Compare Atos vs Dell EMC | IT Central Station

Atos Based on 2 reviews.	Dell EMC Based on 349 reviews.
Overview
Atos SE Atos operates under the brands Atos, Atos Consulting & Technology Services, Worldline, Atos Worldgrid and Atos Healthcare. From 2012 - 2015, Atos Healthcare was part of a serious controversy in the UK over Work Capability Assessment introduced in 2008 to determine who should receive employment and support allowance. Decisions were taken by officials at the DWP using evidence from the assessments carried out by Atos Healthcare.	Information Not Available
Sample Customers
Atos Desktop Outsourcing: GasTerra Atos Managed Security Services: Olympic Games Atos Service Desk Outsourcing: Towers Watson Bull Blade Series Enterprise: UM-Labs R&D Group blueKiwi: Olympic Games	PowerEdge C: NxtGen Datacenter, Medien-Service Untermain (MSU), Exasol, IndigoVision, Dayco Dell PowerEdge M: Newport City Homes, Neuroblastoma and Medulloblastoma Translational Research Consortium (NMTRC), Georgian College, AgreeYa Solutions, IIHT Cloud Solutions, Arizona State University, AudienceScience, University of the Incarnate Word (UIW), The Translational Genomics Research Institute (TGen), Holy Cross School Dell Secureworks: Cycorp, Intelligence Ltd., MultiLing, 4Front Credit Union, Lone Star National Bank Dell Desktop Outsourcing: KMC Solutions, Cabarrus County School District, Health Net Connect, Rococo, Saint Michael's College, EmblemHealth, The Shrewsbury and Telford Hospital NHS Trust (SaTH), Noel-Baker School Dell Service Desk Outsourcing: KMC Solutions, Cabarrus County School District, Rococo, Amerijet Holdings Inc. EMC eRoom-CenterStage: Ministry of Justice
Popular Solutions
Atos DirX Identity Management 1 reviews	Dell EMC Unity 113 reviews Dell EMC XtremIO Flash 25 reviews EMC VNX [EOL] 24 reviews
Top Comparisons
Getronics Service Desk Outsourcing vs. Atos Service Desk Outsourcing Compared 18% of the time. Accenture Managed Security Services vs. Atos Managed Security Services Compared 37% of the time. CompuCom Desktop Outsourcing vs. Atos Desktop Outsourcing Compared 23% of the time.	Symantec Cyber Security Services vs. Dell Secureworks Compared 22% of the time. HPE Synergy vs. Dell PowerEdge M Compared 39% of the time. HPE Moonshot vs. PowerEdge C Compared 35% of the time.
Top Industries
No Data Available	Financial Services Firm 18% Healthcare Company 9% Comms Service Provider 8% Energy/Utilities Company 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Dimitrios Sairakis
Administrator Identity and Access Management
What is our primary use case?: We use Atos DirX Identity Manager to provision users to Active Directory and SAP...
Read full review of Atos DirX Identity Management »

Review 1 of 1

SrSysSpecialist534
Senior System Specialist at a construction company
What is our primary use case?: The system has performed very well with the workload we throw on it. It runs large...
Read full review of Vblock »
Anonymous User
Business Manager at a tech services company
What is most valuable?: Source based deduplication is the most attractive feature as it drastically reduces the...
Read full review of EMC Avamar »
Anonymous User
IT Operations Manager
What is our primary use case?: We use it for virtual machines and data. It performed well but it's end-of-life now....
Read full review of Dell EqualLogic PS series »
Anonymous User
Technical Leader, Object Store at a tech services company
What is most valuable?: The most valuable features are the S3 protocol implementation and the integration with...
Read full review of EMC Elastic Cloud Storage »
Heber Hernandez
IT Manager
How has it helped my organization?: There is no need to archive data and/or move data from expensive storage since...
Read full review of Compellent »

Review 1 of 5

Customer Service

Allen Moffett
Director, IAM Practice at a tech consulting company
Customer Service: Most business is through a partner so it depends on the partner. Technical Support: Technical...
Read full review of Atos DirX Identity Management »

