Compare CA Technologies vs Forcepoint

CA Technologies Based on 1561 reviews.	Forcepoint Based on 14 reviews.
Overview
CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. Learn more at www.ca.com.	Information Not Available
Sample Customers
CA DataMinder [EOL]: Datotel, Logicalis, RagingWire, Sicredi	Forcepoint Data Loss Prevention: Alphawest, Betsson, Cellcom Israel Ltd., Chelsea & Westminster Hospital, Confartigianato Vicenza, EverBank, Finansbank, iGATE, Landa Digital Printing, Northern California Bank, Reliance Capital, Remosa, Toyota, Scavolini, Zim Integrated Shipping Services
Popular Solutions
CA Agile Central 65 reviews Automic Workload Automation 64 reviews CA PPM 59 reviews	Forcepoint Web Security 10 reviews Forcepoint CASB 1 reviews
Top Comparisons
Symantec Data Loss Prevention vs. CA DataMinder [EOL] Compared 61% of the time.	Symantec Data Loss Prevention vs. Forcepoint Data Loss Prevention Compared 59% of the time.
Top Industries
Financial Services Firm 30% Comms Service Provider 11% Marketing Services Firm 8% Insurance Company 7%	Financial Services Firm 23% Comms Service Provider 15% Non Tech Company 9% Transportation Company 9%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Grace Abdool
CCS at a comms service provider
What is most valuable?
All drill-down features and the utilization calendar chart. Quick way to find time period when…
Read full review of CA Network Flow Analysis »
Anonymous User
Senior Mainframe Systems Programmer - Storage
How has it helped my organization?
When we changed to JES3, the programmers didn't have to know anything. The product…
Read full review of CA SYSVIEW »
Anonymous User
Program Analyst at a energy/utilities company
What is our primary use case?
We schedule overnight and daily jobs, mainly on a Cc&B system. We do file transfers from…
Read full review of CA Workload Automation »
Anonymous User
VP Purcimilor Operations
What is our primary use case?
We track software purchases against what's actually installed in our environments to…
Read full review of CA IT Asset Manager »
Anonymous User
Senior Database Administrator at a local government
What is most valuable?
The feature that we find most useful is the consistent ability to create 'strategies’ across…
Read full review of CA Database Management Solutions for DB2 for z/OS »

Review 1 of 5

FERHAT DEŞTEKİ
IT Security Administrator at Vakıf Katılım
What is our primary use case?
We use it as a proxy gateway and for email.
How has it helped my organization?
We…
Read full review of Forcepoint CASB »
Anonymous User
User at a financial services firm
What is most valuable?
Forcepoint Web Security is a complete web security solution, not just a web filter, like many…
Read full review of Forcepoint Web Security »

