Avaya vs West

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Avaya
Based on 11 reviews.
West
Top Comparisons
Overview
Avaya Inc. is an American multinational technology company headquartered in Santa Clara, California that provides multi-channel business communication solutions for customer & team engagement. Avaya currently services more than 95% of the Fortune 500 organizations- Asia Pacific; Caribbean, Latin America; Europe, Middle East & Africa; Middle East & Africa and United States and Canada. In 1995, the company that would become Avaya was a part of Lucent Technologies. Before that it had been a part of AT&T.West Corporation is a publicly traded telecommunications services provider based in Omaha, Nebraska. West Corporation operates under two segments: Communications Services and Unified Communications to provide customer contact services, conferencing services, event services and emergency call operations. Gary and Mary West co-founded WATS Marketing of America in 1978. During the first decade, West Teleservices hired thousands of employees and reached over $100 million in net proceeds.
Sample Customers
Avaya Aura: San Jose Earthquakes, Landmark Bank, InterContinental Davos, Tata Technologies, Sun Life Financial, SR Technics, Gepin Contact, Hampshire County Council, Niagara College, BC Hydro
West Holly: Ochsner Medical Center, Western Union, Utah Spine Care, Stanford Health Care, Vanderbilt Medical Center
Popular Solutions
Top Industries
Government
16%
Software R&D Company
16%
Reseller
11%
Comms Service Provider
9%
No Data Available
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
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Customer Service
Review 1 of 4
No Data Available
Technical Support
No Data Available
No Data Available
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