Compare Aspect vs SAP | IT Central Station

Aspect	SAP Based on 277 reviews.
Sample Customers
Aspect Unified IP: Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com Aspect Call Center ACD: CVS Caremark Corporation, Telexpress Corporation, Ping An Insurance, HomeShop18, Asian Paints Ltd., Greater Cincinnati Water Works, Cellular One, CCS Companies, Northshore University HealthSystem	SAP Business Communications Manager: Kaeser Kompressoren
Popular Solutions
	SAP BusinessObjects Business Intelligence Platform 20 reviews SAP Crystal Reports 15 reviews SAP Lumira 9 reviews
Top Comparisons
Cisco CVP vs. Aspect Unified IP Compared 28% of the time. Avaya Call Center vs. Aspect Call Center ACD Compared 37% of the time.	Cisco Contact Center Enterprise vs. SAP Business Communications Manager Compared 38% of the time.
Top Industries
No Data Available	Financial Services Firm 20% Marketing Services Firm 12% Manufacturing Company 9% Energy/Utilities Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Bryan Eaves
Partner, Consultant, and Independent Contractor
What is most valuable?
SAP Ariba's Sourcing cloud based solution has the greatest quantifiable ROI of its solutions,…
Read full review of SAP Ariba Procurement »
Patrick Steenkamp
Project Manager at a consultancy
How has it helped my organization?
Internal workflow approval around ESS and MSS leave days Capex approval Internal…
Read full review of SAP NetWeaver Enterprise Portal »
Muralidhara H N
SAP Professional at UST Global
What is most valuable?
The SAP Finance and Logistics modules, because of their smooth business operations and faster…
Read full review of SAP Business All-in-One »
Anonymous User
IT Consultant
What is most valuable?
Finance and basic logistic functions It's useful for users and it's simple to work with This…
Read full review of SAP Business One »
SHAMIM SARWAR
Project Coordinator at a tech services company
What is our primary use case?
SAP S/4 HANA has cloud facilities. Also, it has Fiori apps. This tool helps us to manage…
Read full review of SAP S/4HANA »

Review 1 of 5

Customer Service

No Data Available

Muhammad Umar Farooq
Senior System Analyst at a energy/utilities company
Customer Service: Satisfactory. Technical Support: 6 out of 10
Read full review of SAP ERP »
Ricardo Abella
Dashboards and Analytics
I haven't really had to use support. I didn't ask for support because the tool is easy to use. I don't know if...
Read full review of SAP Lumira »
Anonymous User
SAP BW/BOBJ Solution Architect/Developer/Administrator at a non-tech company
SAP has been providing support that we need based on the severity of issue that we face. Sometime, it is not the way...
Read full review of SAP Business Warehouse »
Muralidhara H N
SAP Professional at UST Global
Excellent.
Read full review of SAP Business All-in-One »
Jose Osorio
e-Commerce Solution Architect at TATA Consultancy Services
Customer Service: Excellent. Technical Support: Equally excellent.
Read full review of SAP Hybris Commerce »
Mariano Sabiche
Project Leader at a tech services company
I would give technical support the highest possible rating.
Read full review of SAP Portfolio and Project Management »
Rosario Troise
Founder at a tech company
On a scale from 1-10: 7/10
Read full review of SAP SuccessFactors »
Bryan Eaves
Partner, Consultant, and Independent Contractor
Technical support is excellent at SAP Ariba. The help desk is normally very knowledgeable about technical questions.
Read full review of SAP Ariba Procurement »
Anonymous User
Managing Partner at a tech consulting company
A dedicated support team has the right expertise and has been able to resolve most of the issues on time. No major...
Read full review of SAP SuccessFactors »
Anonymous User
Team Leader at a tech company
The level of technical support was good. They were always quick to solve problems with a high level of impact on our...
Read full review of SAP HCM »
Anonymous User
Programmer Analyst Principal Leader at a tech services company
Technical support is decent.
Read full review of SAP ERP »
Anonymous User
Senior Treasury Analyst at a media company
Customer Service: It's good. Technical Support: It's good.
Read full review of SAP NetWeaver MDM [EOL] »
Angela Meharg
Founder & CEO at a tech services company
I never use it because those folks don't even know as much about it as I do. However, if I encounter a bug, I will go...
Read full review of SAP Crystal Reports »
Anonymous User
Town Clerk's Office: General IT, Crystal Reports, Laserfiche Admin, Granicus Admin at a local government
I've never needed to use it as I am able to find the answers on Google.
Read full review of SAP Crystal Reports »
Anonymous User
Managing Solution Architect - Business Information Management at a tech services company
Customer Service: It's good. Technical Support: It's good.
Read full review of SAP Master Data Governance »
Anonymous User
Consultant BI at a tech vendor
I rate them 9/10. Very good and very fast support from SAP.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Sr. SAP HANA / BI Developer
Customer support is responsive, the SAP help forums also have an extensive amount of knowledge and help if your...
Read full review of SAP BusinessObjects Business Intelligence Platform »
CSD174561
Chief of Systems Development at a non-tech company
We haven't used technical support in about two years so I don't think I can give a fair answer to this question.
Read full review of SAP Business Warehouse »
Anonymous User
Freelancer at a consultancy
It's good.
Read full review of SAP IQ »
Anonymous User
Business Intelligence Analyst at a recreational facilities and services company
When I was first getting started I was sending emails to tech support and they were quick at getting back, so they...
Read full review of SAP Lumira »
Anonymous User
Senior Consultant at a financial services firm
Customer Service: 7/10. Technical Support: 6/10 because at the time I was using it, Sybase Turkey were short on staff...
Read full review of SAP IQ »
Anonymous User
Business Intelligence Consultant at a tech services company
Customer Service: On a Scale of 1-5, I would give them 3. Technical Support: On a Scale of 1-5, I would give them 3.
Read full review of SAP Data Services »
Anonymous User
Owner at a tech services company
Customer Service: Very goodTechnical Support: Very good
Read full review of SAP ERP »
Noufal Hameed
Technology Lead at a tech services company
Yeah. The support needs much improvement. I would rate them a six out of 10.
Read full review of SAP IQ »
Anonymous User
Business System Analyst at a tech services company
Good support is available via consultants.
Read full review of SAP Data Services »
Anonymous User
Manager, Development at a software R&D company
7/10
Read full review of SAP Crystal Reports »
Anonymous User
Sr BOBJ/HANA Consultant at a manufacturing company
It's good.
Read full review of SAP Crystal Reports »
Anonymous User
Senior Managing Consultant at a tech services company
Customer Service: 8/10 Technical Support: 8/10
Read full review of SAP BusinessObjects Business Intelligence Platform »
Chetan Niloor
MSSQL DBA,SAP IQ DBA/ASE at NuWare Systems LLP
Average.
Read full review of SAP IQ »
Anonymous User
Junior SAP Consultant at a tech company
I've never reached out to Lumira customer service. Overall, I'm happy with their releases. Their releases seem to be...
Read full review of SAP Lumira »

Review 1 of 30

Technical Support

No Data Available

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Aspect vs SAP

What is most valuable?

How has it helped my organization?

What is most valuable?

What is most valuable?

What is our primary use case?