Compare Atos vs LogMeIn | IT Central Station

Atos Based on 2 reviews.	LogMeIn Based on 56 reviews.
Overview
Atos SE Atos operates under the brands Atos, Atos Consulting & Technology Services, Worldline, Atos Worldgrid and Atos Healthcare. From 2012 - 2015, Atos Healthcare was part of a serious controversy in the UK over Work Capability Assessment introduced in 2008 to determine who should receive employment and support allowance. Decisions were taken by officials at the DWP using evidence from the assessments carried out by Atos Healthcare.	LogMeIn, Inc., founded in 2003 and based in Boston, Massachusetts, is a provider of Software as a service and cloud-based remote connectivity services for collaboration, IT management and customer engagement. The company's products are focused on four business areas, including Collaboration services, IT Management services, Customer support services, and Internet of Things services. The products include:
Sample Customers
Evidian Enterprise SSO: EPSM St-Av_ hospital, Villach State Hospital, G4S France, P&T Luxembourg, MTN Céte d'Ivoire, Winchester City Council, Pays Voironnais, Navantia, State of Hesse (Germany)	LastPass Enterprise: Hootsuite, Truenorthlogic, Zirtual, CashStar, GoodData, Mainstream Technologies
Popular Solutions
Atos DirX Identity Management 1 reviews	LogMeIn Pro 16 reviews LogMeIn Rescue 15 reviews LogMeIn Central 12 reviews
Top Comparisons
Imprivata OneSign Authentication Management vs. Evidian Enterprise SSO Compared 29% of the time.	Keeper vs. LastPass Enterprise Compared 18% of the time.
Top Industries
No Data Available	University 23% Financial Services Firm 14% Recruiting/Hr Firm 10% Manufacturing Company 8%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Dimitrios Sairakis
Administrator Identity and Access Management
What is our primary use case?: We use Atos DirX Identity Manager to provision users to Active Directory and SAP...
Read full review of Atos DirX Identity Management »

Review 1 of 1

Luis Enrique
Network Engineer at a tech services company
What is our primary use case?: Primary use case is to manage passwords and synchronize passwords for accounts,...
Read full review of LastPass Enterprise »
Michelle Schoen
Co-Owner at a professional training and coaching company
What is most valuable?: The ability to answer questions without everyone seeing all the questions. They have...
Read full review of GoToWebinar »
PrincplEng3876
Principal Engineer III
How has it helped my organization?: Enables spontaneous meetings across geographies. • What is most...
Read full review of GoToMeeting »
Anonymous User
CEO
What is our primary use case?: To administer computer systems, both for internal use and for some private...
Read full review of LogMeIn Pro »
Anonymous User
Owner
What is our primary use case?: I am an IT Consultant, and this is my life. This is how I access all the machines...
Read full review of LogMeIn Central »

Review 1 of 5

Customer Service

Allen Moffett
Director, IAM Practice at a tech consulting company
Customer Service: Most business is through a partner so it depends on the partner. Technical Support: Technical...
Read full review of Atos DirX Identity Management »

