Avaya vs Cisco

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Avaya
Based on 16 reviews.
Cisco
Based on 3171 reviews.
Overview
Avaya Inc. is an American multinational technology company headquartered in Santa Clara, California that provides multi-channel business communication solutions for customer & team engagement. Avaya currently services more than 95% of the Fortune 500 organizations- Asia Pacific; Caribbean, Latin America; Europe, Middle East & Africa; Middle East & Africa and United States and Canada. In 1995, the company that would become Avaya was a part of Lucent Technologies. Before that it had been a part of AT&T.
Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.
Sample Customers
Avaya IX Contact Center
RSA Medical, MOBITECHS, Capita IT Services, Pan Pacific Hotels Group, Maccabi Healthcare Services, SR Technics, Hampshire County Council, Severn Trent Water, SMECO, nTelos
Avaya IX Meetings
ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Avaya Spaces
Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
Webex
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Cisco TelePresence
Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images
Cisco Meeting Server
Starz
Cisco UCM
IBM, Microsoft, Apple, Amazon, Google, Facebook, Cisco Systems, Intel, Oracle, HP Inc., Dell Technologies, Verizon Communications, AT&T, Comcast, Time Warner, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telefonica, Deutsche Telekom, Nokia, Ericsson, Samsung Electronics, LG Electronics, Sony, Panasonic, Siemens, General Electric, Ford Motor Company, Toyota Motor Corporation
Cisco Unified Communications
Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images
Cisco Jabber
Odeabank, Eagle Investment Systems, Pella Corporation, The Republican National Convention, avodaqAG
Cisco Catalyst Switches
Afni, Anilana Hotels and Resorts, Baylor Scott & White Health, Beachbody, Bellevue, Del Papa Distributing, Explorer Pipeline, Mindtree, Omaha World Herald, Radio 538, Sony Corporation, Telecom Italia, Telenor Arena
Cisco FabricPath
Bellevue, Calligaris, Electricity Authority of Cyprus, Management Science Associates, Multi-Customer, Oediv, Roper St. Francis, SNAM
Cisco Nexus
Advanced Medical Transport, Banco de Guayaquil, Baylor Scott & White Health, BH Telecom, Bowling Green State University, Calligaris, Children's Hospital Colorado, City of Biel, Del Papa Distributing, Department of Justice, Dimension Data, Dualtec Cloud Builders, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), Hertz, K&L Gates , LightEdge, Lone Star College System, Management Science Associates, Mindtree, NBC Olympics, Quest, Sony Corporation, The Department of Education in Western Australia, Valley Proteins
Cisco CCX
Aegean Motorway, BC Hydro, City of Biel, Houston Methodist, Linz AG, Logicalis, London Hydro, Pirelli, SickKids Foundation, Sony Corporation, Sony Marketing (Japan) Inc.
Cisco CVP
Sony Marketing (Japan) Inc.
Cisco Contact Center Enterprise
Cimpress, Energisa, Raiffeisen Bank
Cisco Communications Outsourcing
Allied Irish Banks, Came Group, Erickson Living, IDEALondon, Instituto Zaldivar, London Hydro, Ministry of Foreign Affairs, Park Nicollet, Pentana Solutions Australia, Portugal Ministry, Raiffeisen Bank
Cisco Ethernet Switches
Linz AG
Cisco Linksys Ethernet Switches
Linz AG
Meraki MS Switches
Cisco Live Milan, Hyatt
Cisco Session Border Control
Nationwide
Cisco Wireless
Aegean Motorway, Baylor Scott & White Health, Beachbody, Bellevue, Brunel University London, Bucks County Intermediate Unit , Chartwell School, Children's Hospital Colorado, Cisco Live Milan, City of Biel, City of Mississauga, Dundee Precious Metals, Electricity Authority of Cyprus, Erickson Living, Goldcorp, Great Ormond Street Hospital, Grupo Industrial Saltillo (GIS)
Cisco Meraki Wireless LAN
Advanced Medical Transport, Banco de Guayaquil, Baylor Scott & White Health, BH Telecom, Bowling Green State University, Calligaris, Children's Hospital Colorado, City of Biel, Del Papa Distributing, Department of Justice, Dimension Data, Dualtec Cloud Builders, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), Hertz, K&L Gates , LightEdge, Lone Star College System, Management Science Associates, Mindtree, NBC Olympics, Quest, Sony Corporation, The Department of Education in Western Australia, Valley Proteins
Cisco VoIP PBX
Energisa, Top Right Group
Cisco Finesse
ZEISS
Popular Solutions
Top Industries
Educational Organization
14%
Computer Software Company
11%
Comms Service Provider
11%
Financial Services Firm
9%
Computer Software Company
17%
Educational Organization
15%
Comms Service Provider
11%
Government
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 6
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Technical Support
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