Atlassian vs Freshworks

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Atlassian
Based on 189 reviews.
Freshworks
Based on 12 reviews.
Top Comparisons
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Compared 14% of the time.
Compared 8% of the time.
Overview
Atlassian is an Australian enterprise software company that develops products geared towards software developers and project managers. Atlassian is headquartered in Sydney, Australia. On February 14, 2014, Atlassian president Jay Simons announced the opening of an Austin office that will eventually employ 600 people. Atlassian was founded in 2002 by Mike Cannon-Brookes and Scott Farquhar. In 2006, Cannon-Brookes and Farquhar were named Ernst & Young's Entrepreneurs of the Year.
Information Not Available
Sample Customers
Atlassian Confluence: Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Jira: Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Trello: Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
JIRA Service Desk: mgm technology partners, Telestream, Build.com, Zend Technologies, OfficeDrop, PGS Software, American Diabetes Association, NEPTUNE Canada
Freshdesk: Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshservice: Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
AnsweriQ: Freshly, SeatGeek, Avalara, Expedia
Popular Solutions
Top Industries
Software R&D Company
36%
Comms Service Provider
11%
Government
6%
Media Company
6%
Software R&D Company
26%
Comms Service Provider
13%
Media Company
10%
Retailer
9%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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