Compare Barracuda Networks vs Zoho

Barracuda Networks Based on 26 reviews.	Zoho Based on 15 reviews.
Overview
Barracuda Networks, Inc. is a company providing security, networking and storage products based on network appliances and cloud services. The company's security products include products for protection against email, web surfing, web hackers and instant messaging threats such as spam, spyware, trojans, and viruses. The company's networking and storage products include web filtering, load balancing, application delivery controllers, message archiving, NG firewalls, backup services and data protection.	Information Not Available
Sample Customers
Barracuda Networks CudaSign: salesforce, Office 365, Google Aps, SharePoint, MobileIron, Redbooth	Zoho Sign: Revision Energy, Pepperstone, Proteomics Consulting, Logitek, Altus, University of Seville
Popular Solutions
Barracuda CloudGen Firewall 7 reviews Barracuda Backup 3 reviews Barracuda Web Application Firewall 3 reviews	Zoho Reports 2 reviews
Top Comparisons
Docusign vs. Barracuda Networks CudaSign Compared 77% of the time.	Docusign vs. Zoho Sign Compared 100% of the time.
Top Industries
Financial Services Firm 11% Comms Service Provider 11% Transportation Company 8% Healthcare Company 7%	Marketing Services Firm 16% Financial Services Firm 11% Retailer 9% Manufacturing Company 8%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Syed Ubaid Ali Jafri
Head of Cyber Security at KPMG Pakistan
What is most valuable?: The Anomaly-based spam detection is a very good feature of Barracuda Spam & Virus...
Read full review of Barracuda Spam and Virus Firewall »
Mohamed Othman
Network & Security Engineer at a tech services company
What is our primary use case?: I have two primary use cases, one for a bank and the other one for an operator. I...
Read full review of Barracuda Web Application Firewall »
BrianRogalski
Solutions Engineer at a tech services company
What is our primary use case?: We're using it for web filtering and blocking of sites that we don't want to allow...
Read full review of Barracuda Web Filter »
Israel Caravantes
COO at i-Track Systems Development, S.A. de C.V.
What is our primary use case?: We implement it for customers. We have some customers in Mexico who need that kind...
Read full review of Barracuda CloudGen Firewall »
Anonymous User
Systems Engineer at a university
What is most valuable?: The superior support from Barracuda in setting up, using, and helping with issues for the...
Read full review of Barracuda Backup »

Review 1 of 5

CraigWillis
Business Development Director
What is our primary use case?: We use Zoho Reports for process, organisational analysis, and improvement. This...
Read full review of Zoho Reports »

