BMC vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
BMC
Based on 164 reviews.
Zendesk
Based on 51 reviews.
Top Comparisons
Compared 1% of the time.
Compared 2% of the time.
Compared 4% of the time.
Compared 2% of the time.
Overview
BMC Software, Inc. is an American company specializing in business service management software. Headquartered in Houston, Texas, BMC develops, markets and sells software used for multiple functions, including IT service management, data center automation, performance management, virtualization lifecycle management and cloud computing management. The name "BMC" is taken from the surnames of its three founders Scott Boulette, John Moores, and Dan Cloer.
Information Not Available
Sample Customers
BMC Helix ITSM: Brookfield, HealthSouth Corporation, Lockheed Martin Aeronautics, Mercator, SAP, Stanford University
BMC FootPrints Service Core: Cast & Crew
BMC Remedyforce: Design Within Reach, Dex Media, DHHS, News UK, Pervasive Software, Mitchell International, Sysmex Corporation, Ameritas, Lumen 21
Zendesk: Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Popular Solutions
Top Industries
Software R&D Company
38%
Financial Services Firm
10%
Comms Service Provider
8%
Manufacturing Company
6%
No Data Available
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
No Data Available
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
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