Compare Boomi vs Seeburger

Boomi

Based on 41 reviews.

Seeburger

Based on 37 reviews.

Latest Research

Buyer's Guide

Boomi AtomSphere Integration vs. SEEBURGER Business Integration Suite

March 2024

SEEBURGER Business Integration Suite vs. Boomi AtomSphere Integration

Updated: March 2024

Buyer's Guide

Boomi AtomSphere Integration vs. SEEBURGER Business Integration Suite

March 2024

Boomi AtomSphere Integration vs. SEEBURGER Business Integration Suite

Updated: March 2024

Sample Customers

Boomi AtomSphere Integration

DocuSign Inc., Innotas, Certent, Renesas Electronics America (REA), Kelly-Moore Paints, Mindjet, City of McKinney, Ritchie Bros. Auctioneers (RBA), Daylight Transport, A10 Networks

Boomi AtomSphere API Management

Avalara, Cornell University, Dropbox

SEEBURGER Business Integration Suite

Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza

Popular Solutions

Boomi AtomSphere Integration

12 reviews

Boomi AtomSphere API Management

5 reviews

Boomi AtomSphere Master Data Hub

3 reviews

SEEBURGER Business Integration Suite

4 reviews

Top Industries

Computer Software Company

18%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Computer Software Company

16%

Financial Services Firm

15%

Manufacturing Company

13%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Pratibimb Dwivedi
Director at HumanAI
We use the solution to integrate enterprise-grade applications. For example, SuccessFactors is one, and it can be...
Read full review of Boomi AtomSphere Flow »
Jason Hale
Solution Architect at Waikato Regional Council
We use the solution to maintain the state of the database in two different places. We run Events on one database and...
Read full review of Boomi AtomSphere API Management »
Tharun Gullapalli
Dell Boomi Developer at Infosys
We have some shell companies that send data from one organization to another. This data type will be coming to a...
Read full review of Boomi AtomSphere Master Data Hub »
RamAlla
Senior Manager, Integration Operation at ManpowerGroup
We use Boomi for integration. I manage the Boomi team at my company.
Read full review of Boomi AtomSphere Integration »

Review 1 of 4

AndrewHill
Integration Team Lead at Wincanton
We are a third-party logistics company. We work for a lot of people. We've got SEEBURGER Business Integration Suite...
Read full review of SEEBURGER Business Integration Suite »

