Atlassian vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Atlassian
Based on 58 reviews.
Zendesk
Based on 3 reviews.
Overview
Atlassian is an Australian enterprise software company that develops products geared towards software developers and project managers. Atlassian is headquartered in Sydney, Australia. On February 14, 2014, Atlassian president Jay Simons announced the opening of an Austin office that will eventually employ 600 people. Atlassian was founded in 2002 by Mike Cannon-Brookes and Scott Farquhar. In 2006, Cannon-Brookes and Farquhar were named Ernst & Young's Entrepreneurs of the Year.
Information Not Available
Sample Customers
Atlassian Confluence: Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
JIRA Service Desk: mgm technology partners, Telestream, Build.com, Zend Technologies, OfficeDrop, PGS Software, American Diabetes Association, NEPTUNE Canada
Zendesk: Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Popular Solutions
Top Comparisons
Compared 47% of the time.
Compared 16% of the time.
Compared 29% of the time.
Top Industries
Financial Services Firm
19%
Comms Service Provider
9%
Manufacturing Company
9%
Retailer
5%
Financial Services Firm
15%
Media Company
9%
Consumer Goods
8%
Comms Service Provider
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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