Avaya vs Cisco

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Avaya
Based on 10 reviews.
Cisco
Based on 828 reviews.
Top Comparisons
Compared 24% of the time.
Compared 1% of the time.
Overview
Avaya Inc. is an American multinational technology company headquartered in Santa Clara, California that provides multi-channel business communication solutions for customer & team engagement. Avaya currently services more than 95% of the Fortune 500 organizations- Asia Pacific; Caribbean, Latin America; Europe, Middle East & Africa; Middle East & Africa and United States and Canada. In 1995, the company that would become Avaya was a part of Lucent Technologies. Before that it had been a part of AT&T.Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.
Sample Customers
Radvision Scopia: Ballantyne Strong, SFJAZZ, Badan Pengawas Pemilihan Umum (Bawaslu), ITE Group, Foundation for National Scientific Computing (FCCN), Bonneville County, Panama Medical Mission, REANNZ, True
Avaya VSP 7000: Woodfield Academy, Manning Stainton Estate Agents
Avaya VSP 9000: Breakthrough Urban Ministries, University of San Carlos
Avaya ERS 8800: Sthree, Transportation Bureau City of Sendai, Linamar, City of Redondo Beach, York Region District School Board, Fujitsu, Australian War Memorial, Rotana Group
Avaya Aura: San Jose Earthquakes, Landmark Bank, InterContinental Davos, Tata Technologies, Sun Life Financial, SR Technics, Gepin Contact, Hampshire County Council, Niagara College, BC Hydro
Avaya ACE: Florida Hospital
Avaya Flare Experience: HomeChoice, Bell Centre, ReSource POS, Ballantyne Strong, Thanachart Bank, Landmark Bank, St George Bank, MOBITECHS, Pan Pacific Hotels Group, Lancashire Constabulary, Hillarys Blinds, Bank Mega
Avaya one-X: Arkadin, Linamar, Sochi 2014 Olympic Winter Games, Tata Technologies, Madison County Schools, I.R.I.S. Group, Zahlke, Alliance Inc., TransDiesel, Sun Life Financial
Avaya Communications Outsourcing: HomeChoice, Breakthrough Urban Ministries, Ballantyne Strong, San Jose Earthquakes, Sthree, Rootworks LLC, South Euclid Lyndhurst Schools, TV2 Denmark, Landmark Bank, Wind River, SFJAZZ, InterContinental Davos
Avaya Enterprise Routers: Breakthrough Urban Ministries, Black Oak Casino, Glamorgan County Cricket Club, University of San Carlos, Holland Hall School, South Euclid Lyndhurst Schools, Prairie View Networking Academy, City of Troy, Ryerson University, Linamar, City of Redondo Beach, York Region District School Board
Avaya Ethernet Switches: iTSi, New Zealand Privacy Commissioner, Prairie Street Brewhouse, Chi-X, Fryeburg Fair, InterContinental Davos, Comisiones Obreras de Andaluca, Transportation Bureau City of Sendai, Linamar
Avaya Call Center: RSA Medical, MOBITECHS, Capita IT Services, Pan Pacific Hotels Group, Maccabi Healthcare Services, SR Technics, Hampshire County Council, Severn Trent Water, SMECO, nTelos
Avaya Contact Center Express: HOT Telecom
Avaya Customer Interaction Express: Knauf Insulation GmbH, Media Broadcast GmbH, Diederichs Karosserieteile GmbH, Comforts Gruppe, A/V/E GmbH, Energiedienst Holding AG
Avaya Interaction Center: St George Bank
Avaya Flare: ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Avaya Nortel Ethernet Switches: Woodfield Academy, Ashton Sixth Form College, Manning Stainton Estate Agents, Breakthrough Urban Ministries, Black Oak Casino, Glamorgan County Cricket Club, Blue Springs School District, East Brunswick Public Schools, University of San Carlos, Holland Hall School, Prairie Street Brewhouse, San Jose Earthquakes
Avaya one-X Mobile: Linamar, Tata Technologies, I.R.I.S. Group, Zªhlke, Alliance Inc., TransDiesel, Sun Life Financial
Avaya Wireless: Woodfield Academy, Manning Stainton Estate Agents, Breakthrough Urban Ministries, Black Oak Casino, Glamorgan County Cricket Club, Blue Springs School District, East Brunswick Public Schools, University of San Carlos, Holland Hall School
Avaya BCM: The Agency Group
Cisco TelePresence: Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images
Cisco Meeting Server: Starz
Cisco UCM: City of McAllen, Hamilton Rentals, Hong Kong Academy (HKA), Odeabank, Randstad Deutschland GmbH, Sony Marketing (Japan) Inc.