Review 1 of 1

Customer Service

Manoj Satpathy
Assistant consultant at vvolve management consultants
The solution's technical support is good. The solution's technical support is customer-friendly. The solution's...
Read full review of Boomi AtomSphere API Management »
Berniem Elfrink
Solutions Architect at DXC Technology
We have a tight relationship with Boomi. We get support from Boomi then pass it on to our clients. The support they...
Read full review of Boomi AtomSphere Integration »
Jason Hale
Solution Architect at Waikato Regional Council
We had got a proof of concept before we actually bought the solution. We had a support person we could contact...
Read full review of Boomi AtomSphere API Management »
Manoj Satpathy
Assistant consultant at vvolve management consultants
We have used technical support in the past. They could be improved a bit.
Read full review of Boomi AtomSphere Integration »
Subhajit Bhattacharjee
Lead Consultant at Itcinfotech
The customer support is quite good. We have a hotline for immediate support and an email ID to communicate with...
Read full review of Boomi AtomSphere Integration »
Srija Vadem
Data Integration Engineer at Hathority
When we are having an issue with Boomi AtomSphere Master Data Hub we raise a ticket to the support. We then will...
Read full review of Boomi AtomSphere Master Data Hub »
Hari Kathireshan
Sr PHP Developer at GE
I rate the technical support an eight out of ten.
Read full review of Boomi AtomSphere Integration »
Berniem Elfrink
Solutions Architect at DXC Technology
I have had no issues with the product to contact the technical support team.
Read full review of Boomi AtomSphere Integration »
Ajit Handa
IT Manager at Global Shipping & Logistics LLC (GSL)
The support team is very good, and not like other companies. Other companies like them give support, but they take...
Read full review of Boomi AtomSphere Master Data Hub »
Pratibimb Dwivedi
Director at HumanAI
We contacted tech support in 2016 when we were new to the tool. Otherwise, the documentation and online community are...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Self Employed/Independent at a consultancy
No experience yet with their customer service and technical support.
Read full review of Boomi AtomSphere Integration »
Anonymous User
CEO at a consultancy
My team and I have interacted with the solution's technical support. Six months ago, I would have rated the technical...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Architect at a recreational facilities/services company
The technical support services are good in terms of diverse community support. However, there could be better...
Read full review of Boomi AtomSphere Integration »
Hichem Staali
Technical Director at a tech services company
Our relationship with Dell Boomi technical support is very good and we go to them when needed. However, we have a lot...
Read full review of Boomi AtomSphere Integration »
Anonymous User
Senior architect at a tech vendor
The technical support is fast and knowledgeable. It is a good service, we did not have any challenge.
Read full review of Boomi AtomSphere Flow »
Anonymous User
Specialist - Enterprise Integration at a tech services company
Technical support was good.
Read full review of Boomi AtomSphere Integration »
Venkat Mylavarapu
Dell Boomi Integration Architect at Saidni
The technical support for this solution is very good.
Read full review of Boomi AtomSphere Integration »
Anonymous User
System Analyst / Programmer at a logistics company
I would give technical support a rating of 8/10.
Read full review of Boomi AtomSphere Integration »
Anonymous User
Head of Integration and NetSuite DUs at a outsourcing company
Technical support is excellent. They are quite prompt. They have free of cost as well as paid support.
Read full review of Boomi AtomSphere Integration »
Anonymous User
CTO at a computer software company
The technical support is good, both the direct support from the company and the community support as well.
Read full review of Boomi AtomSphere Integration »
Anonymous User
Integration Solution & Platform Specialist at a manufacturing company
I believe they still have a long way to go before they can compete with the other products. They're quite helpful in...
Read full review of Boomi AtomSphere Integration »
Anonymous User
Supervisor, Application Development & Integration at RSM US LLP
Technical support, through support tickets and the Community Forum, is relatively responsive. Our organization has...
Read full review of Boomi AtomSphere Integration »
Hichem Staali
Technical Director at a tech services company
The project was big within a complex environment but the results were good.
Read full review of Boomi AtomSphere Master Data Hub »
RamAlla
Senior Manager, Integration Operation at ManpowerGroup
The technical support is good, albeit a bit expensive. We used to have professional services but now manage it...
Read full review of Boomi AtomSphere Integration »
Xiaoqing Zou
Integration developer at Blackwoods
I've had positive experiences with the tech support team. They respond quickly, especially with the initial response...
Read full review of Boomi AtomSphere Integration »
Anonymous User
Dell Boomi Atomsphere, Jitterbit, Lotus Notes Lead / Analyst/ Technical Manager at a tech services company
I would give technical support a rating of 10/10.
Read full review of Boomi AtomSphere Integration »
Anonymous User
Digital Challenger at a tech services company
Because I don't use Boomi myself, I have never been in contact with them directly for any technical issues. The...
Read full review of Boomi AtomSphere Integration »
Anonymous User
CTO at a healthcare company
I worked with people from their technical support on the initial onboarding. It's reasonable in terms of the amount...
Read full review of Boomi AtomSphere Integration »
Anonymous User
Enterprise Integration Architect - DevSecOps
Boomi's technical support depends on the level you take - currently, we get a good response because we took high-end...
Read full review of Boomi AtomSphere Integration »
Anonymous User
Chief Technology Officer - CTO at a tech services company
We haven't contected technical support yet. Currently, I'm speaking with the team at Deel EMC who have helped me here...
Read full review of Boomi AtomSphere Integration »

