Avaya vs Microsoft

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Avaya
Based on 10 reviews.
Microsoft
Based on 1003 reviews.
Top Comparisons
Compared 5% of the time.
Compared 1% of the time.
Compared 6% of the time.
Compared 9% of the time.
Compared 2% of the time.
Overview
Avaya Inc. is an American multinational technology company headquartered in Santa Clara, California that provides multi-channel business communication solutions for customer & team engagement. Avaya currently services more than 95% of the Fortune 500 organizations- Asia Pacific; Caribbean, Latin America; Europe, Middle East & Africa; Middle East & Africa and United States and Canada. In 1995, the company that would become Avaya was a part of Lucent Technologies. Before that it had been a part of AT&T.Microsoft was founded by Bill Gates and Paul Allen on April 4, 1975, to develop and sell BASIC interpreters for Altair 8800. It rose to dominate the personal computer operating system market with MS-DOS in the mid-1980s, followed by Microsoft Windows. The company's 1986 initial public offering, and subsequent rise in its share price, created three billionaires and an estimated 12,000 millionaires from Microsoft employees. Since the 1990s, it has increasingly diversified from the operating system market and has made a number of corporate acquisitions. In May 2011, Microsoft acquired Skype Technologies for $8.5 billion in its largest acquisition to date.
Sample Customers
Avaya Aura: San Jose Earthquakes, Landmark Bank, InterContinental Davos, Tata Technologies, Sun Life Financial, SR Technics, Gepin Contact, Hampshire County Council, Niagara College, BC Hydro
Avaya ACE: Florida Hospital
Avaya Flare Experience: HomeChoice, Bell Centre, ReSource POS, Ballantyne Strong, Thanachart Bank, Landmark Bank, St George Bank, MOBITECHS, Pan Pacific Hotels Group, Lancashire Constabulary, Hillarys Blinds, Bank Mega
Avaya one-X: Arkadin, Linamar, Sochi 2014 Olympic Winter Games, Tata Technologies, Madison County Schools, I.R.I.S. Group, Zahlke, Alliance Inc., TransDiesel, Sun Life Financial
Avaya Flare: ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Avaya BCM: The Agency Group
Lync Online: Adventist Health System,Cargill, and Sungard.
Lync Server: EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Microsoft 365 Business: Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Popular Solutions
Top Industries
Software R&D Company
18%
Reseller
13%
Comms Service Provider
10%
Government
8%
Software R&D Company
27%
Comms Service Provider
10%
Financial Services Firm
8%
Government
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Review 1 of 30
Technical Support
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