Broadcom vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Broadcom
Based on 1873 reviews.
ServiceNow
Based on 189 reviews.
Latest Research
Clarity SM vs. ServiceNow
Updated: May 2021
Overview
Broadcom Corporation is an American fabless semiconductor company in the wireless and broadband communication business. The company is headquartered in Irvine, California. Broadcom was founded by a professor-student pair Henry Samueli and Henry T. Nicholas III from the University of California, Los Angeles in 1991. In 1995, the company moved from its Westwood, Los Angeles, office to Irvine, California. In 1998, Broadcom became a public company on the NASDAQ exchange and now employs approximately 11,750 people worldwide in more than 15 countries.ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
DX Infrastructure Manager: CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
DX Spectrum: National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
CA Unified Communications Monitor: BBVA Compass
Symantec Server Management Suite: Amway (China) Co. Ltd., Barnabas Health, Cabela's Inc., College of Science, Technology, and Applied Arts of Trinidad and Tobago (COSTAATT), Comparex, DHL Hub Leipzig GmbH, GaVI GmbH, Helvetia Versicherungen, Kwizda Holdings GmbH, NASDAQ OMX Group Inc., Ningbo Municipal Yinzhou District No.2 Hospital, Shanghai Pudong International Container Terminals Co. Ltd., Travelport, University of Oxford
Symantec Asset Management Suite: Amway (China) Co. Ltd., Barnabas Health, Cabela's Inc., Carrington Holding Company, Comparex, ForceTEC Co. Ltd., Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Johnson County Community College, Molina Healthcare Inc., Office of the Senator for Education and Science, Pima Community College, TIVIT, Travelport
CA Asset Portfolio Management: First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia
CA MICS Resource Management: Sky, FTA, Algar, L'Oreal
Clarity SM: Banco G&T Continental City of Perth, FEMSA, Fujitsu, Manpower, Muslim Commercial Bank - MCB, Punjab National Bank, Santa Clara County Social Services, Stefanini
Broadcom Clarity PPM: Toyota Financial Services, GameStop, Polycom, Sky, Qantas, Cox Enterprises, Banco Mercantil, Borealis
Rally Software: Physicians Mutual, Harvard Pilgrim HealthCare, Editora Abril, Tata Communications, Level 3 Communications, Seagate, TomTom, Philips, Hiscox, Physicians Mutual, MYOB
CA Process Automation: Unum, HCL Technologies, Logicalis
CA Plex: Vodafone Turkey, State of Oregon, DHL, Rogers Communication
ServiceNow: AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
ServiceNow Now Platform: experian, beachbody, health partners
Loom Systems: Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
ServiceNow IT Operations Management: servicenow, TransAlta, NATS, Symantec
ServiceNow Orchestration: experian, BEACHBODY, HealthPartners, Banosoft
ServiceNow IT Business Management: Proximus, UNT SYSTEM, SAP SuccessFactors
ServiceNow Discovery: York, National Grid, DXC Technology, experian, BEACHBODY
ServiceNow CMDB: Wayfair, Siemens, Allianz, Experian, Vitas Healthcare
Popular Solutions
Top Industries
Computer Software Company
29%
Comms Service Provider
17%
Financial Services Firm
11%
Government
5%
Computer Software Company
32%
Comms Service Provider
14%
Financial Services Firm
8%
Government
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 5
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.