Compare Avatier vs Freshworks | IT Central Station

Avatier	Freshworks Based on 4 reviews.
Sample Customers
Avatier AIMS: Alcohol & Tobacco, Cosmopolitan of Las Vegas, NHS University Hospital, GSA Capabilities Statement Avatier Identity Anywhere: Accenture, Axicom, Arby's, Singtel, Los Angeles Dodgers, The Cosmopolitan of Las Vegas, Marriott, Volkswagen, Cox Enterprises, Lacoste, University of the Pacific	Zarget: Freshdesk, 91mobiles, BizTalk360, FX Kart, iCims, DotVPN, MemeApp, HomeTeka, CreditFix, NinjaMock, Criptext, GLS, Adverator
Popular Solutions
	Freshdesk 2 reviews Freshservice 2 reviews
Top Comparisons
SailPoint IdentityIQ vs. Avatier AIMS Compared 24% of the time.
Top Industries
No Data Available	Financial Services Firm 19% Retailer 11% Software R&D Company 10% Manufacturing Company 9%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Bart Glowacki
Operations Manager at a retailer
Valuable Features: Freshdesk works out great for us because it can be accessed from anywhere where there's an...
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Rodolphe Malaguti
Presales Engineer at a tech services company
Valuable Features: The most valuable aspect of the solution is the user experience. Indeed, it's pretty simple to...
Read full review of Freshservice »

Review 1 of 2

Customer Service

No Data Available

Rodolphe Malaguti
Presales Engineer at a tech services company
Freshservice support is very reactive and helpful when we have a question or issue. Technical support is totally free...
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Marlon Brando Bermejo
Mobile Developer at a tech services company
8/10 - since they are always active and take actions if possible.
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Bart Glowacki
Operations Manager at a retailer
When it comes to setting new help desks and integrating these with different companies' emails, etc. It may be tricky...
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Harshit Pahuja
Business Development Executive at Overcart
Customer Service: 8/10 Technical Support: 8/10
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Anonymous User
Lecturer at a university
Customer Service: 8/10 Technical Support: 8/10
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HeadITSvcs382
Head of IT Services at a financial services firm
Technical support is good. I give them 7/10.
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Anonymous User
Senior Technical Analyst at a software R&D company
I've only reached out to Freshdesk support a few times, and they've always been responsive and helpful.
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Review 1 of 7

Technical Support

No Data Available

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