Cisco Unified Communications: Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images
Cisco Jabber: Odeabank, Eagle Investment Systems, Pella Corporation, The Republican National Convention, avodaqAG
Webex: Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Cisco Catalyst Switches: Afni, Anilana Hotels and Resorts, Baylor Scott & White Health, Beachbody, Bellevue, Del Papa Distributing, Explorer Pipeline, Mindtree, Omaha World Herald, Radio 538, Sony Corporation, Telecom Italia, Telenor Arena
Cisco FabricPath: Bellevue, Calligaris, Electricity Authority of Cyprus, Management Science Associates, Multi-Customer, Oediv, Roper St. Francis, SNAM
Cisco Nexus: Advanced Medical Transport, Banco de Guayaquil, Baylor Scott & White Health, BH Telecom, Bowling Green State University, Calligaris, Children's Hospital Colorado, City of Biel, Del Papa Distributing, Department of Justice, Dimension Data, Dualtec Cloud Builders, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), Hertz, K&L Gates , LightEdge, Lone Star College System, Management Science Associates, Mindtree, NBC Olympics, Quest, Sony Corporation, The Department of Education in Western Australia, Valley Proteins
Cisco CCX: Aegean Motorway, BC Hydro, City of Biel, Houston Methodist, Linz AG, Logicalis, London Hydro, Pirelli, SickKids Foundation, Sony Corporation, Sony Marketing (Japan) Inc.
Cisco CVP: Sony Marketing (Japan) Inc.
Cisco Contact Center Enterprise: Cimpress, Energisa, Raiffeisen Bank
Cisco Communications Outsourcing: Allied Irish Banks, Came Group, Erickson Living, IDEALondon, Instituto Zaldivar, London Hydro, Ministry of Foreign Affairs, Park Nicollet, Pentana Solutions Australia, Portugal Ministry, Raiffeisen Bank
Cisco Enterprise Routers: Aegean Motorway, Boingo, Chartwell School, Children's Hospital of Orange County , Department of Justice, Explorer Pipeline, Linz AG, National Rugby League, New South Wales Rural Fire Service, Telecom Italia, Transwestern
Cisco Cloud Services Router: Under Armour, HealthSparq, Adobe
Cisco Ethernet Switches: Linz AG
Cisco Linksys Ethernet Switches: Linz AG
Meraki MS Switches: Cisco Live Milan, Hyatt
Cisco Session Border Control: Nationwide
Cisco Wireless: Aegean Motorway, Baylor Scott & White Health, Beachbody, Bellevue, Brunel University London, Bucks County Intermediate Unit , Chartwell School, Children's Hospital Colorado, Cisco Live Milan, City of Biel, City of Mississauga, Dundee Precious Metals, Electricity Authority of Cyprus, Erickson Living, Goldcorp, Great Ormond Street Hospital, Grupo Industrial Saltillo (GIS)
Cisco Meraki Wireless LAN: Advanced Medical Transport, Banco de Guayaquil, Baylor Scott & White Health, BH Telecom, Bowling Green State University, Calligaris, Children's Hospital Colorado, City of Biel, Del Papa Distributing, Department of Justice, Dimension Data, Dualtec Cloud Builders, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), Hertz, K&L Gates , LightEdge, Lone Star College System, Management Science Associates, Mindtree, NBC Olympics, Quest, Sony Corporation, The Department of Education in Western Australia, Valley Proteins
Cisco VoIP PBX: Energisa, Top Right Group
BroadSoft CC-One: AON, Office Depot, American Red Cross
Cisco Finesse: ZEISS
Popular Solutions
Top Industries
Software R&D Company
18%
Government
15%
Reseller
11%
Comms Service Provider
9%
Software R&D Company
26%
Comms Service Provider
16%
Manufacturing Company
6%
Media Company
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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