Avaya vs IBM

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Avaya
Based on 13 reviews.
IBM
Based on 1456 reviews.
Top Comparisons
Overview
Avaya Inc. is an American multinational technology company headquartered in Santa Clara, California that provides multi-channel business communication solutions for customer & team engagement. Avaya currently services more than 95% of the Fortune 500 organizations- Asia Pacific; Caribbean, Latin America; Europe, Middle East & Africa; Middle East & Africa and United States and Canada. In 1995, the company that would become Avaya was a part of Lucent Technologies. Before that it had been a part of AT&T.International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.
Sample Customers
Radvision Scopia [EOL]: Ballantyne Strong, SFJAZZ, Badan Pengawas Pemilihan Umum (Bawaslu), ITE Group, Foundation for National Scientific Computing (FCCN), Bonneville County, Panama Medical Mission, REANNZ, True
Avaya VSP 7000 [EOL]: Woodfield Academy, Manning Stainton Estate Agents
Avaya VSP 9000 [EOL]: Breakthrough Urban Ministries, University of San Carlos
Avaya ERS 8800 [EOL]: Sthree, Transportation Bureau City of Sendai, Linamar, City of Redondo Beach, York Region District School Board, Fujitsu, Australian War Memorial, Rotana Group
Avaya Analytics [EOL]: Merton Council
Avaya Communications Outsourcing [EOL]: HomeChoice, Breakthrough Urban Ministries, Ballantyne Strong, San Jose Earthquakes, Sthree, Rootworks LLC, South Euclid Lyndhurst Schools, TV2 Denmark, Landmark Bank, Wind River, SFJAZZ, InterContinental Davos
Avaya Ethernet Switches [EOL]: iTSi, New Zealand Privacy Commissioner, Prairie Street Brewhouse, Chi-X, Fryeburg Fair, InterContinental Davos, Comisiones Obreras de Andaluca, Transportation Bureau City of Sendai, Linamar
Avaya IX Meetings: ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Avaya Nortel Ethernet Switches [EOL]: Woodfield Academy, Ashton Sixth Form College, Manning Stainton Estate Agents, Breakthrough Urban Ministries, Black Oak Casino, Glamorgan County Cricket Club, Blue Springs School District, East Brunswick Public Schools, University of San Carlos, Holland Hall School, Prairie Street Brewhouse, San Jose Earthquakes
Avaya Pod Fx [EOL]: Woodbridge Township (NJ), Kroenke Sports and Entertainment (KSE)
Avaya Spaces: Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
IBM SPSS Predictive Web Analytics: LDB Group, RightShip, Tennessee Highway Patrol, Capgemini Consulting, TEAC Corporation, Ironside, nViso SA, Reiseburo Idealtours GmbH, Western Sydney University, Razorsight, Si.mobil
IBM Watson Customer Experience Analytics: IMM, Whogohost Ltd., Stonyfield, Grupo WTW, Big Scary Cranium, Brockenhurst College, SiteMinis, RCI Banque Espana
IBM Blade Ethernet Switches [EOL]: KRZN, Merkl IT, Cegal, Tomologic, Stuttgarter Versicherungsgruppe, NIBCO, Agriauto Industries
IBM BNT: King's College London
Rackswitch: Altus IT, SL-Rasch, COMAS, Balluff GmbH, CANCOM IT Solutions, Kings College London
IBM Global Technology Services: Celero, Focus Inc., Australian Government Department of Defence, Pioneer Corp., Comptel Corp., iLex Systems Zrt., KYOCERA Document Solutions Inc., TTE Europe GmbH, Sembcorp Industries Ltd., WIS Internet Inc., eASPNet Taiwan Inc., Spruce Computer Systems Inc., Revorg S.r.l., INDEXtech, EXPLAN consulting S.r.l., ABN AMRO
IBM CloudBurst [EOL]: Carnegie Mellon University, Whogohost Ltd., Skypicker, Infinity Computers and Communications Company, KPJ Healthcare Berhad, Coca-Cola Enterprises Inc., Varian Medical Systems, Grace Co. Ltd., Bridgevine, Uvionics Tech, Tennis Australia
IBM PureSystems: ABT Online, Ascent Solutions Inc., Desert Research Institute (DRI), Reflexis, Esri, Avcilar Municipality, ValeCard, Computer Gross Italia S.p.A., DynaFront, Silvermoon Business Systems, Diasoft, BPTP, Temenos, Innovation Group, OneTree Solutions
IBM VersaStack: Newhall Hospital, Medicat, JJ Haines, Sigmax
IBM Lotus Quickr [EOL]: Aibel AS, KDZ Wiesbaden, Ahlers AG, Integra Legal, Rheinmetall AG
IBM LotusLive [EOL]: IMM, ADP, Nice Céte d'Azur, Ultra Petroleum, Erhvervsstyrelsen, Durham Police Department, Globo, Whogohost Ltd., Infinity Computers and Communications Company, Varian Medical Systems, Vasaloppet, Keyword, North Pacific Bank Ltd.
IBM LotusLive Meetings [EOL]: Havas, JGC Corporation, PointSource, Geno SA, SSP, Brunswick Corporation
IBM Cloud Video: Airbnb, N3 Results, University of Notre Dame
Popular Solutions
Top Industries
Software R&D Company
22%
Comms Service Provider
18%
Government
12%
Media Company
8%
Software R&D Company
42%
Comms Service Provider
11%
Media Company
6%
Government
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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