Review 1 of 1

Robert Gabriel
President/CEO at a healthcare company
I don’t think we ever needed to get tech support on the line because the software is so easy to use. We are able to...
Read full review of LogMeIn Rescue »
Luis Enrique
Network Engineer at a tech services company
My only concern up until now is the communication, especially since this is for work. They do respond but sometimes,...
Read full review of LastPass Enterprise »
John-Robinson
Network Administrator
I have never needed to use tech support.
Read full review of LogMeIn Central »
Andrew Abrams
Co-Founder
We rarely ever call them for support, but when we have, it has been very good. I would give them a 10 out of 10.
Read full review of LogMeIn Rescue »
George Khairallah
Chief Technology Officer at a tech services company
Customer Service: This is a very weak point with LogMeIn. Their customer service is very scripted and almost...
Read full review of LogMeIn Pro »
Anonymous User
Data Analyst & Back Office Support at a non-tech company
I've not had to contact technical support for anything.
Read full review of LogMeIn Pro »
Anonymous User
VP of Product at a legal firm
Very helpful customer service related to billing questions.
Read full review of GoToMeeting »
Art Ochoa
Director of IT at a retailer
This might attest to the overall reason that I like LogMeIn so much: I don't think I've had a problem where I've had...
Read full review of LogMeIn Rescue »
Anonymous User
TSM at a manufacturing company
We used customer support one time that we have a problem with the licensing. They explained it to us, and that was...
Read full review of LogMeIn Rescue »
Anonymous User
Medical Biller
I have called for help, and they have been extremely helpful.
Read full review of LogMeIn Central »
Anonymous User
Web Services Administrator at a healthcare company
I have not had any issues requiring support. With the product, I have never had an issue with it. I have never had to...
Read full review of LogMeIn Rescue »
Anonymous User
IT Director
I have not had much need to contact technical support, but the times I have, it's usually been for authentication,...
Read full review of LogMeIn Central »
Anonymous User
Integral Color Specialist
Do not use the technical support.
Read full review of LogMeIn Central »
Charlie Zevitas
Business Owner
I had an issue a few years back, and it was resolved. But I haven't had to use much tech support. But, all in all,...
Read full review of LogMeIn Pro »
Anonymous User
Owner
I have not had to call them many times. I have called a few times, but most times I have not really had to, so when I...
Read full review of LogMeIn Central »
Anonymous User
System Administrator at a tech services company
Support answers quickly when enterprise customers call/write. Solutions are sometimes poor and un-reproducible. For...
Read full review of LastPass Enterprise »
Anonymous User
Owner
I have only called them once, and it was to complain about a bill. What happened is I could purchase it two ways. I...
Read full review of LogMeIn Rescue »
Anonymous User
IT Manager, System Engineer, Consultant at a tech vendor
I do not think I have ever had to call tech support for LogMeIn Rescue.
Read full review of LogMeIn Rescue »
Anonymous User
Associate Director of IT Assets & Procurement
Tech support has been excellent when engaged.
Read full review of LogMeIn Rescue »
Anonymous User
Net Admin at a translation and localization position
Technical support is adequate. They are pretty focused on what it is that they do, and if there are any problems...
Read full review of LogMeIn Rescue »
Anonymous User
Director of Information Technologies at a tech services company
I haven't used tech support too much, but the times I have it's been fine.
Read full review of LogMeIn Central »
Anonymous User
Vp Of Enterprise IT at a financial services firm
I have no experience with technical support.
Read full review of LogMeIn Pro »
Anonymous User
President at a tech services company
We haven't really used the tech support.
Read full review of LogMeIn Central »
Anonymous User
Sales Manager & Sr. Mortgage Loan Officer
When I've had to call for help they've been really good.
Read full review of LogMeIn Pro »
Anonymous User
Technology Director
I don’t think I’ve ever called the tech support.
Read full review of LogMeIn Central »
Anonymous User
User at a pharma/biotech company
Customer Service: I have called tech support and my issue was resolved quickly. Technical Support: 5 stars.
Read full review of LogMeIn Pro »
Anonymous User
Senior Manager, Global Service Desk at a tech vendor
LastPass has been bounced around a bit. They are now owned by LogMeIn, so we have had a little bit of a challenge...
Read full review of LastPass Enterprise »
Paul Hayden
Technical Architect
My experience with tech support has been good.
Read full review of LogMeIn Rescue »
Rommel Abueg
Field Engineer at a tech vendor
Customer Service: The customer support was great. Any issues I encountered were responded to in a timely manner and...
Read full review of LogMeIn Pro »
Anonymous User
SOC Manager at a retailer
Technical support is generally pretty good, but they are not easy get on the phone with quickly.
Read full review of LastPass Enterprise »

Review 1 of 30

Technical Support

No Data Available

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