Compare Axway vs OpenText | IT Central Station

Axway Based on 11 reviews.	OpenText Based on 20 reviews.
Overview
Information Not Available	US$ $1,624. million OpenText software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms. OpenText solutions are aimed at addressing information management requirements, including the management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.
Sample Customers
Axway ProcessManager: Soci_t_ Nationale des Chemins de Fer franais (SNCF) Axway Synchrony: AIFE - Chorus, Soci_t_ Financire de Distribution (SFD) B2B, International Post Corporation, Union Nationale de Mutualit_s Socialistes, State of California, BHF-BANK, DHL, Clearstream MFT, CITIC Pacific Limited, Genzyme, AstraZeneca, Bollor_ Logistics, STET, MOgroep, Dartford Borough Council Axway Composer: State of California Axway B2Bi: Procter & Gamble, ASEAN, OneHealthPort Axway Integrator: BHF-BANK, BNP Paribas, Continental Corporation Automotive Group, Clearstream MFT, Federal Office of Information Technology, Systems and Telecommunication (FOITT), DHL, Union Nationale de Mutualit_s Socialistes, ZF Group, La Poste, Gassco, IdenTrust, Perugia Hospital, International Post Corporation, Bundesagentur fªr Arbeit (BA), IHC Health Solutions, Lenovo, Genzyme Axway Syncplicity: Siemens	OpenText Process 360: iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA) Cordys Business Operations Platform: Nationwide, Delta Technology, Export Development Canada, Rompetrol, Salt River Project Metastorm BPM: Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare Documentum: Bank for International Settlements, Postel, GSD&M, Agility Logistics, and E.ON OpenText ECM: KUKA Roboter GmbH, MAN Diesel & Turbo, FMC Technologies, Alcatel-Lucent, KHS GmbH, The Black Sea Trade and Development Bank, COMM-UNITY EDV GmbH, BwFuhrparkService GmbH, Swarovski, Hydro One, Viega OpenText Integration Center: The Mosaic Company
Popular Solutions
Axway Appcelerator 3 reviews Axway Synchrony 3 reviews Axway SecureTransport 2 reviews	Guidance Software EnCase 6 reviews Documentum 4 reviews OpenText ECM 3 reviews
Top Comparisons
IBM B2B Integrator vs. Axway Integrator Compared 34% of the time. Mule ESB vs. Axway Synchrony Compared 29% of the time. Mule ESB vs. Axway Composer Compared 70% of the time.	SharePoint vs. Documentum Compared 31% of the time. IBM FileNet vs. OpenText ECM Compared 20% of the time. Comindware Tracker vs. Cordys Business Operations Platform Compared 18% of the time.
Top Industries
Financial Services Firm 27% Transportation Company 16% Comms Service Provider 9% Insurance Company 9%	Financial Services Firm 12% Marketing Services Firm 11% Manufacturing Company 10% Comms Service Provider 9%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mauro Cauli
Managed File Transfer Specialist at a financial services firm
What is our primary use case?: We have used it since 2009, creating a new MFT platform based on it; upgraded over...
Read full review of Axway SecureTransport »
Niraj Maharjan
Senior Software Engineer at a tech services company
What is our primary use case?: I was searching for a reliable tool to develop a native mobile app for both Android...
Read full review of Axway Appcelerator »
Jiten Mistry
Delivery Module Lead at a tech services company
What is most valuable?: It is robust and flexible on new flow configurations. It provides an API for advanced...
Read full review of Axway Synchrony »
SadiqueKhan
Senior Systems Engineer at a financial services firm
What is most valuable?: A reliable scheduler Ability to run scripts on servers of most platforms: Windows, Linux,...
Read full review of Axway Automator »
SadiqueKhan
Senior Systems Engineer at a financial services firm
What is most valuable?: Creates custom reports, based on transfer data from Axway SecureTransport Sends email...
Read full review of Axway Composer »

