BMC vs Freshworks

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
BMC
Based on 164 reviews.
Freshworks
Based on 11 reviews.
Top Comparisons
Compared 0% of the time.
Compared 2% of the time.
Compared 1% of the time.
Compared 2% of the time.
Overview
BMC Software, Inc. is an American company specializing in business service management software. Headquartered in Houston, Texas, BMC develops, markets and sells software used for multiple functions, including IT service management, data center automation, performance management, virtualization lifecycle management and cloud computing management. The name "BMC" is taken from the surnames of its three founders Scott Boulette, John Moores, and Dan Cloer.
Information Not Available
Sample Customers
BMC Remedy Asset Management: Scripps Networks
BMC Track-It!: Florida Hospital, Mitchell International
BMC Helix Discovery: Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
BMC Helix ITSM: Brookfield, HealthSouth Corporation, Lockheed Martin Aeronautics, Mercator, SAP, Stanford University
BMC FootPrints Service Core: Cast & Crew
BMC Remedyforce: Design Within Reach, Dex Media, DHHS, News UK, Pervasive Software, Mitchell International, Sysmex Corporation, Ameritas, Lumen 21
Freshdesk: Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshservice: Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
Popular Solutions
Top Industries
Software R&D Company
38%
Financial Services Firm
11%
Comms Service Provider
8%
Manufacturing Company
6%
Healthcare Company
12%
Retailer
11%
Comms Service Provider
10%
Newspaper
10%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 30
Review 1 of 7
Technical Support
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