Avaya vs West

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Avaya
Based on 16 reviews.
West
Overview
Avaya Inc. is an American multinational technology company headquartered in Santa Clara, California that provides multi-channel business communication solutions for customer & team engagement. Avaya currently services more than 95% of the Fortune 500 organizations- Asia Pacific; Caribbean, Latin America; Europe, Middle East & Africa; Middle East & Africa and United States and Canada. In 1995, the company that would become Avaya was a part of Lucent Technologies. Before that it had been a part of AT&T.
West Corporation is a publicly traded telecommunications services provider based in Omaha, Nebraska. West Corporation operates under two segments: Communications Services and Unified Communications to provide customer contact services, conferencing services, event services and emergency call operations. Gary and Mary West co-founded WATS Marketing of America in 1978. During the first decade, West Teleservices hired thousands of employees and reached over $100 million in net proceeds.
Sample Customers
West Holly
Ochsner Medical Center, Western Union, Utah Spine Care, Stanford Health Care, Vanderbilt Medical Center
Popular Solutions
Top Industries
Educational Organization
14%
Comms Service Provider
13%
Computer Software Company
11%
Financial Services Firm
9%
No Data Available
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Technical Support
No Data Available
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