Aspect vs Avaya

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Aspect
Avaya
Based on 13 reviews.
Latest Research
Overview
Information Not Available
Avaya Inc. is an American multinational technology company headquartered in Santa Clara, California that provides multi-channel business communication solutions for customer & team engagement. Avaya currently services more than 95% of the Fortune 500 organizations- Asia Pacific; Caribbean, Latin America; Europe, Middle East & Africa; Middle East & Africa and United States and Canada. In 1995, the company that would become Avaya was a part of Lucent Technologies. Before that it had been a part of AT&T.
Sample Customers
Aspect Unified IP: Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
Aspect Workforce Optimization: Apple, AT&T, British Airways, Chase, Citi, Cleveland Clinic, CVS Pharmacy, Daimler, Dell, Ebay, FedEx, HSBC, IBM, ING Direct, Microsoft, Starwood, Virgin Atlantic, Vodafone
Avaya IX Contact Center: RSA Medical, MOBITECHS, Capita IT Services, Pan Pacific Hotels Group, Maccabi Healthcare Services, SR Technics, Hampshire County Council, Severn Trent Water, SMECO, nTelos
Avaya Workforce Engagement: Delta Community Credit Union, Think Direct Marketing Group, Tata Business Support Services
Popular Solutions
Top Industries
Comms Service Provider
26%
Computer Software Company
24%
Insurance Company
8%
Energy/Utilities Company
7%
Comms Service Provider
23%
Computer Software Company
23%
Government
9%
Media Company
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Review 1 of 4
Customer Service
No Data Available
Review 1 of 5
Technical Support
No Data Available
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