Review 1 of 1

SalmanRiaz
Deputy Manager Systems at a comms service provider
I would give technical support a rating of 10/10.
Read full review of Dell EMC Unity »
Vivek Soni
Technology Consultant at a tech company
I would give them a rating of "11/10".
Read full review of Dell EMC Unity »
Ella Rozentouler
Storage Administrator
The best tech support we've had has been from EMC.
Read full review of EMC VNX [EOL] »
Frankie Youngblood
Systems / Security Administrator
Technical support has not been needed.
Read full review of VxRail »
Krishna Mohan Sharma
Technical Specialist at a tech services company
EMC technical support is good in India. They meet the SLAs well.
Read full review of EMC VNX [EOL] »
MouradBelkhodja
Technical Team Lead at a tech services company
The level of technical support is 10/10. Over four years we didn’t encounter any issues with VPLEX technical support.
Read full review of EMC VPLEX »
Rodney Barnhardt
Server\Storage Administrator at a manufacturing company
Customer Service: Our customer service is outstanding. As with many Dell EMC accounts, there is a primary person...
Read full review of VxRail »
Chris Childerhose
Solutions Architect at McMillan LLP
Customer Service: Customer service for this unit is top notch and they are fast to get back to you with a Support...
Read full review of EMC Data Domain »
Anonymous User
Sr. Tech Lead
Customer Service: 3.5/5 Technical Support: 3/5
Read full review of EMC Avamar »
Anonymous User
Infrastructure Engineer at a healthcare company
Technical support has been top-notch.
Read full review of Dell EMC SC Series »
Anonymous User
Virtualization Team Leader at a healthcare company
Technical support is really good. We have had good, high-quality support with our SC Series. They respond quickly.
Read full review of Dell EMC SC Series »
Harris Gomes
IT Infrastructure analyst at a energy/utilities company
There were delays in solving problems.
Read full review of EMC VPLEX »
Stephan Koenen
Manager Storage And Back Up at a manufacturing company
We had a licensing issue to do with encryption but, other than that, we have not had to use tech support. It took a...
Read full review of Dell EMC Unity »
Anonymous User
IT Officer - Hardare & Software
Technical support is excellent, but somewhat slow in the African region.
Read full review of EMC VNX [EOL] »
Anonymous User
Systems Engineer at a financial services firm
The technical support is good. However, the support portal needs fixing. Accessing a service request on the support...
Read full review of Dell EMC Unity »
Philippe Tagoum
Systems Consultant at a tech company
Technical support is excellent.
Read full review of EMC VPLEX »
Anonymous User
New Technologies Director at a tech services company
Technical support is good.
Read full review of Dell EMC Unity »
Phillip Weingart
Sales Engineer at a tech services company
The support is still going through its growing pains right now, with the merger of the two organizations.
Read full review of Dell EMC Unity »
Anonymous User
Senior Technical Consultant at a tech services company
Customer Service: Very good general Dell Storage support is very responsive. Technical Support: Technical knowledge...
Read full review of Dell PowerVault »
Anonymous User
Senior Specialist at a tech services company
Customer Service: 9/10 - we get immediate support from EMC. Technical Support: 9/10 - we get immediate support from EMC.
Read full review of EMC VNX [EOL] »
Anonymous User
Managing Partner at a tech services company
So far technical support is very reliable, it's very good that way. We haven't engaged tech support so far, but when...
Read full review of Dell EMC Unity »
SySA43dmin
System Administrator
We have used them, but we need to renew the service.
Read full review of EMC NetWorker »
Anonymous User
EMC Storage Specialist at a tech services company
Customer Service: EMC has always been easy to deal with in reporting problems or asking for help on any configuration...
Read full review of EMC AppSync »
Anonymous User
Storage Administrator at a retailer
For the most part I would say a solid 8/10. I have had times where I could hear the engineers talk about how they...
Read full review of EMC ViPR »
Anonymous User
IT & Comm Infrastructure Operations at a financial services firm
Customer Service: Very good. Technical Support: Very good.
Read full review of Symmetrix Remote Data Facility »
Anonymous User
Director
Customer Service: I don't like the way EMC's Powerlink support is behind a wall. You need to register an account, and...
Read full review of EMC VNX [EOL] »
Anonymous User
Solution Architect - Data Center at a tech consulting company
Before they do an upgrade, our customers will talk to us and they will also talk to Dell EMC support. From what I...
Read full review of Dell EMC Unity »
Anonymous User
Systems Consultant at a consultancy
Customer Service: 5 out of 5 Technical Support: 5 out of 5
Read full review of EMC Data Domain »
Anonymous User
Systems Architect at a insurance company
Technical support is average. EMC has no telemetry.
Read full review of Dell EMC XtremIO Flash »
Anonymous User
Director of Technical Support at a tech services company
Customer Service: No. Technical Support: Bad. The service left much to be desired, even with the proper support.
Read full review of EMC Data Domain »

Review 1 of 30

Technical Support

No Data Available

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