Compare ASG vs Dell EMC | IT Central Station

ASG Based on 1 review.	Dell EMC Based on 257 reviews.
Overview
ASG Software Solutions, formerly known as Allen Systems Group, is a privately held computer software company that develops and sells enterprise software to international clients. Founded in 1986 by Arthur L. Allen, ASG's mainframe and distributed software solutions are used by enterprises in financial and brokerage services, insurance, healthcare, education, government, telecommunications, technology, manufacturing, and retail.	Information Not Available
Sample Customers
ASG PSSoft [EOL]: DirectCloud ASG Cloud Factory [EOL]: DirectCloud	Dell IT Asset Management: Imerys, Dayco, Wayne Fueling Systems, The Center for Space Simulator Development and Personnel Training (CSD&PT), eLongNet Information Technology, Grupo Dutriz, FFR Merchandising, Seminole County Public Schools, Public Utility Commission of Texas Dell Enstratius: A global enterprise software vendor, a large systems integrator, a mid-sized digital marketing agency Dell GaleForce: EmblemHealth
Popular Solutions
ASG Mobius 1 reviews	Dell EMC Unity 113 reviews Dell EMC XtremIO Flash 26 reviews EMC VNX [EOL] 24 reviews
Top Comparisons
CloudPortal Services Manager vs. ASG Cloud Factory [EOL] Compared 48% of the time. CA IT Asset Manager vs. ASG PSSoft [EOL] Compared 51% of the time.	VMware vRealize Suite vs. Dell Enstratius Compared 19% of the time. CA IT Asset Manager vs. Dell IT Asset Management Compared 28% of the time. CloudStack vs. Dell GaleForce Compared 42% of the time.
Top Industries
No Data Available	Financial Services Firm 18% Healthcare Company 9% Comms Service Provider 8% Energy/Utilities Company 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Larry Mendoza
System Engineer at a government
Valuable Features: Archiving is the most valuable feature of this solution. • Improvements to My Organization: ...
Read full review of ASG Mobius »

Review 1 of 1

Markus De Haan
Self Employed/Independent at a consultancy
Valuable Features: Dell Boomi offers a leading Integration Platform as a Service (iPaaS) platform worldwide by an...
Read full review of Dell Boomi AtomSphere »
Greg Schulz
Independent Analyst and Advisory Consultant at Server StorageIO - www.storageio.com
PART I During the recent EMCworld event in Las Vegas among other things, EMC announced ViPR (read announcement...
Read full review of EMC ViPR »
Don Woodward
Solutions Consultant at BlueAlly
Primary Use Case: It's primary storage. It started off as just being spinning disk, but recently we've had a lot of...
Read full review of Dell EMC SC Series »
Anil Yendluri
Consultant
Valuable Features: Faster deployment Efficiency Scalability Reliability Simplified management • Improvements to...
Read full review of Dell PowerEdge M »
Technica3f9b
Technical Leader, Object Store at a tech services company
Valuable Features: The most valuable features are the S3 protocol implementation and the integration with other...
Read full review of EMC Elastic Cloud Storage »

Review 1 of 5

Customer Service

Larry Mendoza
System Engineer at a government
I would rate the technical support a 8/10.
Read full review of ASG Mobius »