Review 1 of 2

Customer Service

RajeshwarSingh
General Manager Sales at a tech services company
Excellent.
Read full review of CA APM »
Sravan Kumar R
Design Engineer at a financial services firm
We have used technical support. We used them for a few cases we had during our upgrades. Anytime we need help with...
Read full review of CA SSO »
Rishabh Mittal
Senior Software Engineer
The technical support is good. I would give it a 8/10 rating.
Read full review of CA Service Virtualization »
Anonymous User
Student at a tech services company
I would give technical support a score of 6/10.
Read full review of CA Service Desk Manager »
Shahzada Rao
Solution Architect EMS Practice at a tech services company
Technical support is 7/10. It needs to be more proactive. Sometimes, it takes a long time for them to provide solutions.
Read full review of CA APM »
Anonymous User
Security Analyst at a financial services firm
If we’re talking level two or three or up it’s fine, but the problem is with level one. Even though you give a...
Read full review of CA Identity Suite [EOL] »
Michael K.
Systems Administrator at a financial services firm
We have needed the technical support, especially after updates. We also needed technical support for problems. Though...
Read full review of Automic Workload Automation »
Anonymous User
Sr. Manager, Infrastructure Capability at a comms service provider
Customer Service: Customer service is excellent. Every time we have opened an issue, it is resolved quickly....
Read full review of CA APM »
Anonymous User
Co Founder & Chief Operating Officer at a tech services company
I've actually never called in to their technical support, so I really can't say.
Read full review of CA Privileged Access Manager »
Anonymous User
Senior Business Analyst at a retailer
It's okay, right now. It used to be very good. The responses are not really quick. You don't get a response...
Read full review of CA PPM »
Anonymous User
Cloud SME
I would give tech support a rating of 7/10. They're not the best, because the product was acquired from a small...
Read full review of CA Privileged Access Manager »
Anonymous User
Systems Engineer at a healthcare company
They do a good job. I have SYSVIEW and I'll call CA more for SYSVIEW than I would for Ops.
Read full review of CA OPS/MVS Event Management and Automation »
James Sabassi
Senior Tool Admin at BCD Travel
Support is great. We have a great partnership with our vendor, and they're very responsive to our needs. And they...
Read full review of CA Unified Infrastructure Management »
DJ Vasant
Clarity Architect at a financial services firm
At times it is good but it is not always the best. Response time is a bit slow in some cases. In some cases it is...
Read full review of CA PPM »
Travis Blablack
Manager Network Operations at a energy/utilities company
I have not used tech support. I know our teams have, on a couple of occasions, regarding reports that weren't...
Read full review of CA Performance Management »
Anonymous User
Business Analyst Level 3
The technical support is at a high level.
Read full review of CA Spectrum »
Anonymous User
Tech Specialist at a financial services firm
Technical support is quite good, but it often needs to go through to the second level or partners.
Read full review of CA App Synthetic Monitor »
Anonymous User
IT System Software - Technical Consultant at a insurance company
Technical support is very good. They are very knowledgeable and very quick in getting your answers, what you need.
Read full review of CA OPS/MVS Event Management and Automation »
Carsten Berger
Senior System Engineer at a pharma/biotech company
We use the technical support often. Our recent experience with technical support has not been good, because it took a...
Read full review of Automic Workload Automation »
Prasad Tamhanker
Engineering Lead at SunTrust Banks, Inc.
We are in the middle of implementation of Identity Suite and we have used technical support for a few things, but...
Read full review of CA Identity Suite [EOL] »
Anonymous User
Principle Engineer at a media company
No problems with this product in terms of support. They have been as outstanding any questions have been answered...
Read full review of CA Service Operations Insight »
Anonymous User
CA PPM (Clarity) Architect at a comms service provider
We brought in some people from Services (back when there was a Services) to do health checks and things like that. We...
Read full review of CA PPM »
Mike Prazeau
TSC Architect at a financial services firm
On a scale of 1-10, I would say technical support is a 7. First-level of support often comes back with answers that...
Read full review of CA Endevor Software Change Manager »
Anonymous User
Managing Director, Application Development
We haven't had any issues that required us to go to technical support, so it's really been very good.
Read full review of CA Identity Manager (CA IAM) »
Roger Smith
Sr. Systems Analyst/Tech Lead at Loblaw Companies Limited
Customer Service: Technical Support: CA technical support is usually pretty good. Just like any kind of support, it...
Read full review of CA Identity Manager (CA IAM) »
Anonymous User
CA-7 Administrator at The Home Depot
Technical support was excellent.
Read full review of CA Endevor Software Change Manager »
Aseem Poudel
Senior Software Analyst at NRG Energy
They're pretty good on some of the non-issues. There are some delays, however, and they keep on asking for logs or...
Read full review of CA SSO »
Anonymous User
IT Architect at a healthcare company
It’s excellent. We’re able to get enough attention for fixes. Sometimes the cycles are long, but it’s still good...
Read full review of CA SSO »
Jeff Vielle
Regional IT Coordinator at Novus International
We have a lot of assistance from CA support now. We have some consistent support options with them. They get around...
Read full review of CA Service Desk Manager »
Anonymous User
Senior Product Manager at a financial services firm
We had some on-premise support when we first implemented it, and they were excellent. We had some training for the...
Read full review of CA Service Virtualization »

Review 1 of 30

Johnny Mc Fadden
IT Administrator Professional at a insurance company
Customer Service: They are okay. We haven't needed to deal with them too much. Technical Support: Depends on what...
Read full review of Forcepoint Web Security »
Jay Stelmach
Adjunct Professor at a university
Customer Service: Great. They made sure that we were choosing the right version and helped us understand the...
Read full review of Forcepoint Web Security »
Nadav Aharon-Nov
Co-Founder, CTO at a tech services company
Support by vendor is low-medium. You need to rely on yourself or your integrator.
Read full review of Forcepoint Web Security »
FERHAT DEŞTEKİ
IT Security Administrator at Vakıf Katılım
Technical support is great.
Read full review of Forcepoint CASB »
Krishnaraj Raveendran Nair
IT Security Consultant at a integrator
Customer Service: 2 out of 10 Technical Support: 6 out of 10
Read full review of Forcepoint Web Security »
Kurt Anderson
Lead Systems Security Administrator at a healthcare company
Customer Service: Excellent! We always find ourselves paired with knowledgeable technicians who resolve most of our...
Read full review of Forcepoint Web Security »
cchimbeschi
Senior ICT Security Officer at a financial services firm
Customer Service: Good, because we have a MCS (mission critical support) level. Technical Support: Good, especially...
Read full review of Forcepoint Web Security »
Anonymous User
User at a financial services firm
Customer Service: Customer service is at an extremely high level. Technical Support: The technical support has...
Read full review of Forcepoint Web Security »
Anonymous User
Desktop and Application Security Manager
Customer Service: There is room for improvement. Technical Support: Their lead technical engineers are excellent.
Read full review of Forcepoint Web Security »

Review 1 of 9

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

CA Technologies vs Forcepoint

What is most valuable?

How has it helped my organization?

What is our primary use case?

What is our primary use case?

What is most valuable?

What is our primary use case?

How has it helped my organization?

What is most valuable?