BMC vs Freshworks

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
BMC
Based on 129 reviews.
Freshworks
Based on 11 reviews.
Overview
BMC Software, Inc. is an American company specializing in business service management software. Headquartered in Houston, Texas, BMC develops, markets and sells software used for multiple functions, including IT service management, data center automation, performance management, virtualization lifecycle management and cloud computing management. The name "BMC" is taken from the surnames of its three founders Scott Boulette, John Moores, and Dan Cloer.
Information Not Available
Sample Customers
BMC Remedy Asset Management: Scripps Networks
BMC Numara Track-It!: Florida Hospital, Mitchell International
BMC Helix Discovery: Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
BMC Helix Remedy: Brookfield, HealthSouth Corporation, Lockheed Martin Aeronautics, Mercator, SAP, Stanford University
BMC FootPrints Service Core: Cast & Crew
BMC Remedyforce: Design Within Reach, Dex Media, DHHS, News UK, Pervasive Software, Mitchell International, Sysmex Corporation, Ameritas, Lumen 21
Freshdesk: Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshservice: Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
Popular Solutions
Top Comparisons
Compared 49% of the time.
Compared 38% of the time.
Compared 11% of the time.
Compared 13% of the time.
Top Industries
Financial Services Firm
23%
Marketing Services Firm
11%
Healthcare Company
9%
Comms Service Provider
7%
Financial Services Firm
18%
Retailer
11%
Software R&D Company
10%
Manufacturing Company
9%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 30
Review 1 of 7
Technical Support
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