Compare CA Technologies vs Forcepoint

CA Technologies Based on 1579 reviews.	Forcepoint Based on 13 reviews.
Overview
CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. Learn more at www.ca.com.	Information Not Available
Sample Customers
CA DataMinder [EOL]: Datotel, Logicalis, RagingWire, Sicredi	Forcepoint Data Loss Prevention: Alphawest, Betsson, Cellcom Israel Ltd., Chelsea & Westminster Hospital, Confartigianato Vicenza, EverBank, Finansbank, iGATE, Landa Digital Printing, Northern California Bank, Reliance Capital, Remosa, Toyota, Scavolini, Zim Integrated Shipping Services
Popular Solutions
CA Agile Central 92 reviews CA PPM 85 reviews CA APM 72 reviews	Forcepoint Web Security 10 reviews
Top Comparisons
Symantec Data Loss Prevention vs. CA DataMinder [EOL] Compared 61% of the time.	Symantec Data Loss Prevention vs. Forcepoint Data Loss Prevention Compared 60% of the time.
Top Industries
Financial Services Firm 27% Comms Service Provider 10% Manufacturing Company 8% Marketing Services Firm 7%	Financial Services Firm 25% Transportation Company 14% Comms Service Provider 10% Energy/Utilities Company 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Holger Sandmann
System Consultant Process Automation at a pharma/biotech company
What is our primary use case?: We use it as an orchestration management tool. We use it for requesting jobs for...
Read full review of CA Automic Service Orchestration »
Anonymous User
Project Manager, QA Leader and Information Security Manager at a tech services company
What is our primary use case?: We use it to monitor the APIs. We always have them scheduled there. • How has it...
Read full review of CA Runscope »
Anonymous User
Senior Technology Officer at BMO Financial
What is our primary use case?: It is a first line of defense for application performance monitoring and management...
Read full review of CA APM »
Grace Abdool
CCS at a comms service provider
What is most valuable?: All drill-down features and the utilization calendar chart. Quick way to find time period...
Read full review of CA Network Flow Analysis »
Anonymous User
Information Systems Specialist at a government
What is most valuable?: At this point, we use it a lot for our DR and our business continuity stuff, our tape...
Read full review of CA 1 Tape Management »

Review 1 of 5

Anonymous User
User at a financial services firm
What is most valuable?: Forcepoint Web Security is a complete web security solution, not just a web filter, like...
Read full review of Forcepoint Web Security »

