Astute vs Salesforce

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Astute
Salesforce
Based on 96 reviews.
Overview
Astute Solutions is a U.S.-based software company that develops customer service and knowledge management software for consumer-focused, medium to large companies. The privately held company is headquartered in Columbus, Ohio. Astute Solutions' software and services were developed to help companies improve the quality of their customer service interactions while gaining insight into their consumers' needs. The company's suite of applications includes customer relationship management, knowledge management, call center/contact center automation, and social CRM.Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
Sample Customers
Astute ePowerCenter: McDonald's, British Airways, Darden Restaurants, Kraft Foods, McCormick & Co,, Vera Bradley, B&G Foods, Scotts Miracle-Gro, Aer Lingus, Buffalo Wild Wings, Bush Brothers & Company, Michelin Tire Corporation, Combe
Astute Social: Domino's, Land O'Lakes, McCormick & Co., B&G Foods, Bush Brothers & Company
Salesforce Sales Cloud: Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Salesforce Service Cloud: Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
Salesforce Marketing Cloud: American Express, Financial Conduct Authority, KPN, Merck KGaA, Peterborough City Council, The Chapar, ADP, Financial Times, Stanley Black & Decker, SureFlap, Western Union, Philips
Popular Solutions
Top Comparisons
Compared 40% of the time.
Compared 100% of the time.
Compared 24% of the time.
Top Industries
No Data Available
Marketing Services Firm
11%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
No Data Available
Review 1 of 5
Customer Service
No Data Available
Review 1 of 30
Technical Support
No Data Available
No Data Available
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