Review 1 of 1

Customer Service

Dragoslav Vasiljevic
System & Network Engineer at a financial services firm
On a scale from one to 10, my rating is an eight. Level 1 and 2 of their support are good, but if you want serious...
Read full review of Barracuda CloudGen Firewall »
Matthew McEnroe
Pre-Sales Consultant at Tarsus Cloud On Demand
Customer Service: With the level of customer service from Barracuda I would rate them an 8/10. We find them polite...
Read full review of Barracuda Load Balancer »
Tim Lillis
Sr. System Engineer at a non-tech company
Excellent. For every ticket we open, the response is very quick.
Read full review of Barracuda Backup »
Syed Ubaid Ali Jafri
Head of Cyber Security at KPMG Pakistan
Best.
Read full review of Barracuda Spam and Virus Firewall »
Taradutt Pant
Founder at let's-ConnectIndia
I would say technical support is lacking. They don't have strong technical support; their abilities are not so good....
Read full review of Barracuda CloudGen Firewall »
Matthew McEnroe
Pre-Sales Consultant at Tarsus Cloud On Demand
Customer Service: With the level of customer service from Barracuda I would rate them an 8/10. We find them polite...
Read full review of Barracuda Web Filter »
Richard Snel
Automation Specialist at a tech services company
Support is really great as we are a a diamond partner.
Read full review of Barracuda CloudGen Firewall »
Luciano Morales
IT Infrastucture - Cloud Admin at Primary S.A.
Customer Service: Nil, here in Argentina, the distributor was limited to providing the price of the product. We had...
Read full review of Barracuda CloudGen Firewall »
Anonymous User
Systems Engineer at a university
Better than a 10 out of 10. Their support is absolutely the best in the business.
Read full review of Barracuda Backup »
Anonymous User
Director of Systems Infrastructure at a tech vendor
Their technical support is great.
Read full review of Barracuda Web Application Firewall »
MaheshMashalkar
Account Manager
Awareness about the product is limited to the OEM technical team, though the product is fantastic.
Read full review of Barracuda CloudGen Firewall »
SecurityEng850
Security Engineer at a tech services company
Customer Service: 5/10. Technical Support: 7/10.
Read full review of Barracuda CloudGen Firewall »
Anonymous User
Sr ICT Consultant at ditp
Customer Service: I’ve been in IT for nearly 40 years, and I’ve had my share of dealings with “service/support...
Read full review of Barracuda CloudGen Firewall »
Anonymous User
Director of IT at Superfeet Worldwide Inc.
The technical support is good.
Read full review of Barracuda CloudGen Firewall »
Anonymous User
IT Consultant - Network Admin at a financial services firm
Customer Service: 9/10. Technical Support: 9/10.
Read full review of Barracuda CloudGen Firewall »
Anonymous User
Operations Manager at a tech services company
I did not have any direct experience with technical support.
Read full review of Barracuda Backup »
Israel Caravantes
COO at i-Track Systems Development, S.A. de C.V.
When we buy the device for the customer, we buy the Enhanced Support, the extended support contract, 24/7 support....
Read full review of Barracuda CloudGen Firewall »
Mohamed Othman
Network & Security Engineer at a tech services company
Best support I have ever seen. I have experience with several products and their support. Barracuda support is very...
Read full review of Barracuda Web Application Firewall »
IT432a5D
IT Security Administrator at a tech services company
Technical support is very good.
Read full review of Barracuda Web Application Firewall »
NetworkAdmin77
Network Administrator at a software R&D company
I would rate the technical support nine out of 10.
Read full review of Barracuda CloudGen Firewall »
BrianRogalski
Solutions Engineer at a tech services company
We were in touch with tech support in our attempts to move Barracuda to our new platform, unsuccessfully. I would...
Read full review of Barracuda Web Filter »

Review 1 of 21

Mark Thurman
Director
Customer Service: Excellent. the support team have been very helpful, on one occasion even writing a particularly...
Read full review of Zoho Reports »
Anonymous User
Skip Tracer | 10+Years Specializing in Unclaimed Money | Find Unclaimed Money | Finding Heirs at AURFS Pty Ltd trading as Money Catch
Customer Service: As a paid user the wait is usually around 48 hrs, it would be great as a paid user to always be...
Read full review of Zoho CRM »
Anonymous User
Business Analyst at a retailer
Customer Service: Customer service is a 4/5. They will answer your questions quickly, and generally provide helpful...
Read full review of Zoho Reports »
Anonymous User
Web Marketing
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Zoho Reports »
CraigWillis
Business Development Director
There is a good support portal. Questions are answered quickly. Their team is happy to jump on a WebEx to help you...
Read full review of Zoho Reports »
Anonymous User
Client Partner at a tech company
Customer Service: Only chat is available, connecting over the phone is impossible. Some of the questions I had...
Read full review of Zoho CRM »
Anonymous User
CEO at a consultancy
Customer Service: 5 out of 5 Technical Support: 4 out of 5
Read full review of Zoho CRM »
Fabio Bilicki
IT Manager at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Zoho Reports »
Anonymous User
Lead, Marketing Research & CRM Activities at a tech services company
Customer Service: It's poor. Technical Support: Poor, as they don't answer you call or emails at first your first...
Read full review of Zoho CRM »
Anonymous User
Sales & Marketing Account Manager
Customer Service: It was very good, quick, and efficient. Technical Support: It was very good, quick, and efficient.
Read full review of Zoho Campaigns »
user34323
MSc student at a university
Customer Service: I don't remember even needing to use customer service so I cannot comment here. Technical Support:...
Read full review of Zoho Reports »

Review 1 of 11

Technical Support

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