Avaya vs Oracle

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Avaya
Based on 13 reviews.
Oracle
Based on 1830 reviews.
Latest Research
Overview
Avaya Inc. is an American multinational technology company headquartered in Santa Clara, California that provides multi-channel business communication solutions for customer & team engagement. Avaya currently services more than 95% of the Fortune 500 organizations- Asia Pacific; Caribbean, Latin America; Europe, Middle East & Africa; Middle East & Africa and United States and Canada. In 1995, the company that would become Avaya was a part of Lucent Technologies. Before that it had been a part of AT&T.The Oracle Corporation is an American global computer technology corporation, headquartered in Redwood City, California, United States. The company primarily specializes in developing and marketing computer hardware systems and enterprise software products particularly its own brands of database management systems. In 2011 Oracle was the second-largest software maker by revenue, after Microsoft. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning software, customer relationship management software and supply chain management software.
Sample Customers
Avaya IX Contact Center: RSA Medical, MOBITECHS, Capita IT Services, Pan Pacific Hotels Group, Maccabi Healthcare Services, SR Technics, Hampshire County Council, Severn Trent Water, SMECO, nTelos
Avaya Spaces: Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
Oracle Sales Analytics: Aegon, Government of Botswana, Xiaomi, Artron Art Group, ProVita, Irving Materials, Barcelo
Siebel Contact Center: Southwest Airlines Co., Smiles S.A., Telekom Deutschland GmbH, Turk Telekom, Contact Management Center A.S., City of Atlanta, Ricoh Europe plc., City of Atlanta, BT
Oracle Beehive: Oracle
Oracle Private Cloud Appliance: Agnitum Information Technologies, Mediacloud, Xait AS, Atos Global Managed Services, CaixaBI, ICA AB, BT Spain, Secure-24, Xait
Oracle SuperCluster: Advania, Dimension Data, Atos, Etisilat Nigeria, HDFC, Specialized Bicycle Components, Uganda Revenue Authority, iQor, United Energy, Portic Barcelona, B Logistics, Universidad Autónoma de Madrid, CSC, CNSI, REDISA
Oracle Enterprise Session Border Controller: Silkroad
Popular Solutions
Top Industries
Comms Service Provider
23%
Computer Software Company
23%
Government
9%
Media Company
7%
Computer Software Company
39%
Comms Service Provider
18%
Financial Services Firm
6%
Government
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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