Compare Access Group vs BambooHR

Access Group

Based on 1 review.

BambooHR

Based on 31 reviews.

Sample Customers

Access PeopleXD

Bromford, Mercer, Novartis, Liberty Insurance, DCU

BambooHR

Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics

Popular Solutions

Access PeopleXD

0 reviews

BambooHR

11 reviews

Top Industries

Computer Software Company

27%

Educational Organization

10%

Hospitality Company

Energy/Utilities Company

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
IT Manager at a retailer
We use the solution for employee and manager services and person management and employee records. When it comes to...
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Review 1 of 1

ROCHELLE RAMOS
Director, Human Resources at a construction company
I use this solution for all things HR related. It was the first HRIS system that I implemented for a company of...
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Review 1 of 1

Customer Service

Anonymous User
IT Manager at a retailer
Technical support could be better.
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Review 1 of 1

Chloe Livadiotou
HR Officer at a financial services firm
I rate BambooHR support eight out of 10. Sometimes, things aren't working the way I want, so I send them emails. They...
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Tino Samardjioski
Senior Security Officer at IT Labs LLC
The customer service for this solution is good. I would rate them a five out of five.
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Francesca Theodorou
HR Associate at TICKMILL LTD
The support from BambooHR was very good. They helped us with specific questions we had and with any material we...
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Anonymous User
HR at a tech company
I would give technical support a rating of 10/10. They have great phone and email service. They also have an...
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Anonymous User
Accounting And Logistics Assistant at a pharma/biotech company
Technical support is 10/10.
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Anonymous User
Director of Finance and Administration at a philanthropy
We have only used technical support by email. If you can't put your questions into a clear format that technical...
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Anonymous User
People And Culture Coordinator at a financial services firm
Technical support is great. They are based in the US so my responses always come overnight. However, I can always...
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Anonymous User
Executive Assistant at a construction company
Technical support is great from my experience. I have only needed support twice, but I was helped very quickly.
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Anonymous User
Business Operations Manager / HR Generalist at a retailer
Amazing turnaround time. I really like that I can search for the answer first and most of the time I find my answer....
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Anonymous User
HR Business Partner at a tech vendor
Responses are always prompt and thorough. No complaints here!
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Anil Mon
Assistant Manager HR & Administration at a construction company
Technical support is very good.
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Anonymous User
Executive Assistant at a construction company
You can really only contact technical support via email. The turnaround time is 24-48 hours. I would say the service...
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Anonymous User
Generalist, People Operations at a computer software company
Technical support is moderate to high. They are usually quick to reply and keep you updated on status.
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Anonymous User
Head of HR at a tech vendor
It is a very friendly personal service and they are responsive within a day. The fact that they are in a different...
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Anonymous User
HR, Learning & Development at a tech vendor
It takes a day to get a reply. In many cases, it is possible to add some fields. For more common solutions, we are...
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Anonymous User
People Operations Manager at a tech vendor
Unknown: We haven't used the technical support yet.
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Anonymous User
Office Manager at a tech services company
Technical support is good. We have a slight delay in response due to our location and time difference. But generally,...
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Earlgarth Greaves
Principal Consultant at The Bluestone Corp
They are very friendly and knowledgeable. They are growing really fast, so there are always new people coming on...
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Anonymous User
People & Culture (HR) Manager at a transportation company
Technical support is good.
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Anonymous User
Office Manager at a manufacturing company
I rate customer support very, very high. This has been one of the stand-out aspects of using BambooHR. My company is...
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Anonymous User
Human Resource Generalist at a non-profit
Technical support is 10+!! They are outstanding!
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Anonymous User
Human Resources Manager
On a scale of 1-5, I would rate it a 6. Technical support is always efficient in getting back to me when I have an...
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Anonymous User
Sales Engineer at a tech vendor
I rate technical support 4.5/5.
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Andra-Gabriela Matei
HR at Provably Fair SRL
The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten.
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Review 1 of 24

Technical Support

No Data Available

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