Compare Board International vs Zoho

Board International

Based on 35 reviews.

Zoho

Based on 174 reviews.

Latest Research

Buyer's Guide

Board vs. Zoho Analytics

March 2024

Zoho Analytics vs. Board

Updated: March 2024

Buyer's Guide

Board vs. Zoho Analytics

March 2024

Board vs. Zoho Analytics

Updated: March 2024

Sample Customers

Board

Coca-Cola, Puma, Desigual, Ricoh, KPMG, H&M, Groupe SEB

Zoho Analytics

Suzuki, American Pacific Mortgage, KPMG, Air Canada, University of Michigan, BricozOr, WorldWide Express, The University of Melbourne, Novartis, SAIC

Popular Solutions

3 reviews

30 reviews

12 reviews

17 reviews

Top Industries

Computer Software Company

13%

Comms Service Provider

11%

Financial Services Firm

Manufacturing Company

Educational Organization

62%

Computer Software Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Adnane BAAHMED
Project Manager at FASTCUBE
The solution is used for financial purposes and HR.
Read full review of Board »

Review 1 of 1

Yogesh Kumar Mali
Managing Director at ALPHA LABS TECH PVT LTD
We are an IT services company. We run projects, create milestones and tasks, assign users to tasks, and the project...
Read full review of Zoho Projects »
Yogesh Kumar Mali
Managing Director at ALPHA LABS TECH PVT LTD
We use Zoho Analytics to combine the different data sources of things like CRM Analytics and CRM Projects Creator...
Read full review of Zoho Analytics »
Sagar Gaikwad
Sr Business Application Developer on Zoho Platform. at Tech Worriors

Read full review of Zoho Sprints »
Anonymous User
Product Manager at a computer software company
We use the product for transaction emails like OTP , welcome emails and other notification emails
Read full review of ZeptoMail »
Mohd Raza Raza
Account Executive at Savex Technologies Pvt Ltd
Zoho CRM is a flexible solution where we can add pipeline details.
Read full review of Bigin by Zoho CRM »

Review 1 of 5

Customer Service

Adnane BAAHMED
Project Manager at FASTCUBE
In comparison to the support team of other solutions, the support team of the Board is good.
Read full review of Board »
Shivani Pandey
Consultant at Veear Analytics pvt limited
We have had a good experience with customer service and support. They helped us solve an issue that we had at the time.
Read full review of Board »
Anonymous User
Software and Services Executive at a university
Customer Service: Very high level of customer service. Technical Support: Excellent
Read full review of Board »
Anonymous User
Senior Consultant at a tech vendor
BOARD has been very supportive, though we still have to find a way to extract as much knowledge from them as...
Read full review of Board »
Anonymous User
Financial Analyst at a government
The person that we worked with, Roberto, understood what we needed and helped us when we had questions. We felt at...
Read full review of Board »
Anonymous User
Financial Analyst at a energy/utilities company
They're amazing, how quickly they respond and how well they partner with you.
Read full review of Board »
Chang Geng
Junior Consultant at a tech services company
I get support from Board's headquarters every week. I get the answers from them. We go through the troubleshooting...
Read full review of Board »
Anonymous User
Budget Officer at a government
Excellent. We've only done it through their online technical support, but we have had where we couldn't just solve it...
Read full review of Board »
Anonymous User
Sales Operations Specialist at a non-tech company
The support from the BOARD team and their consultants is great. Whenever I use technical support, they are good.
Read full review of Board »
Anonymous User
Consultant at a consultancy
There is room for improvement. In the beginning there was a struggle reaching the right person, especially in the...
Read full review of Board »
Sumanth NR
Senior Software Engineer at Simbus Technologies
Board's technical support is very good.
Read full review of Board »
Anonymous User
Budget & Performance Analyst
Customer Service and Technical Support have been great.We haven't had issues very often, but when we have, the fixes...
Read full review of Board »
Anonymous User
Manager at a tech services company
Their support was good. They got back to us and helped us immediately. I can't complain.
Read full review of Board »
Anonymous User
Senior Business Analyst at a government
We have used technical support but not in the last couple or three years. We've had them come in and do training. The...
Read full review of Board »
Anonymous User
Business Analyst at a transportation company
Customer Service: Customer service is 10/10. Technical Support: Technical support is 10/10.
Read full review of Board »
Anonymous User
Manager MIS at a healthcare company
My analysts have used the technical support. Sometimes they have felt like they did not receive the answer that they...
Read full review of Board »
Anonymous User
Financial Manager at a hospitality company
Sometimes, support takes a lot of time. The issues are not fixed in a day. It can take three or four days, so we have...
Read full review of Board »
Anonymous User
BI Developer at a healthcare company
I've been using BOARD for around three years. And I think I'm very comfortable with it. The help desk has been very,...
Read full review of Board »
Anonymous User
Group Controller
We needed technical support and customer service few times, and had good results.
Read full review of Board »
Anonymous User
VP of Professional Services at a tech services company
BOARD technical support is knowledgeable and helpful.
Read full review of Board »
Anonymous User
Director of FPNA at a healthcare company
We have not used technical support, because we are dealing with a third-party vendor.
Read full review of Board »
Anonymous User
Finance Manager at a manufacturing company
We work closely with our BOARD technical team. I am happy with the level of service that we receive from BOARD.
Read full review of Board »
Bob Gill
Principle Architect at a tech services company
With the combination of 24/7 global support and their community, there was great customer service, tech support, and...
Read full review of Board »
Anonymous User
BI Developer at a retailer
It is hard because we are not speaking on the phone. We are going back and forth with emails, and I think it is...
Read full review of Board »