Review 1 of 1

Mike McCurdy
Solution Architect - Data Center at a tech consulting company
Before they do an upgrade, our customers will talk to us and they will also talk to Dell EMC support. From what I...
Read full review of Dell EMC Unity »
James Mayer
Founder / Lead Network Consultant
Customer Service: I would rate their customer service as a 10 out of 10. Technical Support: I would rate their...
Read full review of Dell PowerVault »
Jacques GUENSHERIAN MARENGO
Cloud architect at a tech services company
Customer Service: VCE have made a priority out of customer satisfaction. You got dedicated people regarding your...
Read full review of Vblock »
EduardPetruf
Backup & Storage administrator at a tech services company
This is difficult question. Honestly, EMC NetWorker technical support is not very helpful for me, because I have much...
Read full review of EMC NetWorker »
rrukhaiyar573
Cloud services professional at a tech services company
Technical support was exemplary with a very fast response time by Dell EMC.
Read full review of Dell EMC XtremIO Flash »
Bassem Elsayed
Director of Enterprise Applications and Integrated Solutions Department at a library
Seven out of 10.
Read full review of Documentum xCelerated Composition Platform »
Rick Laughinghouse
Project Manager at a financial services firm
My colleague did a firmware upgrade recently and that went well. I would say that was a good experience with tech...
Read full review of Dell EMC Unity »
RESC
Storage Solutions Architect IV at a manufacturing company
EMC technical support is great when you get the right resource. Like any other support center, they have levels of...
Read full review of EMC VNX [EOL] »
Eric Umstead
Director of Technical Services at a tech services company
The role I'm in, I'm not directly calling EMC for support. I did, for years, but I haven't with the Unity platform. I...
Read full review of Dell EMC Unity »
Anonymous User
Systems Engineer at a energy/utilities company
The technical support is horrible. It took a week for them to get back to us on what caused the outage. Also, there...
Read full review of Dell EMC XtremIO Flash »
Solutionb443
Solutions Architect at a tech services company
I have not used the technical support myself because I'm the architect building out the solution.
Read full review of Dell EMC Unity »
Anonymous User
Implementation Unit at a tech services company
Customer Service: I don't have any complaints. Technical Support: Excellent. I think EMC support service is...
Read full review of Compellent »
Harris Gomes
IT Infrastructure analyst at a energy/utilities company
There were delays in solving problems.
Read full review of EMC VPLEX »
manager1539
EMC Storage Specialist at a tech services company
Customer Service: EMC has always been easy to deal with in reporting problems or asking for help on any configuration...
Read full review of EMC AppSync »
Technoloe5af
Technology Solutions Director, Converged Infrastructure at a tech services company
I would give technical support the highest rating. Dell/EMC appears to have employed the team that developed XtremIO....
Read full review of Dell EMC XtremIO Flash »
Anonymous User
System manager
Horrible. Very rarely do you meet people with a passion for the product. Meaning, how can people have passion for...
Read full review of Dell EqualLogic PS series »
ITServerfb94
IT Server Admin at a tech services company
100%. They are very accommodating, and it is easy to contact them.
Read full review of Dell EMC Unity »
Technicaede6
Technical Lead at a energy/utilities company
Technical support is five stars out of five. Every time it has dialed home for any of the issues that we have, so far...
Read full review of Dell EMC Unity »
Director7326
Director of Infrastructure Services at a tech services company
I would give technical support a rating of 7/10.
Read full review of Dell EMC XtremIO Flash »
Anonymous User
Sr. Tech Lead
Customer Service: 3.5/5 Technical Support: 3/5
Read full review of EMC Avamar »
Anonymous User
Sr. Solutions Architect
Customer Service: Very nice Technical Support: Very experienced support engineers. I rate it very high.
Read full review of EMC RecoverPoint Continuous Remote Replication »
StorageS9b07
Storage Solutions Architect at a healthcare company
Technical support has been good and responsive. They know how to fix an issue.
Read full review of Dell EMC Unity »
VirtualT40e2
Virtualization Team Leader at a healthcare company
Technical support is really good. We have had good, high-quality support with our SC Series. They respond quickly.
Read full review of Dell EMC SC Series »
Anonymous User
AGT Infrastructure Operations at a financial services firm
The technical support is good.
Read full review of Dell EMC XtremIO Flash »
DeputyCI6143
Deputy CIO at a insurance company
Dell EMC technical support is very good. I would rate them a 10 out of 10. They take you by the hand and walk you...
Read full review of Dell EMC Unity »
Technica3f9b
Technical Leader, Object Store at a tech services company
I have no experience with the support. So I don’t want to rate it.
Read full review of EMC Elastic Cloud Storage »
SteveBauer
Senior IT Business Analyst at a pharma/biotech company
In most situations, tech support works really well. If there are technical logs that they can diagnose and actually...
Read full review of Dell EMC Unity »
HeadOfITa385
Head Of IT at a financial services firm
Dell EMC is actually one of the strategic vendors we work with, so they have quite a big presence at our bank. We...
Read full review of Dell EMC Unity »
Madsen Wikholm
IT Manager
On a scale from one to 10, I'd probably give EMC customer support an 11. It's been really good. We do have premium...
Read full review of Dell EMC Unity »
WindowsAdmin230
Windows Administrator at a financial services firm
Technical support depends on the technician. Usually most technicians are knowledgeable but sometimes you get a few...
Read full review of Dell EMC XtremIO Flash »

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Technical Support

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