Review 1 of 1

Customer Service

Jussi Valkonen
Senior Consultant at a tech company
Customer Service: Customer service is fine and their customer service manager actually follows through if you give...
Read full review of CA Service Desk Manager »
PauloVieira
Capacity Planning Consultant in RSS COMPUTERS at a financial services firm
Good.
Read full review of CA Mainframe Application Tuner »
T Macul
Pre-Sales/System Architect at a tech services company
Customer Service: Customer service is really good. Technical Support: CA Support is improving its work. The support...
Read full review of CA Service Desk Manager »
Adrián Alejandro González
Voice and Data Network Specialist at a tech services company
We aren't using technical support.
Read full review of CA PPM »
Wesley-Miller
AVP Quality Assurance at GM Financial
We were very pleased with the technical support.
Read full review of CA Test Data Manager »
Peter Schudich
Deputy Leader/Network management specialist of cNMS at a tech services company
Customer Service: 8/10 as I am well informed about any changes with the software or training as I am a technician....
Read full review of CA Spectrum »
Russell Brown
Monitoring Tools Specialist (Contractor) at a tech services company
The product support in recent times has improved significantly. I have had issues resolved competently and within a...
Read full review of CA Unified Infrastructure Management »
Anonymous User
Technical Architect / Dev Lead at a media company
The support is pretty good. The follow up is great; it is 24 hours, so that’s been useful. Furthermore, it has a good...
Read full review of CA Cloud Service Management »
Anonymous User
Programmer Analyst at a healthcare company
We had API Management from when it was still Layer 7. Their people were certainly filling a lot of shoes because it...
Read full review of CA API Management »
Anonymous User
System Engineer at a aerospace/defense firm
Customer Service: GoodTechnical Support: Depends on different technicians. Some of them who I have been working with...
Read full review of CA APM »
Anonymous User
Db2 Says Programer at a insurance company
I have not used tech support. Other people in my area have. They seem easy to work with. You get the documentation to...
Read full review of CA Workload Automation »
MiddlewareSpec782
Middleware specialist at a insurance company
Customer Service: It's a little bit difficult to support. Technical Support: It's reasonable. The support is not the...
Read full review of CA Identity Manager (CA IAM) »
Anonymous User
Security Engineer at a aerospace/defense firm
Technical support has gotten a lot better. We have a pretty complex environment and we used to have to explain it...
Read full review of CA SSO »
Charles (Stan) Nutt
Senior Associate at a financial services firm
Technical support is 7 out of 10, with 10 being exceptional.
Read full review of CA Workload Automation »
Anonymous User
Systems Engineer at a tech services company
I have raised several incidents. I have been quite content with how they have gotten back to me, which is good. Even...
Read full review of Automic Workload Automation »
Anonymous User
Senior Vice President, Solution Delivery & DevOps at a financial services firm
We haven’t used CA technical support. We use an account manager for support.
Read full review of CA Release Automation »
Anonymous User
Automation Test Engineer at a tech services company
We didn't have the need for technical support. Our team fixed the problems on their own.
Read full review of CA Service Virtualization »
Anonymous User
Global Head of Fraud Management at a financial services firm
This is the one area where there's room for improvement. This is information I've fed back to CA already. I think...
Read full review of CA Payment Security Suite »
Anonymous User
Applications Developer
We have used it before, however, we haven't really needed it too much. Usually, most of the issues that we would...
Read full review of CA Workload Automation »
Greg Wade
Senior IT Developer at a energy/utilities company
The initial contact is not very reliable. We have to escalate through channels to get to somebody who knows what's...
Read full review of CA Workload Automation »
Anonymous User
Senior Systems Engineer I at a insurance company
They’re always good – it’s a non-issue. When we upgraded EEM from 8.x to 12.x there was an issue that was not...
Read full review of CA Process Automation »
ProjectMgr423
Principal Consultant at a comms service provider
Customer Service: 9/10 Technical Support: 8/10
Read full review of CA APM »
Anonymous User
Executive Director, CTO Security - Identity Management Architect at a financial services firm
I can't really comment. I don't really engage with them, but I would imagine support is pretty good. Otherwise, we...
Read full review of CA Advanced Authentication »
Anonymous User
Associate Director
I would rate their technical support as a nine out of 10. The tech support has been very much on the forefront of...
Read full review of Veracode »
Anonymous User
Monitoring Engineer at a tech services company
They're good. Their response time has been pretty good. They don't necessarily always have the answer I want, but...
Read full review of CA Unified Infrastructure Management »
Anonymous User
Senior Manager Engineering at a energy/utilities company
They're helpful for lots of things. Never had issues with them.
Read full review of CA Release Automation »
Anonymous User
Mainframe Storage Manager at a insurance company
I haven't had to use technical support.
Read full review of CA Workload Automation »
Anonymous User
Programmer Analyst at a financial services firm
Technical support has been very helpful. But the community of users has been particularly helful. Someone even helped...
Read full review of CA SYSVIEW »
Anonymous User
Business Process Management Consultant at a healthcare company
I don't get involved in that. That would be more the development team and support team.
Read full review of CA Service Desk Manager »
Anonymous User
CA Access Control Administrator at a tech services company
Customer Service: 7/10. Technical Support: 7/10.
Read full review of CA Privileged Access Manager Server Control »

Review 1 of 30

Johnny Mc Fadden
IT Administrator Professional at a insurance company
Customer Service: They are okay. We haven't needed to deal with them too much. Technical Support: Depends on what...
Read full review of Forcepoint Web Security »
Jay Stelmach
Adjunct Professor at a university
Customer Service: Great. They made sure that we were choosing the right version and helped us understand the...
Read full review of Forcepoint Web Security »
Nadav Aharon-Nov
Co-Founder, CTO at a tech services company
Support by vendor is low-medium. You need to rely on yourself or your integrator.
Read full review of Forcepoint Web Security »
Krishnaraj Raveendran Nair
IT Security Consultant at a integrator
Customer Service: 2 out of 10 Technical Support: 6 out of 10
Read full review of Forcepoint Web Security »
Kurt Anderson
Lead Systems Security Administrator at a healthcare company
Customer Service: Excellent! We always find ourselves paired with knowledgeable technicians who resolve most of our...
Read full review of Forcepoint Web Security »
Anonymous User
Desktop and Application Security Manager
Customer Service: There is room for improvement. Technical Support: Their lead technical engineers are excellent.
Read full review of Forcepoint Web Security »
cchimbeschi
Senior ICT Security Officer at a financial services firm
Customer Service: Good, because we have a MCS (mission critical support) level. Technical Support: Good, especially...
Read full review of Forcepoint Web Security »
Anonymous User
User at a financial services firm
Customer Service: Customer service is at an extremely high level. Technical Support: The technical support has...
Read full review of Forcepoint Web Security »

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Technical Support

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