Compare Atos vs Dell EMC | IT Central Station

Atos Based on 1 review.	Dell EMC Based on 248 reviews.
Overview
Atos SE Atos operates under the brands Atos, Atos Consulting & Technology Services, Worldline, Atos Worldgrid and Atos Healthcare. From 2012 - 2015, Atos Healthcare was part of a serious controversy in the UK over Work Capability Assessment introduced in 2008 to determine who should receive employment and support allowance. Decisions were taken by officials at the DWP using evidence from the assessments carried out by Atos Healthcare.	Information Not Available
Sample Customers
Atos Desktop Outsourcing: GasTerra Atos Managed Security Services: Olympic Games Atos Service Desk Outsourcing: Towers Watson Bull Blade Series Enterprise: UM-Labs R&D Group blueKiwi: Olympic Games	PowerEdge C: NxtGen Datacenter, Medien-Service Untermain (MSU), Exasol, IndigoVision, Dayco Dell PowerEdge M: Newport City Homes, Neuroblastoma and Medulloblastoma Translational Research Consortium (NMTRC), Georgian College, AgreeYa Solutions, IIHT Cloud Solutions, Arizona State University, AudienceScience, University of the Incarnate Word (UIW), The Translational Genomics Research Institute (TGen), Holy Cross School Dell Secureworks: Cycorp, Intelligence Ltd., MultiLing, 4Front Credit Union, Lone Star National Bank Dell Desktop Outsourcing: KMC Solutions, Cabarrus County School District, Health Net Connect, Rococo, Saint Michael's College, EmblemHealth, The Shrewsbury and Telford Hospital NHS Trust (SaTH), Noel-Baker School Dell Service Desk Outsourcing: KMC Solutions, Cabarrus County School District, Rococo, Amerijet Holdings Inc. EMC eRoom-CenterStage: Ministry of Justice
Popular Solutions
Atos DirX Identity Management 1 reviews	Dell EMC Unity 104 reviews Dell EMC XtremIO Flash 26 reviews EMC VNX [EOL] 24 reviews
Top Comparisons
Getronics Service Desk Outsourcing vs. Atos Service Desk Outsourcing Compared 19% of the time. Accenture Managed Security Services vs. Atos Managed Security Services Compared 37% of the time. CompuCom Desktop Outsourcing vs. Atos Desktop Outsourcing Compared 23% of the time.	Symantec Cyber Security Services vs. Dell Secureworks Compared 22% of the time. HPE Synergy vs. Dell PowerEdge M Compared 35% of the time. HPE Moonshot vs. PowerEdge C Compared 30% of the time.
Top Industries
No Data Available	Financial Services Firm 18% Healthcare Company 9% Comms Service Provider 8% Energy/Utilities Company 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Dimitrios Sairakis
Administrator Identity and Access Management
Primary Use Case: We use Atos DirX Identity Manager to provision users to Active Directory and SAP Systems. We also...
Read full review of Atos DirX Identity Management »

Review 1 of 1

MouradBelkhodja
Technical Team Lead at a tech services company
Valuable Features: Continuous Data Protection and Remote Data Protection are the most valuable features: ...
Read full review of EMC RecoverPoint Continuous Remote Replication »
John Montgomery
Architect at a tech company
Valuable Features: The most valuable features of either of the SRM tools, were the reporting and real-time ability...
Read full review of Dell EMC ViPR SRM »
MouradBelkhodja
Technical Team Lead at a tech services company
Valuable Features: The review concerns EMC VPLEX product, which can be purchased/used in two different ways : 1)...
Read full review of EMC VPLEX »
Anonymous User
Business Manager at a tech services company
Valuable Features: Source based deduplication is the most attractive feature as it drastically reduces the backup...
Read full review of EMC Avamar »
Anonymous User
IT Operations Manager
Primary Use Case: We use it for virtual machines and data. It performed well but it's end-of-life now. We have to...
Read full review of Dell EqualLogic PS series »

Review 1 of 5

Customer Service

Allen Moffett
Director, IAM Practice at a tech consulting company
Customer Service: Most business is through a partner so it depends on the partner. Technical Support: Technical...
Read full review of Atos DirX Identity Management »

