storage Specialist at a tech company
Overall, it is very good.
Read full review of Dell EMC Unity »
Stijn Mahieu
IT Engineer
I think I called once, when I deployed the first box myself, to validate whether the setup was correct. And also with...
Read full review of Dell EMC Unity »
MouradBelkhodja
Technical Team Lead at a tech services company
We have not called support for three years. The technical documentation is good, so I would give it a rating of 9/10....
Read full review of EMC RecoverPoint Continuous Remote Replication »
Markus De Haan
Self Employed/Independent at a consultancy
No experience yet with their customer service and technical support.
Read full review of Dell Boomi AtomSphere »
Vasileios Axaris
IT Infrastructure and Operations Manager at a comms service provider
Technical support was fantastic.
Read full review of EMC VNX [EOL] »
Adrian Pascalau
Lead Technical Architect, Global Services, Systems Integration, North America at a comms service provider
I was in contact with presales support only, which did a great job.
Read full review of EMC VPLEX »
Bennie Blakney
Systems Engineer at a pharma/biotech company
In my position, I don't use the technical support. We do have other employees who, I'm sure, have used it. There are...
Read full review of Dell EMC SC Series »
Anonymous User
Senior IT Analyst at a pharma/biotech company
We called them and put in a service ticket on the power supply issue. We tried a few things and then they sent us...
Read full review of Dell EMC Unity »
Anonymous User
Sr. Storage Engineer at a consultancy
I have had pretty good support including being escalated to engineering very quickly, this could be considered a good...
Read full review of Dell EMC XtremIO Flash »
Anonymous User
Network Administrator at a construction company
We've used the technical support. They've been great. They have a good system to alert you when there's an issue....
Read full review of Dell EMC Unity »
Chin Pak
Lead - Data Protection at a healthcare company
Customer Service: Very good. Technical Support: Fair.
Read full review of EMC Avamar »
Anonymous User
Infrastructure Manager at a consultancy
Technical support was responsive, we got to the right person. We have never had a problem with them.
Read full review of Dell EMC SC Series »
Anonymous User
Group Technology Ops Executive at a retailer
Support has always been good. Support, service, all of that, has been good. The guys have been knowledgeable, they...
Read full review of Dell EMC Unity »
Anonymous User
Engineer at a tech services company
10/10
Read full review of EMC Data Domain »
Anonymous User
Systems Engineer at a healthcare company
We've had to use very little tech support, but so far it has been fine. Mostly we had some assistance with it during...
Read full review of Dell EMC Unity »
Anonymous User
Technical Leader, Object Store at a tech services company
I have no experience with the support. So I don’t want to rate it.
Read full review of EMC Elastic Cloud Storage »
Anonymous User
Principal Storage Engineer at a tech consulting company
Extremely good. EMC has been outstanding with support, especially when using their call-home utility ESRS.
Read full review of Dell EMC XtremIO Flash »
Anonymous User
Solution Architect at a tech services company
Tech support has taken a downturn since the acquisition, and that's not just for the Unity. The skill, the people,...
Read full review of Dell EMC Unity »
Anonymous User
IT Server Admin at a tech services company
100%. They are very accommodating, and it is easy to contact them.
Read full review of Dell EMC Unity »
Solut11991
Solutions Manager at a tech services company
Tech support is very good. They're always responsive. We have built a relationship over the years.
Read full review of Vblock »
Harris Gomes
IT Infrastructure analyst at a energy/utilities company
There were delays in solving problems.
Read full review of EMC VPLEX »
Anonymous User
Dell Boomi Atomsphere, Jitterbit, Lotus Notes Lead / Analyst/ Technical Manager at a tech services company
I would give technical support a rating of 10/10.
Read full review of Dell Boomi AtomSphere »
Anonymous User
Virtualization Specialist at a tech services company
Customer Service: The D&I team was very good. Technical Support: Did not use yet.
Read full review of Vblock »
Anonymous User
Systems Consultant at a consultancy
Customer Service: 5 out of 5 Technical Support: 5 out of 5
Read full review of EMC Data Domain »
Anonymous User
Infrastructure Engineer at a healthcare company
Technical support has been top-notch.
Read full review of Dell EMC SC Series »
Ravindran Seeni
Head of IT at a financial services firm
The technical support is very helpful and answers questions whenever we have issues with the product.
Read full review of VxRail »
Svetoslav Nanchev
IT Infrastructure and DWH/BI Manager
Good.
Read full review of Dell EMC Unity »
Anonymous User
EMC Storage Specialist at a tech services company
Customer Service: EMC has always been easy to deal with in reporting problems or asking for help on any configuration...
Read full review of EMC AppSync »
Lew Nix
Information Technology Manager at a non-tech company
Their support cases are all handed through the portal. The support contacts me when they need to do upgrades. It has...
Read full review of Dell EMC Unity »

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Technical Support

No Data Available

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