Review 1 of 5

Henry McKelvey
Sr. Systems Engineer (R&D) at a manufacturing company
What is most valuable?: Image creation and image analysis in one program, basically for ease of use. All-in-one...
Read full review of Guidance Software EnCase »
Anonymous User
Head of Engineering Functional Design IT solutions at a transportation company
What is most valuable?: For us, it's a service delivered to our company; so we don't need to be concerned about the...
Read full review of Output Server »
lmang78264
Line Manager at a tech services company
What is our primary use case?: We have been using it internally for a number of workflows for onboarding customers...
Read full review of OpenText Process 360 »
SAP-OT-Cons
OpenText Consultant at a consultancy
What is most valuable?: The integration of a document management platform with many other applications, e.g. SAP,...
Read full review of OpenText ECM »
Anonymous User
Anonymous User at a tech vendor
What is most valuable?: In terms of sub-products/components, the most valuable features are definitely Content...
Read full review of Documentum »

Review 1 of 5

Customer Service

Jiten Mistry
Delivery Module Lead at a tech services company
Vendor support of this application is really good if you have opted for that.
Read full review of Axway Synchrony »
Vishwas Nallabelli
Architect at a tech services company
I would give technical support a rating of 9/10.
Read full review of Axway SecureTransport »
Mauro Cauli
Managed File Transfer Specialist at a financial services firm
Very good support, a high rating for onsite, phone, and web support.
Read full review of Axway SecureTransport »
Anonymous User
Tactisch Middleware beheerder at a financial services firm
I would give technical support a rating of 8/10. When we needed a consultant, he came.
Read full review of Axway Synchrony »
Sriram Varma
Director - Service Operations at a tech services company
The technical support is very good.
Read full review of Axway Synchrony »
SadiqueKhan
Senior Systems Engineer at a financial services firm
I would give technical support a rating of 4/10. It was difficult to communicate in English with this team. Only a...
Read full review of Axway Automator »

Review 1 of 6

Om Salamkayala
Digital Forensics Analyst at a security firm
We have not used tech support. We find that in the
Read full review of Guidance Software EnCase »
Dharmil Badami
Team Lead at a security firm
I haven't interacted much with tech support.
Read full review of Guidance Software EnCase »
Henry McKelvey
Sr. Systems Engineer (R&D) at a manufacturing company
Technical support is average. They perform their job well when required.
Read full review of Guidance Software EnCase »
Heath Lord
Sales Engineer at a tech consulting company
Customer Service: I would rate the service below average. This was three years ago, so maybe it has improved...
Read full review of Documentum »
lekan odukoya
Change Manager at a tech services company
Customer Service: AverageTechnical Support: Average
Read full review of Documentum »
Angus Mcintyre
VP IT Operations at RAK Ceramics
Technical support is good in parts. We have three centers. We have a center in the UAE, which is our biggest center....
Read full review of Output Server »
Anonymous User
Digital Forensic Investigator and Data Recovery Expert at a consultancy
The technical support is excellent.
Read full review of Guidance Software EnCase »
Anonymous User
Anonymous User at a tech vendor
I rate technical support 1/5. Whenever I wanted help from Dell EMC, it wasn't for trivial issues. I wanted help from...
Read full review of Documentum »
Sl832Arc321
Solution Architect / Manager Software Engineer at a financial services firm
Technical support is average.
Read full review of Documentum »
Anonymous User
Head of Engineering Functional Design IT solutions at a transportation company
The technical support is good, even excellent.
Read full review of Output Server »
Anonymous User
Director-in-Charge at a non-tech company
Perfect.
Read full review of Guidance Software EnCase »
SAP-OT-Cons
OpenText Consultant at a consultancy
High. When contacting OpenText support we always get an answer within a few hours. The technical support is also very...
Read full review of OpenText ECM »
Anonymous User
Director & Lead Consultant at a consultancy
Support is excellent, although it operates only on US and UK time zones.
Read full review of OpenText Actuate Information Hub »
Martin Rubens
Solutions Manager at a consultancy
7 out of 10.
Read full review of OpenText ECM »

Review 1 of 14

Technical Support

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