Review 1 of 1

RickGraham
IT Architect at a aerospace/defense firm
It's pretty good, but not great.
Read full review of Vblock »
Salah Salem Abozakok
Data network Supervisor at a energy/utilities company
Customer Service: We have not used Dell customer service. Technical Support: We only used Dell support to download...
Read full review of Dell EMC PowerEdge Rack Servers »
Flavio Araujo
User
Very good.
Read full review of Dell EMC Unity »
John Montgomery
Architect at a tech company
The technical support was very good for both the NetApp OCI and the EMC ViPR.
Read full review of Dell EMC ViPR SRM »
José Alberto Oliveros Garcia Alcañiz
Director de Explotación IT. COE. at a security firm
I would give technical support a rating of 10/10.
Read full review of EMC VNX [EOL] »
Daniel Calleja
Manager Information Technology at a real estate/law firm
I have not personally worked with the tech support, but the engineers who installed it have worked with EMC's...
Read full review of Dell EMC Unity »
Adrian Pascalau
Lead Technical Architect, Global Services, Systems Integration, North America at a comms service provider
I was in contact with presales support only, which did a great job.
Read full review of EMC VPLEX »
Hari Krishnamoorthy
Senior Infrstructure Analyst at a financial services firm
The technical support was good.
Read full review of Dell EMC ViPR SRM »
Jonathan Pierce
Senior systems program at a healthcare company
I haven't used technical support.
Read full review of Dell EMC Unity »
James Mayer
Founder / Lead Network Consultant
Customer Service: I would rate their customer service as a 10 out of 10. Technical Support: I would rate their...
Read full review of Dell PowerVault »
MouradBelkhodja
Technical Team Lead at a tech services company
The level of technical support is 10/10. Over four years we didn’t encounter any issues with VPLEX technical support.
Read full review of EMC VPLEX »
CelA
Technology Architect at a financial services firm
Seven out of 10.
Read full review of Dell EMC XtremIO Flash »
SystemsE34ef
Systems Engineer at a healthcare company
We've had to use very little tech support, but so far it has been fine. Mostly we had some assistance with it during...
Read full review of Dell EMC Unity »
EntArchitectInfra706
Enterprise Architect Infrastructure at a engineering company
Extremely good. We usually receive on shore support when we have issues, which is always a plus as there is no “lost...
Read full review of Vblock »
Anonymous User
Senior Specialist at a tech services company
Customer Service: 9/10 - we get immediate support from EMC. Technical Support: 9/10 - we get immediate support from EMC.
Read full review of EMC VNX [EOL] »
SeniorMa3a94
Senior Manager IT at a financial services firm
Tech support is good. Just like most of the EMC products, there is a knowledgeable staff.
Read full review of Dell EMC Unity »
Anonymous User
Sr. Systems Analyst
Customer Service: With replication manager, EMC support is pretty good, it seems to be a small team of knowledgeable...
Read full review of EMC AppSync »
Petteri Olkinuora
System Analyst at a university
We only used technical support during the installation. When we installed it, we had to fix some things with support....
Read full review of Dell EMC Unity »
Larry Manno
Senior SAN Engineer
Customer Service: EMC's customer service is excellent. Technical Support: Their technical support is great. They have...
Read full review of EMC VNX [EOL] »
Anonymous User
Implementation Unit at a tech services company
Customer Service: I don't have any complaints. Technical Support: Excellent. I think EMC support service is...
Read full review of Compellent »
SrInfrasfa5f
Sr. Infrastructure Architect at a insurance company
Over the years, it’s been up and down. For this latest version, I would suggest that it’s average, with not a large...
Read full review of EMC NetWorker »
DeputyCI6143
Deputy CIO at a insurance company
Dell EMC technical support is very good. I would rate them a 10 out of 10. They take you by the hand and walk you...
Read full review of Dell EMC Unity »
Nosgni
Senior Associate, Enterprise Systems, EMEA & APAC Technology Services
Dell EMC support is good, but expensive.
Read full review of EMC VNX [EOL] »
HeadOfITa385
Head Of IT at a financial services firm
Dell EMC is actually one of the strategic vendors we work with, so they have quite a big presence at our bank. We...
Read full review of Dell EMC Unity »
Principafd32
Principal Storage Engineer at a tech consulting company
Extremely good. EMC has been outstanding with support, especially when using their call-home utility ESRS.
Read full review of Dell EMC XtremIO Flash »
Anonymous User
Director
Customer Service: I don't like the way EMC's Powerlink support is behind a wall. You need to register an account, and...
Read full review of EMC VNX [EOL] »
Anonymous User
Backup Administrator at a financial services firm
Customer Service: Excellent, when there is a new firmware update, EMC will call me to do the upgrade without even...
Read full review of EMC Data Domain »
StorageA7579
Storage and Virtualization Engineer at a healthcare company
Our local SE guy is awesome. Everything we have is set to call home, so that's the set-and-forget for us. If there's...
Read full review of Dell EMC Unity »
Dave Flewitt
Infrastructure Engineer at CGSH
Tech support is good. We've always had our struggles over the years with their support. I characterize their...
Read full review of Dell EMC Unity »
SystemsA057b
Systems Architect at a insurance company
Technical support is average. EMC has no telemetry.
Read full review of Dell EMC XtremIO Flash »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.