Review 1 of 24

Jayesh Bhandari
Group IT Head at Ashapura Minechem Ltd
Zoho CRM's technical support has a fast response time.
Read full review of Zoho CRM »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
The support for Zoho Mail could be better for the setup. However, we rarely have problems with the solution. I rate...
Read full review of Zoho Mail »
SHEHBAZ HUSSAIN
Certified Consultant/self employed at FAIRCHANCE FOR CRM
When you have questions, Zoho support will send the solution via email within 24 hours.
Read full review of Zoho Projects »
Sagar Gaikwad
Sr Business Application Developer on Zoho Platform. at Tech Worriors
I contacted Zoho's support team during my entry-level time period. Zoho used to explain all their products. They...
Read full review of Zoho Commerce »
Babatunde-Olugbode
Technical presales engineer at Avetium Consult Ltd
The customer service and support is not good.
Read full review of Zoho Desk »
Onur Anlargu
Co-Founder at Nordo
I had reached out to the support team several times. They are very, very kind and they try to help every customer and...
Read full review of Zoho Desk »
Matheus Ferraz
CRM Team Leader at a tech company
When we contact support, sometimes it takes two to three days or even more to get a satisfying answer. It is...
Read full review of Zoho Campaigns »
Laban Kipngeno
Network Security and Data Specialist at JW Seagon
We get good support from Zoho India but it would be good if they can improve on the language.
Read full review of Zoho Projects »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Zoho Vault's technical support is good.
Read full review of Zoho Vault »
Saad Butt
Zoho CRM Consultant at Institute of Project Management
The support team's responsiveness and quickness proved invaluable when I was integrating Zoho Recruit with Zoho...
Read full review of Zoho Recruit »
Deepa Govind
Zoho Product Consultant, Solution Architect, Creator Trainer at Homepreneur
I am a developer, and I have come across client requirements that will challenge the capabilities of the platform....
Read full review of Zoho Creator »
Babatunde-Olugbode
Technical presales engineer at Avetium Consult Ltd
The customer service and support are not good. A client reached out to them and they didn't get any good response.
Read full review of Zoho Mail »
StevenParker
CEO at a non-tech company
We can easily find documentation and videos on the Internet in case of any queries. We can resolve most of the cases...
Read full review of Zoho CRM Plus »
AdemolaOlamide
Business Development Manager at Computer Learning centre
The technical support for Zoho CRM is good.
Read full review of Zoho CRM »
Anonymous User
Information Security Analyst at a computer software company
I don't remember them being bad. I can't think of any instances in which they were amazing. I don't even know if we...
Read full review of Zoho Sign »
Syed Ismail Shah
Senior Zoho Developoer at Techloyce
We can easily solve and manage issues with Zoho Creator.
Read full review of Zoho Creator »
Anonymous User
Zoho Developer and Consultant at a consultancy
Customer support is not too bad. They're not the best, either. There is definitely room for improvement with them....
Read full review of Zoho Creator »
Hameez Tariq
Senior ZOHO Consultant at self-employed
Technical support from Zoho is not very good. They do not hire the right people to help. It takes three to four days...
Read full review of Zoho Projects »
Anonymous User
Business Analyst at a retailer
Customer Service: Customer service is a 4/5. They will answer your questions quickly, and generally provide helpful...
Read full review of Zoho Analytics »
Anonymous User
Web Marketing
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Zoho Analytics »
Anonymous User
Product Manager at a computer software company
Support is good. I rate the support team an eight and a half out of ten. Any issues or queries I raise get resolved...
Read full review of ZeptoMail »
Anonymous User
Client Partner at a tech company
Customer Service: Only chat is available, connecting over the phone is impossible. Some of the questions I had...
Read full review of Zoho CRM »
Anonymous User
Commercial Mortgage Associate at a financial services firm
I have not contacted them.
Read full review of Zoho Creator »
Clinton Powell
Recruitment Lead at Muse Consultancy Services
Their technical support is outstanding. Zoho's got something like 50 million customers. I've never had to phone them....
Read full review of Zoho Recruit »
Mohd Raza Raza
Account Executive at Savex Technologies Pvt Ltd
The tool's support is good compared to other tools.
Read full review of Zoho Mail »
Saurabh Dosar
Presales Manager at a tech services company
We've never had to deal with technical support. I can't speak to how helpful or responsive they are.
Read full review of Zoho CRM »
Anonymous User
Director
Customer Service: Excellent. the support team have been very helpful, on one occasion even writing a particularly...
Read full review of Zoho Analytics »
Anonymous User
Sales & Marketing Account Manager
Customer Service: It was very good, quick, and efficient. Technical Support: It was very good, quick, and efficient.
Read full review of Zoho Campaigns »
Anonymous User
CEO at a consultancy
Customer Service: 5 out of 5 Technical Support: 4 out of 5
Read full review of Zoho CRM »
MoustafaElSayed
Marketing and digital transformation manager at Red Real Estate Domain
We struggled with technical support but have managed our way through it by using a consultant here in Egypt.
Read full review of Zoho CRM »

Review 1 of 30

Technical Support

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