Compare ASG vs OpenText | IT Central Station

ASG Based on 1 review.	OpenText Based on 20 reviews.
Overview
ASG Software Solutions, formerly known as Allen Systems Group, is a privately held computer software company that develops and sells enterprise software to international clients. Founded in 1986 by Arthur L. Allen, ASG's mainframe and distributed software solutions are used by enterprises in financial and brokerage services, insurance, healthcare, education, government, telecommunications, technology, manufacturing, and retail.	US$ $1,624. million OpenText software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms. OpenText solutions are aimed at addressing information management requirements, including the management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.
Sample Customers
ASG Mobius: Liberty Mutual	Documentum: Bank for International Settlements, Postel, GSD&M, Agility Logistics, and E.ON OpenText ECM: KUKA Roboter GmbH, MAN Diesel & Turbo, FMC Technologies, Alcatel-Lucent, KHS GmbH, The Black Sea Trade and Development Bank, COMM-UNITY EDV GmbH, BwFuhrparkService GmbH, Swarovski, Hydro One, Viega
Popular Solutions
ASG Mobius 1 reviews	Guidance Software EnCase 6 reviews Documentum 4 reviews OpenText ECM 3 reviews
Top Comparisons
IBM ECM vs. ASG Mobius Compared 22% of the time.	SharePoint vs. Documentum Compared 31% of the time. IBM FileNet vs. OpenText ECM Compared 20% of the time.
Top Industries
No Data Available	Financial Services Firm 12% Marketing Services Firm 11% Manufacturing Company 10% Comms Service Provider 9%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Larry Mendoza
System Engineer at a government
What is most valuable?: Archiving is the most valuable feature of this solution. • How has it helped my...
Read full review of ASG Mobius »

Review 1 of 1

Henry McKelvey
Sr. Systems Engineer (R&D) at a manufacturing company
What is most valuable?: Image creation and image analysis in one program, basically for ease of use. All-in-one...
Read full review of Guidance Software EnCase »
SAP-OT-Cons
OpenText Consultant at a consultancy
What is most valuable?: The integration of a document management platform with many other applications, e.g. SAP,...
Read full review of OpenText ECM »
Anonymous User
Head of Engineering Functional Design IT solutions at a transportation company
What is most valuable?: For us, it's a service delivered to our company; so we don't need to be concerned about the...
Read full review of Output Server »
Anonymous User
Anonymous User at a tech vendor
What is most valuable?: In terms of sub-products/components, the most valuable features are definitely Content...
Read full review of Documentum »
lmang78264
Line Manager at a tech services company
What is our primary use case?: We have been using it internally for a number of workflows for onboarding customers...
Read full review of OpenText Process 360 »

Review 1 of 5

Customer Service

Larry Mendoza
System Engineer at a government
I would rate the technical support a 8/10.
Read full review of ASG Mobius »

Review 1 of 1

Henry McKelvey
Sr. Systems Engineer (R&D) at a manufacturing company
Technical support is average. They perform their job well when required.
Read full review of Guidance Software EnCase »
lekan odukoya
Change Manager at a tech services company
Customer Service: AverageTechnical Support: Average
Read full review of Documentum »
Heath Lord
Sales Engineer at a tech consulting company
Customer Service: I would rate the service below average. This was three years ago, so maybe it has improved...
Read full review of Documentum »
Dharmil Badami
Team Lead at a security firm
I haven't interacted much with tech support.
Read full review of Guidance Software EnCase »
Om Salamkayala
Digital Forensics Analyst at a security firm
We have not used tech support. We find that in the
Read full review of Guidance Software EnCase »
Anonymous User
Director-in-Charge at a non-tech company
Perfect.
Read full review of Guidance Software EnCase »
Angus Mcintyre
VP IT Operations at RAK Ceramics
Technical support is good in parts. We have three centers. We have a center in the UAE, which is our biggest center....
Read full review of Output Server »
Martin Rubens
Solutions Manager at a consultancy
7 out of 10.
Read full review of OpenText ECM »
SAP-OT-Cons
OpenText Consultant at a consultancy
High. When contacting OpenText support we always get an answer within a few hours. The technical support is also very...
Read full review of OpenText ECM »
Anonymous User
Director & Lead Consultant at a consultancy
Support is excellent, although it operates only on US and UK time zones.
Read full review of OpenText Actuate Information Hub »
Anonymous User
Anonymous User at a tech vendor
I rate technical support 1/5. Whenever I wanted help from Dell EMC, it wasn't for trivial issues. I wanted help from...
Read full review of Documentum »
Sl832Arc321
Solution Architect / Manager Software Engineer at a financial services firm
Technical support is average.
Read full review of Documentum »
Anonymous User
Digital Forensic Investigator and Data Recovery Expert at a consultancy
The technical support is excellent.
Read full review of Guidance Software EnCase »
Anonymous User
Head of Engineering Functional Design IT solutions at a transportation company
The technical support is good, even excellent.
Read full review of Output Server »

Review 1 of 14

Technical Support

No Data Available

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