Alvaria vs Avaya

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Alvaria
Avaya
Based on 16 reviews.
Overview
Information Not Available
Avaya Inc. is an American multinational technology company headquartered in Santa Clara, California that provides multi-channel business communication solutions for customer & team engagement. Avaya currently services more than 95% of the Fortune 500 organizations- Asia Pacific; Caribbean, Latin America; Europe, Middle East & Africa; Middle East & Africa and United States and Canada. In 1995, the company that would become Avaya was a part of Lucent Technologies. Before that it had been a part of AT&T.
Sample Customers
Aspect Unified IP
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
Aspect Workforce Optimization
Apple, AT&T, British Airways, Chase, Citi, Cleveland Clinic, CVS Pharmacy, Daimler, Dell, Ebay, FedEx, HSBC, IBM, ING Direct, Microsoft, Starwood, Virgin Atlantic, Vodafone
Avaya IX Contact Center
RSA Medical, MOBITECHS, Capita IT Services, Pan Pacific Hotels Group, Maccabi Healthcare Services, SR Technics, Hampshire County Council, Severn Trent Water, SMECO, nTelos
Avaya Workforce Engagement
Delta Community Credit Union, Think Direct Marketing Group, Tata Business Support Services
Popular Solutions
Top Industries
Financial Services Firm
24%
Computer Software Company
12%
Retailer
7%
Comms Service Provider
6%
Educational Organization
15%
Computer Software Company
11%
Comms Service Provider
10%
Financial Services Firm
9%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
No Data Available
Review 1 of 5
Customer Service
No Data Available
Review 1 of 6
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.