Review 1 of 30

Choon Hwa Khoh
Head of Product Test at ams AG
Technical support has been helpful and responsive.
Read full review of SEEBURGER Business Integration Suite »
VARUNKUMAR
Mgr Value Chain Integration/EDI at a non-tech company
Technical support has been great. They resolve our issues very fast. We are satisfied with the level of support we...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Enterprise & Tech Ops Hosting Svcs at a pharma/biotech company
We have the Premium Support and we pay extra for that, and it gives us access to their engineers. It also requires...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
EDI Competency Manager North America at a retailer
Everything is done though a ticket system. It works with a few ping-pongs of emails. The support team is...
Read full review of SEEBURGER Business Integration Suite »
Maman89321
Materials Management Team Lead at a university
When I log a ticket, they come back within half-an-hour to an hour, either by email or I'll get a call. I maybe have...
Read full review of SEEBURGER Business Integration Suite »
Richard LeBris
Sr. Software Engineer at a retailer
The technical support is excellent. I reach out to the service desk in Germany and normally get a reply within a day....
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
EDI Competency Manager North America at a retailer
Technical support is good. The person who answers your ticket is the person who is going to solve it. They don't...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Director, Application Development at a retailer
Technical support has always been great.
Read full review of SEEBURGER Business Integration Suite »
Evan Meyer
Application Manager - EDI at a transportation company
Technical support is located in Germany and there are different levels of support you can pay for. Regardless of your...
Read full review of SEEBURGER Business Integration Suite »
Lori Knox
IT Business Analyst at a manufacturing company
With respect to support, it's best-of-breed for me. I still get to work with my American counterparts at SEEBURGER,...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Senior Integration Analyst at a manufacturing company
Technical support was pretty good and had a fast turnaround.
Read full review of SEEBURGER Business Integration Suite »
Nigel Mills
Team Lead at a transportation company
I had to raise one ticket during the implementation, and I was using it as a test, really, to see how ticketing...
Read full review of SEEBURGER Business Integration Suite »
Ruben Alvarez
EDI Analyst at Faurecia
The support is good. There is an issue in that sometimes I try to send all the information in my first email, such as...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Business Analyst Manager at a healthcare company
Technical support is fine. We log a ticket and we get some kind of response back. It's different from what we used to...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Integration Analyst at a tech services company
I would give technical support a rating of 7/10.
Read full review of SEEBURGER Business Integration Suite »
Richard Lehane
Head of IT at a pharma/biotech company
We have had no problems with tech support. Their response time and knowledge of issues is good.
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Systems Architect EDI/B2B at a tech services company
Technical support has been varied through the years. As SEEBURGER has grown, they have made changes to the tech...
Read full review of SEEBURGER Business Integration Suite »
AndrewHill
Integration Team Lead at Wincanton
Their technical support is okay. It doesn't blow you away. They will come back with an answer. It won't be the answer...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Corporate Director of IT at Flexfab
We use their consultant services and they're excellent.
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
SAP Global EDI Lead at a construction company
Technical support team's response time is excellent. I have had no complaints.
Read full review of SEEBURGER Business Integration Suite »
Oliver Rupprecht
IT Business Integration at ams OSRAM
We have a 24/7 maintenance and support contract with SEEBURGER, which includes software updates as well as technical...
Read full review of SEEBURGER Business Integration Suite »
Reviewer98345
Analyst at a retailer
Once you get someone assigned, they're reasonably good. It varies. Sometimes you get someone who seems quite junior...
Read full review of SEEBURGER Business Integration Suite »
Giridhar Duvvuru
Director at Mylan Inc.
We have only requested technical support a couple of times. We haven't faced any issues with them. They are very good.
Read full review of SEEBURGER Business Integration Suite »
Naresh Shetty
Integration Specialist at a logistics company
One thing we need is more support. Sometimes we get stuck on the support because they've not got not many experienced...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
EDI Manager at a transportation company
I would rate their support an eight out of ten. Sometimes they are very fast to respond to things that aren't...
Read full review of SEEBURGER Business Integration Suite »
Michael Osiecki
Partner For Experience & E-Business at a retailer
If I just look at the consultant we have who is dedicated to our company, he's awesome; great. There are some...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
VP Digital Services at a tech services company
Tech support is pretty good. We have a Premium Support package, so they respond pretty quickly to us. They have...
Read full review of SEEBURGER Business Integration Suite »
Jay Thakkar
Senior Integration Analyst at Ingram Micro Inc.
SEEBURGER support is doing a decent job. We are not using any of their standard solutions. All the solutions we have...
Read full review of SEEBURGER Business Integration Suite »
Reviewer972354
Software Engineer at a financial services firm
Since the very beginning of the relationship between my organization and SEEBURGER, they have been solid for...
Read full review of SEEBURGER Business Integration Suite »
Lori Knox
IT Business Analyst at a manufacturing company
I know my colleague in Germany values the technical support greatly. But the system works so well that he generally...
Read full review of SEEBURGER Business Integration Suite »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.