CA Technologies vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
CA Technologies
Based on 1576 reviews.
ServiceNow
Based on 102 reviews.
Overview
CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. Learn more at www.ca.com.ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
CA Cloud Service Management: Oakwood Systems Group
CA Service Desk Manager: Banco G&T Continental City of Perth, FEMSA, Fujitsu, Manpower, Muslim Commercial Bank - MCB, Punjab National Bank, Santa Clara County Social Services, Stefanini
Xtraction for CA Service Management [EOL]: ERGO
CA IT Asset Manager: First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia
ServiceNow: AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Popular Solutions
Top Comparisons
Compared 16% of the time.
Top Industries
Financial Services Firm
27%
Comms Service Provider
10%
Manufacturing Company
8%
Marketing Services Firm
7%
Financial Services Firm
18%
Pharma/Biotech Company
8%
Manufacturing Company
7%
University
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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