Compare CA Technologies vs Forcepoint

CA Technologies Based on 1058 reviews.	Forcepoint Based on 10 reviews.
Overview
CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. Learn more at www.ca.com.	Information Not Available
Sample Customers
CA DataMinder [EOL]: Datotel, Logicalis, RagingWire, Sicredi	Forcepoint Data Loss Prevention: Alphawest, Betsson, Cellcom Israel Ltd., Chelsea & Westminster Hospital, Confartigianato Vicenza, EverBank, Finansbank, iGATE, Landa Digital Printing, Northern California Bank, Reliance Capital, Remosa, Toyota, Scavolini, Zim Integrated Shipping Services
Popular Solutions
CA Agile Central 99 reviews CA PPM 90 reviews CA APM 74 reviews	Forcepoint Web Security 10 reviews
Top Comparisons
Symantec Data Loss Prevention vs. CA DataMinder [EOL] Compared 61% of the time.	Symantec Data Loss Prevention vs. Forcepoint Data Loss Prevention Compared 61% of the time.
Top Industries
Financial Services Firm 28% Comms Service Provider 10% Manufacturing Company 8% Marketing Services Firm 7%	Financial Services Firm 25% Transportation Company 14% Comms Service Provider 10% Energy/Utilities Company 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SeniorMa18ab
Senior Mainframe Systems Programmer at a tech services company
Primary Use Case: We do outsourcing work, and we use it for in-house work, our own in-house systems, and also for...
Read full review of CA View »
SrAnalysd9de
Sr. Analyst Technical Engrg at a individual & family service
Valuable Features: It stops ABENDs, space ABENDs from occurring. It stops B37 ABENDs from happening. It prevents...
Read full review of CA Allocate DASD Space and Placement »
Carrie Strickland
QA Group Manager at a financial services firm
Primary Use Case: We use CA ARD to accelerate our testing. Currently, we write manual test scripts, and if you...
Read full review of CA Agile Requirements Designer »
frank.tonjes
OSS Manager at Telefónica UK / O2
Valuable Features: REST API: The single most undersold feature of CA Spectrum is the REST API! Customisation: Very...
Read full review of CA Spectrum »
John Cresson
Administrator at a financial services firm
Primary Use Case: Whenever there's a code issue that we want to debug, any data-related problem or code-related...
Read full review of CA InterTest »

Review 1 of 5

Anonymous User
User at a financial services firm
Valuable Features: Forcepoint Web Security is a complete web security solution, not just a web filter, like many...
Read full review of Forcepoint Web Security »

