Automation Anywhere vs Jacada

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Automation Anywhere
Based on 568 reviews.
Jacada
Based on 1 review.
Overview
Automation Anywhere is a developer of robotic process automation software and testing software. The company was established in 2003, as Tethys Solutions, LLC in San Jose, California. The company's flagship product is also called Automation Anywhere. It is available in a Small Business
Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support. The firm, founded by Gideon Hollander, was incorporated December 1990 in Israel as a limited liability company. The firm has headquarters in Atlanta, Georgia, and offices in the Americas, Europe, Middle East and Nordic regions. Jacada WorkSpace, introduced in September 2005, is a product for customer service representatives to provide a single point of access to applications and call center tools required to complete a customer interaction.
Sample Customers
Automation Anywhere (AA)
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
BotFarm
Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
Jacada Intelligent Agent Engagement
Humana, Turk Telekom, Leumi Card
Popular Solutions
Top Industries
Computer Software Company
12%
Financial Services Firm
12%
Comms Service Provider
11%
Manufacturing Company
10%
No Data Available
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 2
Review 1 of 1
Customer Service
Review 1 of 30
Review 1 of 1
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.