Review 1 of 1

Customer Service

Dan Schiff
Senior Quality Assurance Automation Engineer / Manager at a non-profit
Technical support has been great.
Read full review of BlazeMeter »
Anders Grini Hamre
Test Manager
I would rate the technical support as top notch. They are very responsive and they help us solve problems quickly...
Read full review of CA Agile Requirements Designer »
Reg Harbeck
Chief Strategist at Mainframe analytics
I have used CA tech support a lot in my career and I am very impressed with them.
Read full review of CA Data Content Discovery »
Lana Rousakovski
Senior Leader in Software Testing and Process Improvement at a tech company
Did not use actual technical support, but pre-sales engineering support has been outstanding.
Read full review of CA Agile Requirements Designer »
Joseph Tran
Engineering at a comms service provider
I have never had to use technical support.
Read full review of CA Agile Central »
Anuranjan Kumar
Technical Consultant at a tech vendor
Their support team is quite supportive and quick to respond. They communicated very well and their support was vastly...
Read full review of CA APM »
PaulWilliams
Director of Project Management at a financial services firm
The technical support is outstanding! We have a rep who contacts us quarterly to review what’s new and what’s in...
Read full review of CA Agile Central »
Ching-Yin Foo
Product Planning Manager at a comms service provider
We took their 'on-demand' solution earlier this year. While it has been useful to just 'get to the problem' without...
Read full review of CA PPM »
SeniorMa28d4
Senior Manager Information Technology at a insurance company
They provide good technical support. We don't have a lot of issues, but we've had success with getting feedback from...
Read full review of CA PPM »
Randall Beatty
Lead Software Developer at United Services Automobile Association
It seems to work pretty well. Sometimes it takes a little longer to get answers than we would like, especially to...
Read full review of CA API Management »
Raghu Gowda
Service Virtualization Lead at a tech services company
Customer Service: I'd say 8 out of 10. Service is great in terms of community forms, pulse etc. Technical...
Read full review of CA Service Virtualization »
Softwareb517
Software Administrator at a comms service provider
Not lately on my end, but we have in the past. I have had contacted them in the past with other tools for CA...
Read full review of CA Endevor Software Change Manager »
Productiecd2
Production Analyst at a university
I used to work for CA UIM support. I would be the one to talk to. Having worked there, and now coming from the actual...
Read full review of CA Unified Infrastructure Management »
Mario Diliberto
Lead Test Data Engineer at a healthcare company
We have used technical support throughout: logging some tickets and some issues that we have had. As well as going...
Read full review of CA Test Data Manager »
Art McKendrick
Senior Automation Analyst at a financial services firm
Technical support tends to be good. Sometimes first-level support seem to have trouble understanding an issue when we...
Read full review of CA OPS/MVS Event Management and Automation »
SeniorPe819a
Senior Performance Engineer/ Staff Qa Member at a tech vendor
I did not contact support.
Read full review of BlazeMeter »
reviewer24237
Sr. Analyst at a retailer
Customer Service: Poor-fair Technical Support: Poor-fair
Read full review of CA APM »
SeniorMa73ca
Senior Manager at Allscripts
We have used technical support. It's hit or miss. Sometimes you get people who are really good and sometimes you...
Read full review of CA Spectrum »
Venkat Chilukuri
QA Manager at a tech company
If we experience any issues, then we have the NetApp internal support and will basically reach out to them. Thus, we...
Read full review of CA Agile Central »
Anonymous User
Software Engineer
Customer Service: I have found that CA's customer support is good. Technical Support: I would rate CA's technical...
Read full review of CA Service Virtualization »
Db2SaysPbfb1
Db2 Says Programer at a insurance company
I have not used tech support. Other people in my area have. They seem easy to work with. You get the documentation to...
Read full review of CA Workload Automation »
Wan Jing Chew
System Analyst at a tech company
I have not used support before.
Read full review of CA Agile Central »
Ashutosh Nagle
System Admin Manager
Current tech support is much better than the previous technical support. Most of the time they answer our questions...
Read full review of CA PPM »
Christoph Meyer
Team Lead at a financial services firm
Sometimes technical support is very good, and sometimes it is very bad. They do not see the problems which we have....
Read full review of Automic Workload Automation »
Anonymous User
Test Engineer at a tech services company
Customer Service: Customer service is good. Technical Support: It's good but CA doesn't support custom extensions so...
Read full review of CA Service Virtualization »
Anonymous User
Key Account Customer Service Technician at a tech services company
Customer Service: I've not had experience with customer service. Technical Support: I've not had experience with...
Read full review of CA Release Automation »
Engineer236c
Engineer III at a tech consulting company
Technical support is good. We still have a few concerns from CA. They have worked with us for a long time,...
Read full review of CA Release Automation »
Chirag Munje
Senior System Engineer at a transportation company
Technical support is 8/10.
Read full review of CA Service Desk Manager »
Anonymous User
SiteMinder Engineer at a government
Very well, as I have been working with these people for a while. I have never had any issues with the technical...
Read full review of CA Identity Manager (CA IAM) »
Softwarec58b
Software Engineer at a tech services company
The support staff is amazing and if they weren’t, I would have given this solution a lower rating.
Read full review of CA Service Desk Manager »

Review 1 of 30

Johnny Mc Fadden
IT Administrator Professional at a insurance company
Customer Service: They are okay. We haven't needed to deal with them too much. Technical Support: Depends on what...
Read full review of Forcepoint Web Security »
Jay Stelmach
Adjunct Professor at a university
Customer Service: Great. They made sure that we were choosing the right version and helped us understand the...
Read full review of Forcepoint Web Security »
Nadav Aharon-Nov
Co-Founder, CTO at a tech services company
Support by vendor is low-medium. You need to rely on yourself or your integrator.
Read full review of Forcepoint Web Security »
Krishnaraj Raveendran Nair
IT Security Consultant at a integrator
Customer Service: 2 out of 10 Technical Support: 6 out of 10
Read full review of Forcepoint Web Security »
Kurt Anderson
Lead Systems Security Administrator at a healthcare company
Customer Service: Excellent! We always find ourselves paired with knowledgeable technicians who resolve most of our...
Read full review of Forcepoint Web Security »
cchimbeschi
Senior ICT Security Officer at a financial services firm
Customer Service: Good, because we have a MCS (mission critical support) level. Technical Support: Good, especially...
Read full review of Forcepoint Web Security »
Anonymous User
Desktop and Application Security Manager
Customer Service: There is room for improvement. Technical Support: Their lead technical engineers are excellent.
Read full review of Forcepoint Web Security »
Anonymous User
User at a financial services firm
Customer Service: Customer service is at an extremely high level. Technical Support: The technical support has...
Read full review of Forcepoint Web Security »

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Technical Support

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